2/5 Jasmine Y. 4 years ago on Google
I
recieved
an
email
stating
my
ring
was
at
the
store
so
I
went
to
go
pick
it
up
after
it
had
been
gone
for
over
two
weeks.
I
arrived
at
the
store
and
waited
(seriously
over
25
minutes)
before
any
of
the
workers
acknowledged
my
presence
and
I
asked
for
help
and
they
ignored
me.
After
the
25
minutes,
someone
finally
came
up
to
me
and
said
I'll
be
with
you
in
a
moment,
another
25
minutes
go
by
before
I'm
helped
and
my
ring
isn't
there.
They
called
the
shop
where
the
ring
was
shipped
from
and
there
computers
are
down...
the
workers
at
Kay
Jewelers
promised
they
would
call
me
by
the
afternoon
with
an
update
on
the
whereabouts
of
my
ring.
No
call
was
received.
I
called
the
store
a
few
times
that
day,
just
to
get
hung
up
on.
Recieved
another
email
the
next
day
saying
my
ring
was
at
the
store,
again,
I
drive
to
the
store.
Get
smiled
at
by
one
of
the
workers,
I
smiled
back
and
asked
if
she
worked
here
she
said
"
no"
so
I'm
waiting
to
get
help
because
the
store
was
busy,
so
I'm
waiting
my
turn.
the
same
lady
that
told
me
she
didn't
work
there
asked
me
what
I
needed
because
I'm
just
standing
waiting
for
the
other
employees
to
be
finished
and
I
told
her
"just
picking
up
my
ring,
do
you
work
here?"
and
she
responded
"i
can
do
that
for
you"
i
was
waiting
for
10
minutes
with
this
lady
just
standing
next
to
me
who
told
me
she
didn't
work
there.
This
whole
experience
was
frustrating
and
I
rather
drive
further
than
deal
with
this
store
or
the
employees.
3 people found this review helpful 👍