Very friendly. Didn't end up using them, I just went on my own and paid at the gate. But, they were nice enough when I called to give me the hours, where the place was located and a little other information. Based on the customer service they gave me even though they already knew I was not giving them any business, I highly recommend them. They didn't have to do that and it was much appreciated!

5 of us ranging from 20-49 years of age took the walking audio tour. It was very informative and very interesting. Snagged tickets out to the USS Arizona, no words can explain what I felt, as I silently thanks all them men that lay below.

Awesome & great memory

It was amazing. You can feel the sadness of all the people around you while taking pictures and listening to their conversations. I am glad we were able to experience and see the memorial.

Because this mask thing is so wrong and all you want to do is control us. Not happening. I stand against you period.

Out tour was called Pearl Harbour, USS Missouri and Arizona Memorial Tour, However it was mainly a bus trip around town and to punch bowl memorial. The bus didnt stop for photos and we were dropped off at Pearl Harbour, and left to our own devices. The USS Missouri part of the tour was to observed the boat from the Arizona Memorial. The Arizona Memorial was very mechanical and well rehearsed dropped you off and you can see section of the Arizona through the water. You walk to one end pay your respects and then board a boat back to the Pearl Harbour dock. I do recommended viewing the film it made the trip. No toilet facilities at any of the stops except Pearl Harbour.

Awesome tour of Pearl Harbor and historic Honolulu (albeit latter was by bus). Our guide Dennis was fantastic and super-knowledgeable.

The only downfall of this is the waiting of queues. The guides are very nice and knowledgeable and would sua it is worth the mone.

Great place to stop and visit

Has to be seen when in Honalulu

Amazing experience. Very surreal.

Jordan was a wo fearful guide. Highly recommend

DO NOT BUY YOUR TICKETS TO PEARL HARBOR FROM THIS SITE!!! This business is an unnecessary and poorly run third-party vender. I purchased “passport” tickets through this business not knowing it was not the “real” PH ticketing site. Their website states, “Your passport tickets can be picked up at will-call in the visitor center.” There is no “will-call” at the visitor center and the employees there are unable to find your tickets unless this business sends you a QR code. We never received a QR code from the company and were forced to sit and wait for over 1.5 hours for the company to finally send over the QR code (after 3 voicemails, 40 minutes on hold and 2 emails.) By this point we re-purchased our tickets from PH and this company refused to refund our money. They were horrible to deal with and very condescending. The actually employees at PH said they run into problems with this “poorly-ran” business every-single-day.

Definitely worth the visit. We bought a passport to pearl harbour.

This review is for the Pearl Harbor + Dole Plantation + Polynesian Cultural Center tour. If you're looking for a package deal to see Pearl Harbor, the Dole Plantation and Polynesian Cultural Center THIS IS NOT IT. My advice: Rent a car or Uber and go on your own time over two days. The Dole Plantation tickets are NOT included ($26 per person for the train, maze and garden - not enough time for any even if you wanted to). This is essentially a $70 PCC ticket (for 2.5 hours) with a $130 bus ride to each destination. 6:00-7:00 pick up from hotel and drive to Pearl Harbor 7:00-8:00 standby line for USS Arizona at Pearl Harbor 8:00-9:30 Pearl Harbor (FREE) 9:30-10:00 drive to Dole Plantation 10:00-11:00 Dole Plantation ($26 per person for train, maze and garden NOT included) 11:00-12:00 drive to PCC 12:00-12:30 lunch (NOT included) 12:30-3:00 Polynesian Cultural Center ($70 admission ticket included) 3:00-5:00 drive back to hotel The only good thing about the tour was Shannon who was knowledgeable and friendly but this tour is a rip off from a consumer perspective.

Had a awesome well informed tour !

Excellent representation of events leading up to, during, and after the attack on Pearl Harbour. Through interactive museums and memorial, you learn about all the micro events that make up this notorious day.

Get there before the park opens. Lines are long for good reason. Remember and honor our military

I really enjoyed the battleships tour of Pearl Harbor. It was an awesome experience. Would love to come back and check out the volcanos next time.

I booked with E Noa for the Pearl Harbor & half day city tour for our family of 5. The lady operator was kind enough to book us the next day inspite of us calling late that afternoon. We're very happy to have Alex as our driver/tour guide, very knowledgeable, friendly & accommodating. We learned a lot about Hawaii from him. The Pearl Harbor visit was very moving and a strong reminder to never forget that the freedom we're enjoying now did come with a cost. Remember, Understand, Honor..these powerful words will surely instill in my heart ...lest we forget.

Most amazing place to visit. Have been wanting to visit for a long time. I hope they are able to fix the memorial itself so when I come back again I can actually go on it. It is still moving tribute to all those lost on the attack. The museum is awesome. Loved the whole experience.🇺🇸🇺🇸

Our second time going and one of the things we look to visit again when we visit oahu.