1/5 Jovan G. 5 months ago on Google
Checked
in
yesterday
and
to
say
I’m
disappointed
is
an
understatement!!!
We
had
booked
a
room
for
our
family
of
five
in
the
supposed
“newly
renovated”
Tapas
tower.
We
were
told
the
Tapas
Family
Rooms
were
newly
remodeled…
what
a
lie!
The
hotel
may
be
in
the
very
slow
process
of
renovating
but
these
rooms
are
NOT
remodeled
and
renovated!
They
are
old
and
filthy!
This
is
by
far
the
dirtiest
hotel
I’ve
ever
been
in!
Room
1
had
chip
crumbs
on
the
sitting
chair
as
well
as
the
floor,
it
clearly
wasn’t
vacuumed.
The
walls
were
filthy,
smudges
all
over
the
furniture,
it
was
ridiculous.
My
husband
went
down
to
the
front
desk
and
they
told
him
they’d
move
us
to
a
better
and
nicer
room.
Well,
we
get
to
the
second
room
and
there
are
multiple
hairs
all
over
the
two
bathroom
counters,
hair
on
the
toilet,
another
dirty
floor
(tile
and
carpet),
a
crack
in
the
corner
on
the
entryway
door
and
trim.
Uneven
floors.
And
top
it
off
the
view
sucks
looking
at
a
torn
down
bldg!
I
called
the
front
desk
yet
again
and
they
offered
to
try
another
room
or
have
house
cleaning
come
up.
How
many
times
will
we
have
to
move
with
3
children
to
get
a
clean
and
acceptable
room?
How
about
move
us
to
a
different
building
that’s
actually
renovated
and
clean.
Even
after
house
cleaning
came
it’s
still
dirty,
this
is
not
ok!
We’re
here
for
a
week
and
I
already
want
to
leave
and
it’s
only
day
one.
When
we
got
back
from
a
swim
and
entered
the
room
the
lights
didn’t
turn
on
when
flipping
the
switch.
I
had
to
search
for
the
lamps
in
the
dark.
This
is
absolutely
absurd!!!
I’d
think
twice
about
coming
here,
and
stay
far
away
from
the
Tapas
tower!
I’ve
been
a
fan
of
Hilton
and
have
stayed
at
many…
not
anymore
and
certainly
not
here!
Don’t
waste
your
money!!!