Featured Reviews


Frequently mentioned in reviews: hotel (49) great (30) service (26) staff (25) pool (21) stay (19) amazing (19) Halekulani (16) room (16) beautiful (14)
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  • 5/5 Maranda P. 1 year ago on Google
    This hotel is much quieter than the others in the area. It is elegant and ocean front. Central to the hub of Waikiki shopping centers (you may not need a rental). The Orchid restaurant was highly praised but after eating 2 of the chef’s favorite dishes, “Beef Cheek” & “Octopus” was not quite impressed. Their Coconut dessert cake was light and fluffy but lacked flavor. They do offer buffet breakfast but make sure you allocate enough time to wait to be seated. All staff from the concierge, maids, valets, servers were wonderful and helpful. Thank you! They have security too which is nice. The rooms are spacious. Comfortable beds, Nestle coffee maker, and the toilets have the bidets (loved them!). Overall we enjoyed our stay here.
    3 people found this review helpful 👍

  • 5/5 Eray T. 7 months ago on Google
    This is a great hotel at a prime location. The entire waikiki area is amazing and you’ll get to experience all of that within walking distance from where you are. Service is impeccable and very kind, as expected. Rooms are spacious, I think most rooms have an ocean view, which is stunning.
    2 people found this review helpful 👍

  • 5/5 Robert C. 1 year ago on Google
    We spent two weeks in Hawaii for our Honeymoon and Halekulani was absolutely the best part of any part of the trip. Every aspect was the definition of perfection as we enjoyed and toured this resort. From the check in process to the littlest requests being fulfilled we enjoyed every second of our time here. Every meal was delicious, the spa took all our stress away, the beds and rooms were always comfy, the concierge was beyond helpful, and the drinks were exactly what we needed out by the pool. Thinking back the only negative thing was checking out and leaving this House Befitting Heaven.
    2 people found this review helpful 👍

  • 5/5 Shirley F. 1 year ago on Google
    The Halekulani is one of the best hotels I've ever visited! (And I have visited many around the world!) Everything was perfect. All the staff from the front desk, restaurant, poolside, room service, concierge etc etc, were wonderfully friendly and helpful! The beautiful room with comfortable beds and fantastic bathroom had amazing views! The food and entertainment were great! We couldn't ask for anything better! It exceeded all our expectations and I recommend this hotel without hesitation! La Dolce Vita 💖
    2 people found this review helpful 👍

  • 5/5 Matt R. 5 months ago on Google
    Hands down, the only place we stay in Honolulu. Actually, it’s the main reason we go to Honolulu. This place is 10/10 incredible and worth the price. The staff are all amazing, rooms incredible and great food on site. Literally no reason to leave and can’t wait for our next trip. Booking tip: there’s a rather large difference between Partial Ocean View, Ocean View and Ocean Front rooms. Ocean View (to me) is partial view so just be aware of that while booking.
    2 people found this review helpful 👍

  • 5/5 James B. 2 years ago on Google
    The best hotel and staff. I could not ask for more, they try to accommodate all your needs. I can't wait for more the hotel to reopen. The location is amazing here and close to everything. I could not ask for more, what a great place, the restaurants on property were also top notch as well. The remodel rooms look great. I ordered up flowers to the room WOW WOW WOW, the most beautiful flower arrangements I have seen.
    2 people found this review helpful 👍

  • 5/5 justin gibbs (Instagram: J. 2 years ago on Google
    This hotel has everything you need. One of the best five star hotels in Honolulu Hawaii, it has spectacular views of the ocean and city alike. Step right outside the hotel and you are on the strip of everything. There are many local restaurants and bars to choose from and friendly people everywhere. The staff is very accommodating and views are spectacular. Located right in a center of everything you will not want for anything. A very family friendly and smoke-free facility.
    2 people found this review helpful 👍

  • 5/5 Natasha V. 2 years ago on Google
    What an amazing hotel! The service here was unbelievably attentive and attention to detail was next level. The only problem with this hotel is that you won’t want to leave and explore the rest of the island. I loved that it was right on the beach and you could go to the beach or the pool where the sunsets are fantastic. And even though they don’t have a buffet breakfast with Covid it’s the next best thing and tastes amazing. I think a fun little add on was the item and messages they put on the bed during turn down service.
    1 person found this review helpful 👍

  • 5/5 Gabriela G. 1 year ago on Google
    We travel all over the world, and the Halekulani is one of our favorite hotels. One of our favorite stays. We want to thank everyone in this beautiful place. All the staff, the restaurants, the front desk, concierge, valet. cleaning , the pool staff, everyone from the moment you arrive is wonderful. Don"t go anywhere else. Thank You! Halekulani Hotel and all its staff , we had an amazing stay.
    1 person found this review helpful 👍

  • 5/5 James B. 1 year ago on Google
    Let me make this review extremely fast and simple for the reader: In 35 years of world travel, the Halekulani was the best hotel we have ever experienced. Service, cleanliness, amenities, dining, and concierge recommendations were all perfect. If you want the highest standards of excellence possible, this is your hotel.
    1 person found this review helpful 👍

  • 5/5 Madison F. 1 year ago on Google
    The staff is so kind and the attention to detail is unmatched. Our whole stay felt so relaxed and special because of how amazing they made everything. Special shout out to Alfredo, the server who served us at the pool during each day of our stay. Not only was he incredibly joyful and nice, but he went above and beyond to help with all of my menu selections and continually was checking on us to make sure we didn’t need anything. I truly felt like he was a friend by the end of our stay!
    1 person found this review helpful 👍

  • 5/5 Kathy M. 2 years ago on Google
    A wonderful oasis of elegance and peace in the middle of the chaos of Waikiki Beach. Superb personal service. Excellent and varied food. Views of sunset and Diamond Head are memorable. Seafood salad in picture is outstanding.
    1 person found this review helpful 👍

  • 4/5 R B. 2 years ago on Google
    The ocean view room is worth every penny. Watching the action on the water is serious fun. Pretty much could stay on my lanai all day. The downside was no jacuzzi, over aggressive dress codes, and good but disappointing food.
    1 person found this review helpful 👍

  • 5/5 Yolande F. 1 year ago on Google
    Hadn't been there in years. Had a lovely Sunday Brunch at the Orchids Restaurant at the Halekulani with friends from out of town. The wait staff were so professional and nonintrusive in their impeccable service and didn't mind when we stayed long after the brunch line ended 🌺
    1 person found this review helpful 👍

  • 4/5 • E & A �. 2 years ago on Google
    This place has a great location, away from the busy streets and noise and has great restaurants walking distance. The amenities in the room are modern and the toilet was my favorite part. The service everywhere around the hotel is outstanding. The only part that threw us off, was the "private beach", which is not private, but public and accessible by anyone and catamarans as well. Also the access from the pool to the beach is sometimes uncomfortable because you need the room key to open the gate. The only bed lounges are by the pool, so nothing on the beach. Also the sand is rocky compared to other parts. Buffet breakfast are better than A la carte in our opinion and the food by the pool is not worth it. We ordered delivery food for lunch and enjoyed good quality food at fair price. Overall it was a great vacation and we enjoyed our stay.
    1 person found this review helpful 👍

  • 5/5 thiru a. 4 months ago on Google
    Every other person at the hotel was above average in service and attitude. They made it a wonderful wonderful trip. The hotel is beautiful. The amenities great. I loved the bikes. The room was beautiful and cleaned daily. Perfect service.
    1 person found this review helpful 👍

  • 4/5 James 7 months ago on Google
    Excellent service at an aging hotel. Let’s get it out of the way: the rooms are not good. It’s a historic hotel so part of it is that, but history alone won’t make up for it. The shower sprays straight down at the tub faucet because the hinge is old and it won’t stay in place. The water temperature is genuine misery— it’s cold, then it’s hot, then it’s cold, then it’s hot. All within the span of mere seconds. Horrible, horrible shower experience. The walls and doors are thin so you’ll hear housekeeping outside and footsteps above. The pool is weirdly small and the beach chair setup isn’t great. It’s not as roomy as something like Andaz Maui’s. Just kind of mid. The Toto toilet setup is good functionally, so no complaints there. Better than most hotels for sure. The newer ones are better looking but that’s a minor nitpick. The service is good enough to make up for these though. It’s really good— Justin at the front desk remembered my room number later on, Donna at the front desk gave me a call to make sure I settled in, and they brought up some fruit unsolicited. It’s five star service, I’ve rarely had better. Really elevates the experience. Spa experience is great. The facilities aren’t great since they’re just operating out of converted guest rooms (no doubt a sign of the hotel’s age), but the actual massages are great. Brent was brilliant and I’ll be returning for that alone. He was clearly an expert and I walked out feeling incredible.
    1 person found this review helpful 👍

  • 5/5 Nora R. 4 months ago on Google
    A fabulous luxury 5 star hotel in Honolulu. It’s the best hotel in the area! Situated on the beach side, surrounded by shops, restaurants and other hotels. So convenient to get around. Everything is just a few steps away. Our room is lovely, spacious, comfortable and has the gorgeous ocean view. Turn down service is provided every evening. There was also a Nespresso machine in room. We love our coffee in the morning. Apparently this hotel is very popular for wedding venue. It has an elegant and classy interior. Great ambiance. Love their lobby and seating area on the ground floor. Every corner is well decorated. We had the opportunity to dine at 3 of their restaurants. House Without A Key, Orchids and La Mer. Great dining experience especially the 7 course degustation meal at the gorgeous La Mer. That is really the highlight of our entire stay at Halekulani. It was amazing. Fantastic food, stunning view and impeccable service! Hotel customer service was excellent from booking to checking out. Thank you Halekulani!
    1 person found this review helpful 👍

  • 5/5 Ramon M. 1 year ago on Google
    Remember to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your room. This website will compare hundreds of hotel sites and typically will have rates a lot cheaper compared to others! Thank me later! This place is one of the most well known in this area. I've been staying here for a very long time. If you decide to stay here you will love it I'm sure! After a top to bottom renovation this hotel excels. Rooms while not over sized are well laid out and comfortable. Food service is polished, professional and delicious. And of course has one of the great views in the world.

  • 5/5 kfacpa 1 year ago on Google
    The old gal ain't what she used to be back in her prime, but she's still got it. I've been here multiple times, and she just went through a major renovation of the rooms... and she needed it! Still no direct beach, but just a 5-min walk... lovely pool, amazing dining choices and the view of Diamond Head, just wow! All staff were amazing! We stayed 5-nights and it was perfect. Frankly, any more time on Waikiki is too much for us... but this was just what the doctor ordered. The Sunday brunch at the Orchid was the best brunch we've had in well, forever!

  • 5/5 Javier G. 1 year ago on Google
    The hotel was great with outstanding service from the staff. Everyone was very polite and helpful, and always greeting you with a smile. Fantastic view from the room, with a great spot for watching the sunset by the pool area. Pool area was great, just as pool service. Food was delicious. Beach section accessible to hotel guests, with a 1-2 minute walk to the open Waikiki Beach. Cleaning/turn down service happens 2 times a day, and they always leave you a small souvenir the second time. We stayed for about 11 days and the souvenirs started repeating after a week's time so stay at least 7 days to collect them all :) The 3 restaurants in (House without a Key, Orchids, La Mer) were all great with a varied palette of dishes. It rained 2 days while we were there and there were freely available umbrellas for guests to use. No complaints. Highly recommended. Would definitely go back.

  • 5/5 Wendy G. 1 year ago on Google
    My husband and I just returned from our first ever trip to Hawaii. After a considerable amount of research I chose Halekulani for our five night stay. It was exquisite and service was impeccable. We enjoyed not only the level of service, but moreso the friendliness of each and every delightful staff member. The location is a short walk to the shops and restaurants of Waikiki, so there was never a shortage of things to do in the immediate area.

  • 5/5 Lynne T. 10 months ago on Google
    LOVE this restaurant…have been several times. Lunch and Dinner were great, breakfast buffet amazing. Beautiful decor, lovely staff, clean & comfortable. Along the beach, ocean and blue sky view. Go!!

  • 4/5 James K. 11 months ago on Google
    I was only there for the Sunday brunch, which is quite impressive and quite "pricey" at $105/ person. The variety of food selections is extensive, and if you like crab claws and shrimp, visiting that food station more than once will more than justify the price!

  • 5/5 Jason L. 10 months ago on Google
    We had our wedding here at Hau Terrace and also stayed for 2 nights. Halekulani is truly a five star hotel in many ways: friendly staff, beautiful view, well-equipped room and very tasty food. I also want to give a huge shout out to Lillian who helped us for our wedding.

  • 5/5 Aubrey R. 6 months ago on Google
    My husband and I chose the Halekulani as our wedding hotel and Hau Terrace as our wedding reception venue. It is our new gold standard when it comes to hotels and hospitality. They make other 5-Star hotels look bad. The hotel itself is gorgeous with meticulously maintained rooms and grounds. The attention to detail and thoughtful touches are unmatched. The staff are genuinely kind, polite, helpful, and actually seem happy to be there. It's a peaceful oasis in the beautiful but slightly chaotic Waikiki Beach.

  • 5/5 Sean and Tiffany R. 5 months ago on Google
    Halekulani Hotel has some of the greatest service that I've had at a hotel. The staff is exceptionally accommodating and I have nothing but good things to say about them. It was amazing to stay at a place that had a private beach and the pool was large enough that you could lay out for hours without feeling like you had to wait for an open seat or had people waiting for you to leave yours. The only disappointing note that I have in my review is that the pool closed at sundown, which is earlier than I would have hoped. The dining onsite was superb. La Mer may be one of the best dining experiences that I've had in my life. We came here on a honeymoon and both the hotel staff and the restaurant staff went out of our way to make us feel welcome. The location of the hotel is central enough to everything that we wanted to do on the island that it was extremely convenient for us. I cannot recommend Halekulani Hotel enough, it was an amazing experience.

  • 4/5 Susie P. 5 months ago on Google
    Best luxury in Waikiki by far. Great pool & service. Yummy poke bowl at the pool. Delicious Japanese breakfast buffet. Rooms a little outdated. Prime sunset oceanfront rooms!

  • 5/5 Ralph G. 2 years ago on Google
    Food was very delicate and light making for excellent taste and happiness afterward. We only had appetizer and one dish but we could have eaten the 5 course meal no problem. Looking for a wine pairing on the menu the next time we go :-)

  • 5/5 Justin F. 3 years ago on Google
    We stayed here for our honeymoon and it was nothing but amazing! We had an Ocean Front room with a beautiful view. The food and drinks available were awesome. We recommend The House Without A Key to all our people that travel to Hawaii.

  • 5/5 May 3 years ago on Google
    If you are looking to get married book here! Me and my now husband got married here and the staff were amazing. We planned our wedding without seeing the venue in person but loved the pictures online. The hotel was even more beautiful in person! Thank you for the memories!

  • 5/5 stephanie m. 4 years ago on Google
    What can I say elegance and sophistication right in the center of Waikiki. Great restaurants and spa right within steps of each other. 1st class concierge with answers for all of your needs. Relax by their crystal clear pools enjoy your favorite beverages and enjoy the beautiful ocean views. Nightly entertainment in the Lewer's lounge. Be on the alert for beautiful wedding parties a treat to see.

  • 5/5 Adarsh S. 4 years ago on Google
    Absolutely amazing hotel! We had a great experience when we came for our honeymoon. Got a welcome champagne. The token gifts they leave every night after the turn down service is very nice! Highly recommended

  • 5/5 Anthony S. 4 years ago on Google
    Simply..., WOW!!! Any of the three establishments to dine in this establishment is 5 stars. The Staff is truly remarkable..., super professional, courteous and efficient. They make the dining experience worthwhile. No wonder the Halekulani is always rated one of Honolulu’s best of the best.

  • 5/5 Francisco L. 4 years ago on Google
    Hotel Is very good. Although the installations are a little outdated, everything is kept in great shape. Common areas are beautiful. The bar is quite comfortable and invite to stay. Live jazz is very nice. Staff is super helpful and friendly.

  • 5/5 Mike R. 4 years ago on Google
    Beautiful property in the heart of downtown Honolulu. Was very impressed by the staff and attention to detail. Very spacious suite with a great view of the pool and ocean. Breakfast was great and the waiters were very attentive without being over bearing.

  • 5/5 Alexis 1. 2 years ago on Google
    Love this hotel! The SPA is absolutely fantastic and famous for it. At the massage I have taken out my golden chain in a wooden bowl. After the massage I was so relaxed I totally forgot about it. I have already left and hours later I recognized the chain was missing. I called the hotel and the SPA and they went to look and the lady said it was still there. I was so released as it has emotional value for me. Thanks again! The restaurant and bar are nice and the sunset view is incredible. It’s absolutely worth a go!

  • 4/5 Rock F. 1 year ago on Google
    We experienced some renovation and construction noise on the first morning of our honeymoon and the hotel management was so kind they did their best to give us a better experience like upgrading us to a suite with no noise . The overall experience is great, cuisine isn’t. Very greasy food at breakfast. Lunch at the pool isn’t good at all. Spa was not fully operational, the beach is a public shore that strip is super busy with tourists catamarans so you can’t enjoy at all.

  • 5/5 Coleton G. 1 year ago on Google
    Excellent hotel! I very much enjoyed my stay here. From the nice warm pool, to the two boardwalks, to the two great restaurants on site, and the excellent terrace views. I also like an open air hotel. The coconut cake is excellent it really makes the hotel unique. This is a great hotel and I highly recommend it.

  • 5/5 Stephanie C. 1 year ago on Google
    What a wonderful place! Everything was beyond expectations! Such a beautiful hotel that was so very relaxing and luxurious. Every single person was there waiting to be of any help. The valet guys are awesome and were my favorite. Violet and Mercy in housekeeping were great as well. Delicious breakfast buffet that is amazing and a cant miss! The security was there which was nice since it's an "open air" (somewhat) concept. I just loved this place and would recommend anyone to stay here. I hope to be back

  • 5/5 Laci M. 1 year ago on Google
    Halekulani is heavenly. Beautiful property. The staff were magnificent from check-in to valet to concierge, top notch. The rooms were well thought out and have all the bells and whistles you could need. Beautiful pool, with the best loungers. Great pool side service.

  • 5/5 Sylvia Y. 1 year ago on Google
    I just love this hotel. All of their staff are the most wonderful in showing the Hawaiian hospitality and the local personality with respect. It doesn't matter which depart they work. My personal favorite is the Valet. They know all the repeat guest and Vehicles. We love going to the House without Keys to eat and listen to the music usually on Wednesday nights. I miss the previous hula dancer on Sundays. I felt she was the best dancer in the group. The others are okay but we are local native residents that really know the difference in style and grace. Bring her back!

  • 5/5 Don M. 1 year ago on Google
    Remember to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. This web site will compare countless booking websites and normally will have rooms much cheaper compared to others! You're welcome :)! This place is the best rated in the area. I have been staying here for a long time. If you stay for a few days you won't regret it. Excellent hotel! I very much enjoyed my stay here. From the nice warm pool, to the two boardwalks, to the two great restaurants on site, and the excellent terrace views. I also like an open air hotel. The coconut cake is excellent it really makes the hotel unique. This is a great hotel and I highly recommend it.

  • 5/5 andrew c. 2 years ago on Google
    Don't forget to use Hᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking your room. This website will compare thousands of booking websites and usually will have rates much cheaper compared to others! Thank me later on! This hotel is one of the highest rated in this area. I've been coming here for years. If you choose this place you for sure won't be disappointed. Absolutely amazing hotel! We had a great experience when we came for our honeymoon. Got a welcome champagne. The token gifts they leave every night after the turn down service is very nice! Highly recommended

  • 5/5 sarah t. 1 year ago on Google
    Can't say enough nice things about the Halekulani and the staff. The hotel is as pictured; no tricks. Waikiki is crazy busy but this place is beautiful and relaxing. ALL of the staff are beyond nice and accommodating. Fantastic restaurants, too. A lot of the hotels here are older and kind of dated but we found our room to be modern with many state-of-the-art touches. You would be hard-pressed to find better service.


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