2Jason B. 6 months ago
We read about this place and went with a day pass to use the pool and splash park and lazy river. It would have been a great pool, except half of it was turned off. Apparently, the waterslides and the kids splash toys are off all week and only working on weekends. The lazy river barely had any current--way too lazy. The diving boards were closed. The climbing wall over the water was closed.
We brought a few small (hand-sized) toys for our son to play with in the pool but we were told no toys were allowed (even though there was literally nobody else around). My son and I went to use the spa but were told only 18+. We went to use the lap pool and were told kids can only use it if they pass a swim test, even though he had a life jacket on.
It was a decent pool and the other facilities were good, but the operational decisions and the rules ruined it for us. It was definitely not worth the $64 we paid for the three of us. It was just a regular pool with all the fun stuff turned off, and no toys allowed. We would have had more fun for free at our hotel pool, where we can use the spa and our toys.
5Jennifer M. 11 months ago
Awesome place for your family to do all kinds of fun activities all year round. LOVE the outdoor pool area! Anything you can think of to do here. So much fun!
1cris H. 1 year ago
I pay monthly for this? Went on a Sunday to work out and get a drink at the kroc cafe....says its open, no one was there, but the line from the pool was long. Girl who was helping at the poolside peeked at me, said nothing. I was waiting with 2 other people. They left and I stayed 5 more minutes no acknowledgement I was there at all. Not a good experience.
5AnnMarie S. 1 year ago
First time was awesome I would really recommend this place, for every1 support your Salvation Army!
Though I was surprised @ the prices,
(Be prepared I recommend getting a pass or a year pass if you can afford it)
1jacqueline r. 1 year ago
2 ladies at the front desk was rude 6/19/2022. I asked if they're open and she's like do you have membership? I'm purchasing a 1 day pass and she was like, we open at 10. I don't understand why can't I just purchase a pass and wait.
1Heather I. 1 year ago
Most of the slides were off. We swam for 15 minutes for them to close the pool for 30 minutes for the kids to take a “break”. Really weird that they would do that. When they closed to pool the life guards just stood around waiting for it to open back up anyway. Big waste of money and our day I would say.
5Rachel T. 2 years ago
Great staff..helpful..and greeters are courteous.
5KJ D. 2 years ago
I appreciate excellent customer service and that is exactly what I received from beginning to end with Brittany Supnet at the Kroc Center. She communicated every step of the way. My event was a celebration of 50 years of life on July 31, 2021.
From the reservation process to the showing of the ball room to answering all my many of questions. Brittany Supnet Coordinated with my decorator and was so helpful. The crew during the night of my celebration the staffing was very helpful from directing parking vehicles to directing my guest to the ballroom. Then the service during dinner was prompt and friendly. The staffing were attentive to me and my guest. I am satisfied and will utilize the center again. Thank you again to the staff for your excellent service.
3George G. 2 years ago
Great amenities, lax enforcement of Covid guidelines for exercise room. I understand everyone is out and about with all of the vaccines so I understand the enforcement around the pool not being hard because it is technically outside. But indoors in the exercise room, when I am running with a surgical facemask full of sweat on my mouth and the operator tells me to pull it up over my nose I can't help but feel singled out. When other people come in with bandanas so thin you can see their face nd others that have their mask below their nose when running at the moment that I got called out it just feels annoying and lazy. Vaccinated and tested negative a week prior it is just the covid way I guess.
3Nani J. 2 years ago
Customer service desk RiveraLar is so rude! The way she talks to members and my daughter with an attitude! Everyone else always greets so nice, just going up to the desk just brings everything down. She doesn’t have to snap like that. She said we have to come back at 9:30am and leave 11:30am. 2 hours? We planned on swimming for the whole day.
5Eliza M. 3 years ago
I go there once a month for a Senior Activity that the Kroc Center sponsors. It brings a lot of Seniors together as one group and we meet more Kupunas
and learn different things from each other. Today we had a talent show and a lot of Kupunas showed us what they can do. So enjoyable.
5Natalie T. 4 years ago
The Kroc center is our favorite place! The gym facilities are great. Childcare is amazing, although I do wish it was included with the membership and not charged additionally per day it's used. The cafe is delicious. They always have fun events going on. Definitely worth going to.
5Tari M. 4 years ago
Get a membership or try a day pass. You won't be disappointed!!! Membership is worth it current 2019 rates $41-$61 youth, senior and adults, family up to 5 $104 and 6+ $114 if you feel this is too much ask for a scholarship application. The Kroc cares and it a fantastic place for everyone. Day passes are available at $14 youth, seniors $15 , adults $18.
As a added benefit members get 50% off guess pass up to 4 per visit.
Check it out!❤
5Jimmy F. 5 years ago
We love coming here. Staff I helpful and friendly. This place is great for you br er kids and you can get a workout, play video games or have a business conference. There is church services every weekend as their main conference room area is used for this I believe. We attended a small private school kindergarten graduation here. Food is tasty and okay priced. Prefer the spam musubis and nachos. Kiddy pool area is shallow and fun. Walking bridge with foam floating pads was neat. Deeper swim lane area for adults requires swim test to use and looks good. One large jacuzzi for adults only also available. Smaller slide for little one and intermediate slide for bigger kids where they can use one and two person inner tubes was cool. Lazy river by far is the most popular. Reserved large area for parties can hold over 150 people. This is membership only so you either are a member or you are sponsored by a member. Good number of bathrooms to change clothes with family bathroom options. It is far from us but we will be back definitely. We will probably go back until the kids get bored or are older than 14.
5INTEGRITY A. 5 years ago
Quality top notch facility complete for the whole family, from young toddlers to teens, there is something for everyone, they even got CHURCH! Staff is wonderful, place is clean. Parking is free and menty, (many and plenty).