Pali Momi Medical Center image

Pali Momi Medical Center

Hospital Medical center Pharmacy Gynecologist Obstetrics gynecology clinic Medical diagnostic imaging center Emergency care physician Cancer treatment center Mammography service Bariatric surgeon

👍👍 I had surgery here last week. This hospital is awesome. The nurses, doctors, PT, and support staff are all top notch. Everyone is very friendly. In the OR room I felt like I was in NASCAR, lol. I never felt one bit nervous before, during, or after my procedure. You're in good hands at Pali Momi. People often mention care, staff, room, hospital, nurses, Pali, Momi, surgery, finger, patient,


Address

98-1079 Moanalua Rd, Aiea, HI 96701, United States

Website

www.hawaiipacifichealth.org

Contact

+1 808-486-6000

Rating on Google Maps

3.90 (103 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: care (18) staff (16) room (10) hospital (9) nurses (9) Pali (9) Momi (9) surgery (8) finger (6) patient (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Keola S. 6 years ago on Google • 163 reviews
    I had surgery here last week. This hospital is awesome. The nurses, doctors, PT, and support staff are all top notch. Everyone is very friendly. In the OR room I felt like I was in NASCAR, lol. I never felt one bit nervous before, during, or after my procedure. You're in good hands at Pali Momi.
    4 people found this review helpful 👍

  • 5/5 Charles B. 3 years ago on Google • 637 reviews
    Great experience every time I have an appointment at Pali Momi Medical Center. Staff are friendly, and helpful. Facilities are spotlessly clean. Parking is readily available. While visiting people who are here for extended visits there are numerous eating places within a short walk.
    2 people found this review helpful 👍

  • 4/5 R 2 years ago on Google • 86 reviews
    What a beautiful hospital! Looks more like a hotel. The parking garage is like a maze, but not too expensive. I was there for 4 hours and paid $5. The dining facility had an enticing menu but by 2pm, not many choices. Besides the hot line they had sandwiches, chips & salsa, pudding, jello and tons of drinks. The bathrooms are clean and automated but only certain floors have them. The 1st floor then the next is on the 4th floor. I would think a hospital would have them on every floor! Go figure! Also saw a pharmacy, gift shop and an ER.
    3 people found this review helpful 👍

  • 1/5 Albert V. 8 months ago on Google • 14 reviews
    Had a swollen middle finger and now index finger. So painful I couldnt sleep. I Ask for MRI and they wouldn't even do it.First Dr who saw me just said just go back to your PCP.🤦 Looks like he just want his shift to end. Didnt even examined my hand. Not an ounce of care. I was about to complain to authorities when a second MD saw me. It was a 360 degree turn. Unlike the first MD, he spent time with my situation and sent me home with the appropriate medication.
    2 people found this review helpful 👍

  • 5/5 Peyton 1 year ago on Google
    Between the women's center and the family medicine, Pali Momi is hands down the best medical treatment I have ever received. Dr. Birkmeyer is especially amazing, going above and beyond to be thorough and compassionate.
    2 people found this review helpful 👍

  • 1/5 Julie H. 2 years ago on Google
    The ICU has a few of the worst nurses, my son's nurse didn't once ask if we needed help or get us updated on his progress. She also didn't even come in the room to check on him, I didn't see her once check his diaper to see if it needed to be changed. Although there was few awesome nurses who helped us. It was so bad I had to request that this lady not be his nurse while he's there..
    2 people found this review helpful 👍

  • 5/5 Carol O. 10 months ago on Google • 6 reviews
    Thank you to all the professional personnel who took such good care of me following my heart attack while visiting Kaua'i. I felt I was in very good hands every step of the way. Somehow, though, I left the hospital without the important "stent patient implant card," which I am supposed to carry with me at all times. After returning to Nebraska, I spoke with the Pali Momi Medical Records office; they were able to track down my card and send it to me. Mahalo nui loa.
    1 person found this review helpful 👍

  • 5/5 Bill J. 2 years ago on Google
    The surgical staff were amazing. Had neck fusion with Dr Lee for 2 additional disc. All of the staff and doctors explained in detail and staff kept me informed and comfortable, could not ask for better. Also it did not take forever to be released. Highly recommend Dr and staff of Pali Momi thank you.
    1 person found this review helpful 👍

  • 5/5 M J. 2 years ago on Google
    I been to the ER twice here and have received excellent care both times. The man who checked me in was quick and efficient. The nurses and techs who helped me once checked in were so so kind both times. Thank you for your help Pali Momi.
    1 person found this review helpful 👍

  • 5/5 Essence H. 2 years ago on Google
    Excellent care from start to finish. I came into the ER and ended up being admitted. I was there for three days and the care I received was excellent. All of the nurses, doctors, radiology amd registration staff were amazing. The lady working registration in the ER even came to check on me to see how I was at the end of her shift. If you ever need excellent care in Ohau, I highly recommend Pali Momi Med Center.
    1 person found this review helpful 👍

  • 3/5 Kathy M. 5 months ago on Google • 20 reviews
    Employees/medical workers on fifth floor are very loud. They talked loud in the working station. They laughed loud like the patients are not sick. One nurse helping my father talked very swift with unfriendly tone. There were others who are very nice and respectful.

  • 3/5 Geri 1 year ago on Google • 14 reviews
    Doctors have all been great taking care of my father. ER, ICU and the hospital staff were all pleasant and helpful. The only issue is no one can tell us where the personal belongings of my father are. His clothes he came in with are all missing. Hopefully for others they can keep track of these items. Also can't get ahold of case worker now that my father has been transferred. No follow up.

  • 1/5 Alina W. 2 months ago on Google • 10 reviews New
    Awfull i just had a really bad experience im in the emergency room and i hate hospitals do to me having a bad experience and i tried to have the doctors and nurses call my husbands ship to inform me that im in the emergency room and all im getting as an aswer is that they dont know how despite them having all the contact and information for my husbands ship and then i asked a passing doctor or a nurse who ever he is about them contacting my husbands ship and he told me that he cares more about my husband doing his duty then calling him here because i was in the emergency room. I didnt even get a full examination eather alm i git was a EKG a urin sample and a few exrays and told me i was fine dispite me dealing with this for 3 years and there letting me go only after that despite me having other issues and left me out in the gall-way after telling there be rooms available and put someone else in a open room while i was waiting a while

  • 5/5 Manifestations M. 2 years ago on Google
    I was treated with true care I had this anxiety heart palpitations stomach pain ect. They did lots of bloodwork and test and found a cyst … they didn’t remove it but they helped ! Staff was awesome joyful place positive cold and helpful god bless this hospital and all its inhabitants from workers to patience past present and future with care love joy longevity peace and great health in jesus mighty name amen

  • 2/5 Corbin N. 2 years ago on Google
    The ER staff is great, and amazing. The radiogy staff is awesome. The medical records, and reception is extremly horrible here. For some reason they seem to have multiple EMR (electronic medical record) systems, and the don't save all their records to all their EMR's. Whenever I called looking for my medical records, or any patient record for my job, no one has it, and no one can find it. Whenever I try calling a specific department in the hospital, the transfer me three time first, and usually I still don't reach the right department. I'm not sure why it's so hard to provide a company directory with phone and fax numbers listed online. Most things they do provide online is completely useless

  • 3/5 Nelson L. S. 2 years ago on Google
    If you have choice, think gazillion times before you bring yourself or love ones to their ER. Because, their front end crews (based on experience on 04/27/2021 at 10:45-11:00 pm) are thug and trying to intimidate you when they give you instructions where you should stay, wait or stand in line. That’s how I feel during that time. But, their backend crews; Nurses, Drs, etc are caring and willing to listen to your concerns. 🙄

  • 1/5 DJ W. 1 year ago on Google
    I went in with a broken finger for a follow-up and the doctor barely examined my finger and immediately recommended surgery. I was told my finger would not heal correctly and I would lose range of motion, and I felt pretty uneasy since the doctor rushed to make such a hasty decision. I declined surgery and physical therapy and instead opted to rehab my finger myself, and it has healed perfectly, full range of motion, and with full strength. Felt to me like they didn't truly care about the health or wellbeing of what I came in for, but simply saw an opportunity to scare me into increasing their bottom line. Just another example of a for-profit health care system.

  • 1/5 Samantha G. 1 year ago on Google
    I do not recommend this hospital. I was seen in the E.R where I waited over 5 hours to give myself an exam ordered by the physician on staff. Nurses spoke about my case In the hallway and laughed about my case. I felt so mortified. To make things worse they still won’t release the results of my exam. It was all for nothing.

  • 5/5 Angelica B. 1 year ago on Google
    To Dr. Derrick Alfonso and the nurses in the ER; thank you for essentially saving my life. I came in for headaches and had some signs of increased intracranial pressure and you sent me to ct where we found a cyst blocking my csf outflow. I am so grateful I came to you that day and you were able to get me the care and surgery I needed. I can’t tell you how grateful I am. There are still some people in this world, myself included, who think you guys are heroes and have a hard job but you make it look easy. Take care; Dr. Angelica Breuker DVM

  • 4/5 Franka I. 2 years ago on Google
    Great place but i cant give 5 stars bc they were playing friday by rebbeca black in the waitnig room

  • 1/5 crabwalktechnic 2 years ago on Google
    Doctors and staff are friendly. If it's not life threatening, don't go to the emergency. One thing to note is that multiple businesses are here so you'll get multiple bills from multiple companies. I got run over. Felt ok but went in to make sure. Took x-rays, got a CAT scan just in case, and had to get stitches. Luckily I was fine and I was out in a couple of hours. Pacific Radiology Group $80 ($900 w/o insurance) Hawaii Pacific Health $1,600 (18,000 w/o insurance. I got this bill a year after the accident) Hawaii Pacific Health follow up appointments. $45 (900 w/o insurance) US Acute Care Solutions $90 ($2,400 w/o insurance. They wouldn't charge my insurance so it took a while to get it to $90. They are a mainland company so it took a couple calls at 5:00am to get them to charge me correctly) Anyway, so for my experience, it cost about $2000 with a lot of time spent on the phone to get it that low. If I didn't have insurance, it would have cost $22,200. That's potentially life threatening in itself.

  • 5/5 Socheat K. 8 months ago on Google
    The hospital staff and doctors are very professional and friendly, the nurses are so helpful, very clean and organized room,

  • 5/5 Raina T. 2 years ago on Google
    The crew working the ER valet parking are awesome!! Great service. Friendly. Andy seems to be the lead.

  • 5/5 jeson r. 2 years ago on Google
    Nice and clean friendly staff 👌 always ask you if your ok or you need something love it

  • 4/5 Martin P M. 7 months ago on Google • 2 reviews
    First the good. I was to scheduled to have serious back surgery, rods, fused vertebrae, canal cleaning. I arrived from Big Island, alone, no family or friends. My only contact was my phone. Wouldn’t you know, in the frustration of the moment I left it in the Uber car. I was panic stricken. The first door and first person I found was named Pau. She spent what seemed like an eternity trying to make a connection with Uber. Finally, I spoke with the driver and she agreed to drop off my phone, right before my surgery. I can’t tell you how appreciative I was for her going the extra mile, and compassionately at that. She was remarkable!!! Thanks Pau!! The rest of the staff treated me well. Now the downer. I was not given any idea of a concrete discharge date. Then, suddenly (the day after my surgery) it was announced that I was discharged. That was contrary and contradictory to info I had been given. Here I was in a strange city, no friend/family, no hotel, no travel date affirmed and I was “kicked out”. This was on top of serious pain and back surgery. Speaking with nurses and staff, I was referred to the case worker. The case worker was no help and didn’t show any signs of compassion. I was not given any rehab instructions. Finally scrambling in desperation I made air travel and hotel arrangements. The airline and hotel staff were very considerate and compassionate and did all they could to assist me. My recovery in in progress… very painful, much left up to me. Hopefully the surgeon did a better job than the patient care.
    1 person found this review helpful 👍

  • 1/5 C W. 3 months ago on Google • 2 reviews New
    I took my father to the Pali Momi Emergency room due to a fall from an infection of the blood in October 2023. The male, white caucasian ER nurse who had tatoos on his arm was assigned to my father had a piss poor attitude and obviously should not be there providing patient care. I remember him coming into the room complaining about taking care of a Trauma patient. He also moved my fathers possessions which were on the floor by sweeping it with his foot (very disrespectful). On discharge he provided a wheel chair without the foot rest and pointed us to the exits. News flash if you hate your job go and find something else rather than coming to work just to collect a pay check. One word comes to mind.. Useless. To the head of Pali Momi MC and Hawaii Pacific Health if you care about providing good patient care you should remove this individual who clearly needs an attitude adjustment.


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