2/5 nicole y. 10 months ago on Google
I
called
them
and
told
them
I
use
a
manual
wheelchair
and
asked
about
booking
an
ADA
room,
and
they
told
me
they
had
some.
I
booked
one
but
upon
arriving,
found
that
I
could
not
close
the
bathroom
door
while
I
was
inside
of
it—though
the
bathroom
door
was
wide
enough,
when
open
the
door
swung
inward
into
the
bathroom,
and
the
bathroom
itself
was
not
large
enough
for
me
to
get
out
of
the
way
of
the
door
to
close
it.
An
easy
fix
would
be
to
change
the
doors
to
open
outward,
and
I
recommended
they
do
that.
But
aside
from
that,
also
I
could
not
transfer
from
my
chair
to
the
shower
chair
because
there
wasn’t
enough
space
in
the
bathroom
to
line
up
my
chair
next
to
the
shower
chair
in
the
tub.
It
was
kind
of
behind
it,
making
the
transfer
impossible.
I
had
asked
to
see
the
other
“ADA”
rooms,
hoping
they
would
be
better
but…
the
first
one
I
was
shown
was
even
worse
than
what
I
just
described
(even
smaller
room
and
bathroom),
and
I
was
told
that
the
third
and
final
ADA
room
was
out
of
order.
Also
in
the
room
I
described
there
was
a
kitchen
and
stove,
but
a
refrigerator
was
placed
in
front
of
the
stove
about
a
foot
or
a
foot
and
a
half
away,
making
it
impossible
for
me
to
get
in
that
space
and
use
it
at
all.
I
told
the
front
desk
that
I
could
not
go
to
the
bathroom
with
the
door
closed,
nor
could
I
shower,
or
use
the
stove.
I
was
told
that
this
was
the
best
they
could
do
since
the
building
was
old,
and
that
these
were
“*our*
ADA
rooms”,
with
“our”
emphasized,
as
if
not
comprehending
that
ADA
is
a
set
of
federally
approved
specifications
that
are
not
flexible.
I
tried
to
explain
to
them
that
ADA
carries
a
very
specific
definition
and
that
the
rooms
they
were
calling
ADA
could
not
legally
be
called
ADA,
but
the
front
desk
person
did
not
want
to
accept
this
and
showed
no
empathy.
Unable
to
use
the
facilities,
I
checked
out
in
the
morning
after
finding
a
hotel
on
the
next
block
with
a
true
ADA
room.
I
asked
for
a
full
refund
but
the
desk
person
told
me
the
best
she
could
do
was
a
10%
discount
for
the
night
I
stayed,
unable
to
use
the
facilities.
She
told
me
that
other
people
had
been
able
to
use
the
room
just
fine,
and
when
I
asked
if
they
were
less
disabled
than
me,
she
said
they
were.
I’m
not
sure
why
she
brought
that
up
then.
I
felt
emotionally
hurt.
I’m
mostly
writing
this
review
as
a
warning—they
do
not
understand
the
meaning
of
ADA
here
and
by
still
calling
the
rooms
ADA
are
in
violation
of
it.
Try
Vive
hotel
down
the
road
if
you
need
an
ADA
room.