This place is awesome with great customer service. They customized my piece to perfection. I was so excited when they finished I would recommend this place to anyone.

Brenda is a genius! She has an enormous amount of knowledge and experience. She is funny and genuine. She helped me with authenticating jade, which turned out to be falsely represented. Because of her appraisal and inspection, the jade was returned and I was compensated fully. Thank you Brenda for your valuable and trustworthy service!

The owner Brenda is an expert in jewelry and the components like gold, silver, and loose stones. She has a wealth of knowledge and experience that I have not found anywhere else. Along with her knowledge, experience, and skill she is very conscientious, sincere, focused, and has integrity in everything she does. I am very appreciative for her help through the years. Brenda no ka oi !

Brenda has reached the pinnacle of valuation-appraisal professionalism in the world with her triple certification with the Appraisers International Society (AIS). She is at the top of the gems and jewelry field with her knowledge and expertise and you would be well served with giving Brenda and Carats & Karats Fine Jewelry your business.

Great group of people to work with. Full of knowledge, ideas and experience. Highly recommended. Thank you!

Wonderful selection of high quality jewelry and loose stones. Very good prices. A very fine shop.

Brenda is a very impressive and knowledgeable woman who truly lives aloha! Not only have I done many projects with her professionally but I have also recommended many personal friends to her and always get thanked by them!

I’ve known Brenda for almost twenty years. She’s the most knowledgeable person I know regarding all sorts of jewelry, whether it’s precious metals, gemstones, Rolex watches and even Niihau shell leis. I was going through my closet last night and found a pendant that I had bought years ago and also a ring that I acquired somehow. Being both short of cash and eager to rid myself of items for which I had no use, I took them to Brenda. I didn’t seriously think I’d get much for them. To my surprise, they were worth over four times what I had expected! Brenda explained how she came up with their value and paid for both items immediately. I left with more cash than I had anticipated and with no doubt that she had dealt with me fairly and honestly. Brenda Reichel is the standard by which I would measure all jewelers in Honolulu.

I have been a Customer of Brenda for many years, and all of the work she has done on our jewelry repairs, resizing of rings, engraving as well as her appraisals and advice has always been perfect and flawless.

I will ONLY come to Brenda for custom jewelry work and repairs. She is THE BEST on the island and has extensive knowledge and passion in what she does. I HIGHLY recommend her to anyone who is looking for the best in the business.

She's a thief!!! She preys on the trusting elderly. She will take your jewelry on consignment and never return it. She puts you off when you ask to have it returned. She stole thousands of dollars in jewelry from my friend and many other old ladies. Don't get near this evil doer.