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  • 5/5 Chris A. 5 years ago on Google • 282 reviews
    Both my doctor's are here at the hospital, so I come here often. The staff is great, my doctor's are great I wouldn't change medical providers unless something drastic had to happen, I'd hate to lose access to these great doctors. It sucks having to drive to town to see my specialty doctors but it's made up to me 1000 times. I can get long winded at times and my doctor's always take the time to listen,I never feel rushed or put aside to cram in the next patient. I rarely have had to wait more then a few mins past my apt time if at all. The King St facility has everything you need if you live close by, if you're a straub member there are facilities all over the island. Parking is responsible and I always find a spot.
    4 people found this review helpful 👍

  • 1/5 Trey T. 3 years ago on Google
    Straub is without a doubt the worst hospital on Oahu. Last October I was have some severe Gastrointestinal pains. Was admitted into the hospital and ended up staying there for five days with NO DIAGNOSIS. Had numerous tests and procedures done, but not one doctor or nurse could inform me what the issue was. To make matters worse, my bill wound up being $82,500 WITH NO DIAGNOSIS. Fast forward to late August of 2020, the same intense pain has resurfaced and I decided to give Straub a second chance to avoid the hassle of going to a brand new hospital. I’ve been here for four days now and I have still yet to hear one single diagnosis from a single person here. If you are in immense pain or need medical attention, avoid Straub at all cost!!!
    5 people found this review helpful 👍

  • 1/5 J M. 7 months ago on Google • 10 reviews
    BEWARE Straub is losing physicians and you will NOT be assigned to another because they can not absorb the existing patients with the remaining doctors. Your continuing care or treatments will NOT exist and you will be told to find a doctor elsewhere. Absolutely incomprehensible that Straub believes they are a health care provider. Care has plummeted in the last year. Make better choices.
    4 people found this review helpful 👍

  • 1/5 Ann Mari G. 1 year ago on Google
    DO NOT take anyone you love here. They will die due to the staffs inability to listen and test ones that have simple dual issues. They kept treating my mom for dehydration when her side/ tummy hurt went the 3 times. Finally demanded they do ultrasound. My mom died the next day of liver cancer and cerrosis of liver due to hepatitis B, which born with. Looking at records WHY would this happen. This hospital doesn’t care . The ER Dr yelled your mothers dying. We chose not to tell her,he didn’t care, or consider her fear. Please don’t let them kill your family members
    4 people found this review helpful 👍

  • 5/5 PermInk M. 1 year ago on Google
    I never had the best ER or urgent care experience. It was always a complete waste of time and waiting for hours to even get checked for an “emergency” but this place really changes my experience and expectations. Doctor Lee William and the nurses were extremely friendly and helpful. The medication the doctor prescribed me were spot on and started to feel a difference after a week of struggling. Highly recommend this place. Specially as a tourist who is clueless it feels good to be in safe hands. Thank you!
    4 people found this review helpful 👍

  • 5/5 Lynn S. 8 years ago on Google
    I'm originally from NY and had had poor experiences in hospitals on Long Island. Since moving to Hawaii, Straub has been superb. The doctors are thorough, and kind. The nursing staff couldn't be better or more considerate. All staff disinfects their hands before touching you, and the facilities are spotless. Both my husband and I have visited the ER and were seen immediately. I've had 2 ambulatory surgeries here, one major surgery, and physical therapy. I never waited long to see a doctor, and when I was in for 4 days with hip replacement surgery, I was pleasantly surprised by the kindness, patience, and professionalism. An added bonus is the fact that they only have private rooms. I've never been in a hospital where the people were so professional, cordial, and caring. I'm just sorry we moved to Florida, because I've heard some horror stories about hospitals here! Just another reason to love and miss Hawaii!
    4 people found this review helpful 👍

  • 3/5 HosFar F. 8 months ago on Google • 439 reviews
    Small surgery performed, parking plenty, they is also a cafeteria to purchase food & beverages. One thing that was surprisingly odd is patience and anyone coming in is required to wear musk " see " picture but some employees and nurses don't. I ask one head nurse and was told basically " not " required for employees. Weird
    1 person found this review helpful 👍

  • 5/5 Bill H. 1 year ago on Google
    My wife was admitted after a brief ER visit for cholithiasis, aka gallstones. Within a few brief hours, she was treated by physicians and returned to her room completely satisfied and pain-free. The nurses and staff were compassionate and professional making the entire experience gratifying.
    3 people found this review helpful 👍

  • 1/5 Rick B. 3 years ago on Google
    Jeremy Kort is a horrible doctor. Reckless. Horrible care. He sent me to a cancer doctor for my back pain. The doctor said I don’t know why he sent you to me. I left Straub Medical Center because if it. I don’t know how this guy got a medical license. Proceed at your own risk.
    3 people found this review helpful 👍

  • 1/5 DK N. 2 years ago on Google
    They couldn't be any more incompetent or uncaring. Nothing but issues with scheduling, telehealth calls, communication, sending lab orders, looping phone system and the list goes on. A "Linda" thinks it's ok to hang up the phone while talking to a patient. Are these people for real ? Do they not have any clue what a medical provider job is ?
    2 people found this review helpful 👍

  • 4/5 Elton Y. 2 years ago on Google
    Straub has done so much for my sick father and am grateful. He has had heart problems for 20+ years. It's not perfect, but I think they do care about their patients and don't just try to give them meds and shove them out like another hospital in town.
    2 people found this review helpful 👍

  • 2/5 Toni A. 11 months ago on Google
    As much as my parents like Straub's e.r., their primary care is horrible. My dad keeps calling his PCP but nobody from their office ever calls back. Without a referral to a specialty doc and no response from their PCP, my parents have to utilize the e.r. for care. My dad is currently stuck in a dead end situation because he has to see a specialist but can't get a referral. I am trying to convince my parents to change their medical plan to Kaiser because having no PCP is not good medical practice. I would not recommend Straub for general medical care but their e.r. is awesome.
    2 people found this review helpful 👍

  • 1/5 sarah c. 1 year ago on Google
    NURSE TOLD US WE SHOULD BE LUCKY THEY ARENT MAKING US SIT ON THE HALLWAY FLOOR. Came into Straub ER with my 18y/o friend. She was in psychosis. She was suicidal, emotionally distraught, and having visual and auditory hallucinations. We came in during AM shift. AM nurses were very kind. Offered both of us warm blankets, and offered patient a pillow. Then shift change happened. PM nurse came in and was taking the patient’s mental condition personally. The patient was obviously upset, scared, and did not have enough of a grip on reality in that mental state to tell if the staff was helping her or hurting her. She was not combative nor aggressive even in this state of mind. Nonetheless, the PM nurse in charge of the patient was taking the patients irritability and lack of awareness of reality personally. The patient had not slept in the past 72hrs. When the patient finally was trying to get some rest, I asked the PM nurse for a pillow. She said no which I understand because it could be a liability risk. I then asked if she could just get her hospital bed at a flatter angle so she could try to sleep. The nurse begrudgingly came in to move the bed and complained to the patient about it being the third time she had to move the bed. When I asked the nurse to not speak to her that way because of her already emotionally distraught state, she began to argue back with me. The head nurse that was in the area then proceeded to tell me and the patient that we should be lucky we weren’t on the floor in the hallway. She said this wasn’t a hotel room and that we were making unreasonable requests all day. The requests we had made over the duration of her stay were for a blanket, a pillow, bed adjustment, and using the restroom. Very reasonable requests that were graciously fulfilled by the AM staff. To hold a grudge for meeting the bare minimum of nursing care bewilders me. This girl was suicidal and afraid of the visual hallucinations she was having. To speak to someone in that state of mind and tell them she should be grateful for not being out on the floor of the hallway disgusts me. People come to the hospital because they need help. I understand being a nurse can be exhausting, my own mother has been a nurse my entire life. I truly do get that it is a tiresome and often underpaid job. That being said, that does not give anyone the right to treat someone, especially an actively struggling patient in that manner and threaten to take away their own bed. Truly horrific behavior for a medical professional.
    2 people found this review helpful 👍

  • 1/5 ScoutsterEDMster 3 months ago on Google • 46 reviews New
    Me and my wife was coming in for a work injury (we both work at the same place mind you) (And I was explaining what happen) and the doctor we had was rude and cut me off when I was trying to help explain what happen to my wife. and then our nurse pushed down with hard force on my wife's bruise when she said it was sensitive and sore. Though we had two good nurse that were nice but after this experience I'm not going to take my wife to this hospital
    1 person found this review helpful 👍

  • 1/5 Krystal E. 6 months ago on Google • 6 reviews
    One of my worst experiences at a medical facility. There is very little communication with staff about delays, doctor's whereabouts, etc. The facility itself is grimey. Unfortunately for my husband and I, our pre-op nurse has little compassion or people skills. My husband needed to get back in his bed after toileting, and there were 4 nurses at the station laughing and socializing, no one came to help. Avoid Straub at all costs if you can.
    1 person found this review helpful 👍

  • 5/5 Josh S. 6 months ago on Google • 6 reviews
    The absolute best place to get treatment. I’m healthy 39 year old but had a spontaneous collapsed lung and was sent to Straub for almost a week for treatment. It’s my first time being hospitalized and the staff made my stay a comfortable as you possibly could. The DRs and nurses really are top notch here. So thankful all of them.
    1 person found this review helpful 👍

  • 5/5 Joyce C. 4 months ago on Google • 5 reviews
    For every medical procedure I have gone thru (cancer, open heart surgery, coiling of an aneurysm in my brain & valve replacement) Straub has been my choice of Hospitals. Their medical staff, from technicians to doctors, nurses and emergency doctors and surgeons are top rated and show a level of care that I have not received anywhere else. I don’t mind driving 15 to 40 miles to see doctors, nurses cause I know their concern about my health and well being are their main priority.
    1 person found this review helpful 👍

  • 5/5 Melissa joe Montano (. 8 months ago on Google
    Dear Straub Hospital, Carly Williamson, Dr. Patel, and the entire medical team, I am reaching out to express my deep gratitude for the exceptional care and support you have provided to my husband Bob during his time at the hospital. Your dedication and compassion have made a significant difference in our lives, and we truly appreciate all that you have done. Carly Williamson, your role as Bob's assigned social worker has been invaluable. Your attentiveness, kindness, and unwavering support have helped us navigate this challenging journey. Your expertise and genuine care have provided us with a sense of comfort and reassurance during this difficult time. Dr. Patel and the medical team, though I may not remember all of your names, please know that each and every one of you played a crucial role in Bob's care. Your professionalism, expertise, and tireless efforts have not gone unnoticed. You have treated Bob with the utmost kindness and provided him with the best possible medical attention. Additionally, I want to express my gratitude for arranging the hospice care for Bob. Your commitment to ensuring his comfort and dignity during this stage of his journey is truly commendable. The seamless coordination and attention to detail reflect your dedication to improving the quality of life for your patients, even in challenging circumstances. As the Fourth of July approaches, I wanted to take a moment to send my warmest regards and extend my heartfelt appreciation to all of you. Your extraordinary commitment to your profession and your patients has touched our hearts and made a significant impact on our lives. Please know that your hard work and compassionate care are deeply appreciated. Wishing you a wonderful Fourth of July, filled with joy, gratitude, and well-deserved rest. Thank you once again for everything you've done for Bob and my family. With sincere gratitude, Meldrin Montano-Loren
    1 person found this review helpful 👍

  • 5/5 Nathan W. 9 months ago on Google
    I was on vacation in Hawaii, and had to unexpectedly get my appendix removed. Thank you to everyone that helped me get through the surgery quickly. I went to the Straub clinic (Sheraton) at 6:30pm and was assessed by Dr. Dunn to go to the ER at the Straub Medical Center (taxi was paid by clinic). I appreciate the seamless flow between the two Straub facilities. By 8:45pm I was in ER, around midnight I got results back from the CT scan that I needed my appendix removed. They realized I was a tourists, so I was scheduled early next morning for surgery to help make my flight the next day. I'm recovering well now in Vancouver. They didn't even use sutures on my skin, I just have an interesting clear patch sealing the 3 small incisions. I'll be back at work 2 Mondays from the surgery. Thank you to all the medical staff that was considerate and caring during my visit.
    1 person found this review helpful 👍

  • 5/5 Brandon P. 1 year ago on Google
    I recently had a procedure done at straub and received 5 star service. My nurse Blossom was very attentive, and most importantly extremely professional. She was very thorough with explaining the process and procedure to me. I felt very comfortable and confident going into surgery. A few months later, my wife was admitted and needed surgery as well. Thankfully, Blossom and Jennie Sekiya was working that day. My wife received that same 5 star treatment I received. We are very pleased with the care. Dr Worthen and Dr Martin were great and I highly recommend any of the 4 for any type of care you may need at Straub. Thank you all so much.
    1 person found this review helpful 👍

  • 5/5 Angelica B. 1 year ago on Google
    These people saved my life! I went in to pali momi for headaches and I had an obstruction of my csf in my brain. Transferred here for excellent care with dr. Carli bullis and her team and I am recovering so well already. The nurses here have been so kind and amazing; for a traumatic experience I could not have had a better medical team. Feeling especially grateful today for these fine medical heroes. Thank you so much for my care and fixing me so I can go on to live a long healthy life. - Dr. Angelica Breuker DVM
    1 person found this review helpful 👍

  • 5/5 e. s. 1 year ago on Google
    Doctors from Straub Medical Center recently performed my heart bypass surgery. The downside, is that the facilities could use an update, but the upside is their conscientious and considerate staff. My surgeons did an outstanding job, and the nursing staff, aides, and other hospital employees treat their patients like humans. I’ve had numerous surgeries, and think that Straub was outstanding.
    1 person found this review helpful 👍

  • 5/5 Tim S. 1 year ago on Google
    My dad had a fall. I took him to Straub emergency, they checked him in instantly. Luckily, it was "just" a broken nose and bruises, so for an 89 year old this is relatively good news. Dr. Watanabe and her team were absolutely amazing, both in professionalism and empathy. This is not the first time we had an incredible experience with Straub. Ten years ago my dad broke his hip, and Dr. Nakasone did a hip replacement. The X-ray showed a perfect job. In both instances, the nursing and support staff has been flawless, from admission to discharge. So the hospital management deserves recognition for hiring and managing their operation so well. THANK YOU!
    1 person found this review helpful 👍

  • 5/5 Don O. 1 year ago on Google
    Great facilities. Love this place, they saved my life in 2004. I love my cardiologist Dr. Wesley Kai and try to stay as healthy as possible to show my appreciation for all that he has done for me.
    1 person found this review helpful 👍

  • 5/5 b ran (. 3 years ago on Google
    Staff are so awesome. I love coming here they always get right down to it and im usually out real quick with good news on my way to pick up my prescriptions! My definite place for any and all emergencies! Thank you so much Straub team!!!
    1 person found this review helpful 👍

  • 5/5 Jess L. 1 year ago on Google
    Aloha! Thank you so much to the kind medical staff at Straub. After being serviced blindly by another hospital on island, the Straub Medical Center in Honolulu (ER DR. García and her amazing staff) provided the most empathetic, genuine patient care, and prioritized my health. The wait was minimal, the staff was kind and very respectful. I highly highly recommend going to Straub.
    1 person found this review helpful 👍

  • 5/5 Hilary B. 2 months ago on Google • 6 reviews New
    Straub Burn Unit is absolutely amazing amazing amazing! I have some of the worst 2nd and 3rd degree burns on my shoulder and down my arm… Everyone is helpful, extremely compassionate, and so supportive during this difficult time. They made sure I was pain free and comfortable before anything, walked me through all the procedures and after care. So grateful for the team working there! Thank you!

  • 5/5 Joseph Ting j. 1 year ago on Google
    Lots of parking, drive-through pick up and drop off with optional valet service. A cafeteria that serves up a variety of good foods a barista with pastries and a conveniently located pharmacy. My experience had always a positive feel to whatever care I needed their. But like any hospital, only go there when you absolutely have too. Lol. Aloha Joseph

  • 5/5 omiya A. 3 years ago on Google
    Its been about 4 days and I have no swelling and no bruising. Will be back for sure! Thank you Heather, you are a beautiful and talented woman!!

  • 5/5 Dail H. 3 years ago on Google
    GREAT E.R. DEPARTMENT VERY HELPFUL. All the doctors and nurses make you feel safe. Thank you.

  • 1/5 Lance C. 3 years ago on Google
    From my experience, Dr. Kalathil is very rude, condescending, disrespectful. In my opinion, she is inclined to abuse her authority as a doctor and may bully you. Get a different doctor.

  • 5/5 Felipe O. 5 years ago on Google
    While on vacation our daughter ended up in the emergency room and admitted to the hospital. The staff in the ER was so friendly and accommodating. The ER doctor was so thorough and ran every test possible to determine the source of her pain. Once admitted, the hospitalist, surgeon and nursing staff were so professional, thorough and friendly. They ensured we left with all of her medical records and scans. I highly recommend this hospital.

  • 5/5 Jordan K. 2 years ago on Google
    Great lady cares about her patients goes above and beyond with her patients as well as her staff just love her

  • 5/5 Chris o. 1 year ago on Google
    I just want to say , thank you to the woman at this hospital for making me feel like a patient an a patient that is cared for. I have been to plenty of hospitals around the states an by far the treatment that I was given at this hospital ( in the ER by these 3 woman Christie nurse Ronda PA Donna Dr) These woman are assets to this hospital an if their were more like them. I think we would be so well off. Thank you lady’s for taking care of my foot.

  • 4/5 Ronya H. 9 months ago on Google
    I love all my Doctors here at King Street Drs Vadada and Young in Sports Medicine and Dr. Crawford in Orthopedic Surgery. Also Dr. Guo in Psychiatry who has helped me for many years to manage my anxiety. Hooray to all these doctors who have helped me out in my long road to recovery from a long road of pain. I didn’t give a 5 star review because I’m disappointed that my favorite Physical therapist - Abe Shimoda - will no longer be with Straub because they are closing the PT departments at all clinics except Pearl Ridge and King Street. Abe is the absolute best and it’s a shame to see him go. Especially after all the years he has devoted to Straub. You can trust that I won’t be sticking with Straub for Physical therapy. Abe truly played a huge part in my road to recovery and I truly believe that he alone played a huge role as well in saving my mental health as well. All the pain caused some dark times and Abe’s amazing personality and sense of caring was able to help pull me through. I thank him so much. I truly believe the Kupuna generation on the east side will miss the PT department in Hawaii Kai as well which was close to home for them.

  • 1/5 Keawe C. 9 months ago on Google
    House sup Marvin just hung up on my aunt rather than helping out our 101 critically ill Grandmother. This hospital as well as Dr Glenn, Dr Bossian, and Marvin have made multiple mistakes in term of handling her medical care. Straub and Dr Glenn misdiagnosed her stroke and her heart attack and fortunately we took her to another hospital where she received care. When she got out of the hospital Dr. Glenn and Straub failed to provide decent medical treatment as Dr Glenn often refused to call her or my aunt back, provide adequate medications that she has been on in the past for seizures - diazapam or alprazalam or an oxy mask when her oxygen was 68. I believe that Dr Glenn and Marvin should lose their medical licenses for their lack of basic aid or help as well as lack of adherence to standard medical practices lack of knowledge Re pharmaceuticals, concern with their own egos over the well- being of their critically ill 101 year old patient.

  • 5/5 Linda M. 1 year ago on Google
    Want to give a shout out to Rachel at the Straub Vascular Clinic (Palma Bldg) for being exceptionally professional, efficient and friendly. The guy (sorry didn't get his name) at check-in was also a breath of fresh air. So cheerful. Mahalo!

  • 2/5 Carol L. 1 year ago on Google
    They answered my chart or message from trying to get advice since my asthma and cough since Monday. Shame on.them. I know my primary doctor is leaving and I been on self qualtinee for know 4 days tomorrow is my fifth day.

  • 5/5 Tammy K. 1 year ago on Google
    My mom has always received excellent care here at Straub. From the ER, to the hospital, and everyone in between, has been very caring,making sure you are comfortable and working very hard to see your immediate needs. Clean Facilities & Attentive Staff. A Special Thank You to Dr. Jessica Green who’s been taking very good care of my mom. Much Mahalo Straub! Please continue the Wonderful job you all do!!!

  • 1/5 Eugene D. 1 year ago on Google
    Part 1 12/09/2022 started off pleasant as can be expected when you check in. While reading the paperwork that was prefilled out for me, the receptionist in the emergency room told me to “just sign and initial (here, here and here). “ She then repeated herself in a different tone where i replied “yes, i heard you… i would like to read this before i sign and waivers or acknowledgments. She replies,” the acknowledgment is to let you know that we gave you the PRIVACY PRACTICES informing you of your rights and responsibilities.” i then ask her if i can read that and she said,” i will give you a copy after you initial.” my response,” how do you expect me to sign the acknowledge portion stating that i was given a copy of and fully understand something when i dont understand?” she then rolls her eyes and throws this 4-5 page booklet towards me and says ”fine! “ as if i am bothering her or in the wrong. Read #6 of you want, plenty more coming..

  • 5/5 Phil W. 5 months ago on Google • 2 reviews
    The Doctors and staff are some of the best medical staff I have experienced while in hospital. I have a COVID emergency and they through everything at it to stop its progress. The staff were very responsive, caring and helpful. I’m a tourist as well and had only arrived in Honolulu the day before from the Big Island, so I only had my wife to support me, but who couldn’t visit, because I was on the isolation ward. The staff were aware of my situation and really did all they could to make me feel relaxed. The Doctor was very responsive to my needs helping me recover in time formy flight home. The Doctors and staff at Straub would be the only reason for me to return to Honolulu. Their service was better than the Outrigger Reef, where I had a shortened stay thanks COVID. I can strongly recommend straub medical clinic honolulu for their excellent staff and technology.

  • 5/5 Ashley B. 3 months ago on Google • 2 reviews New
    My son fractured his collar bone playing football while on vacation we took him to this clinic they were amazing all staff was super caring Dr. Johnson was amazing and very knowledgeable I would recommend this clinic to everyone


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