O'Reilly Auto Parts image

O'Reilly Auto Parts

Auto parts store Car repair Car battery store Motorcycle parts store Truck accessories store Car stereo store Auto body parts supplier Trailer supply store

😠 The guy working there was not helpful at all. I really didn’t know about car and asked him if he could teach me to how to change light ball. but he said he can’t. Even asked him if there is any place I can take my car to get change. But he just told me he doesn’t know. Never go back there. People often mention helpful, battery, service, batteries, part, asked,


Address

4561 Salt Lake Blvd Ste A, Honolulu, HI 96818, United States

Website

locations.oreillyauto.com

Contact

+1 808-485-0414

Rating on Google Maps

4.30 (164 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: helpful (7) battery (7) service (7) batteries (7) part (7) asked (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lisa M. 2 years ago on Google
    The guy working there was not helpful at all. I really didn’t know about car and asked him if he could teach me to how to change light ball. but he said he can’t. Even asked him if there is any place I can take my car to get change. But he just told me he doesn’t know. Never go back there.
    2 people found this review helpful 👍

  • 1/5 Phyllis M. 2 years ago on Google
    I am ver disappointed and upset. I wanted to buy 3 items. Salesman was helping a customer when he was done he helped person who came in after me I heard person tell salesman that the lady was next. But he just continue helping him. When salesman had to check battery on ground he passed me so I asked him if he could ring up my item he said someone will help me that they were understaffed when another salesman came in helping customer that came before me. He said he will be right with me. So upset that I walked out and went to Auto Zone instead they had great service.
    1 person found this review helpful 👍

  • 5/5 Demoliz Z. 2 years ago on Google
    Came in to get car battery changed and Jonathan helped me out. Very quick and very professional. He passed along useful car maintence tips as well. Everyone I know at Hickam AFB recommends this auto shop and now I see why. Will be coming here for future auto repairs.
    1 person found this review helpful 👍

  • 1/5 Andres C. 2 years ago on Google
    Will not honor the 3-Year warranty. I purchased in October 2021. The batteries did not hold charge. The store clerk tested them on arrival and said the batteries were good, but it would take a couple hours to charge them. The clerk called me a few hours later saying the batteries were bad and the store would give me a $10 gift card. I asked for the manager to call me. The manager called though she seemed irate about having to talk to me. She stated the batteries were of no value to her, thus she could not honor the warranty for replacement or refund. Additionally, she blamed her clerk for misunderstanding the warranty policy. I offered to pick the batteries up. She questioned why I wanted to pick up bad batteries. I asked if the batteries still belonged to me. She confirmed.
    1 person found this review helpful 👍

  • 1/5 corine p. 1 year ago on Google
    Closed doors early before posted hours; employees still inside but doors already locked. The other stores stay open until the posted time. Hours need to change if they're going to close earlier than the listed hours. I had rushed over due to an emergency failure of a car part and made it with some time before closing and couldn't get in. I wouldn't have bothered if I knew they close before their hours

  • 5/5 Shawn C. 9 months ago on Google
    Typical auto parts store. I have gone there on two separate occasions. I found the staff to be helpful and polite.

  • 5/5 Shawna Y. 9 months ago on Google
    Had to take my battery that was under warranty back to have them test it. They found that it was only putting out 1.25 volts out of 12, which is pretty much dead. They exchanged the bad one for a new one and even carried it to my car for me.

  • 5/5 Benita A. 4 months ago on Google
    Shout out to employee.. JONATHAN. I'm so pleased by his accomodation and the service he provide is above and beyond. He is my angel today, helping me for all I need in battery info and change. Making my car run smoothly again. Kudos to job so well done. O'Reilly Salt Lake Blv, yo! the best!!

  • 5/5 MALI 1 year ago on Google
    Great service! Thank you Cerveza for your help!

  • 5/5 Vadim I. 1 year ago on Google
    Outstanding customer service, knowledgeable staff, and usually fair prices. Remember to ask for a military discount.

  • 5/5 Rylan O. 1 year ago on Google
    The crew was very helpful and knowledgeable of the he part I was looking for.. made sure everything was all good..

  • 5/5 PaKa 2 years ago on Google
    I have zero complaints. I ordered online and it was ready for pickup before i even made it there. The worker who helped me was quick and helpful. And their prices were cheaper by $1 than *Autozone Zero complaints

  • 5/5 islanders02 1 year ago on Google
    My very first day on the island and I had to pick up my car from Sand Island, just to find out my car battery is low. I had barely made it to this location, before my car killed out again on me. With no family and none of my tools on hand, I stopped here for some help. The guys here had such a great attitude and knowledge about what they do here and the service was awesome. They took out my battery(from the trunk with barely any space) and replaced it with a new one with no problems. They had honestly and positively turned my day around. Thank you guys for the great service. Stay blessed.

  • 5/5 Steven 2 years ago on Google
    Always have what I need and the staff is friendly and helpful.

  • 5/5 maxwell w. 2 years ago on Google
    Super friendly and knowledgeable staff. Very clean facilities.

  • 4/5 aron n. 2 years ago on Google
    They usually have what you need with overall better attitude than the other "zone".

  • 5/5 Joyce W. 2 years ago on Google
    First time at o’Reilly to get a part to secure my battery. Javier and a Caucasian coworker (sorry didn’t get his name) were amazing. I am a senior woman and Javier went out of his way to go to my car to see what I needed. Not only did he help me get the part I needed but was willing to put the part on for me. Since he had a call waiting his co-worker took over with no hesitation and put the part on instead. I can’t explain how appreciative I am and was able to go back and get my safety check. I will be back to oreilly -Salt Lake Blvd, Honolulu if I ever need another auto part. Good job guys on winning me over and getting a loyal customer. 👍👏

  • 5/5 walter y. 2 years ago on Google
    Thus location is close to the stadium by sack and save, there is a lot of parking easy in easy out. The employees in O'Reilly was really helpful the person who help me was a female I did not get a name but she was really knowledgeable and helpful in getting me the correct light bulb for my vehicle. Really professional.

  • 4/5 Mila L. 2 years ago on Google
    Love the service. The Shop I went to was A bit overpriced. I asked if they could fix my windows because the motors were broken. One side whirred, the other completely fried. They said it would be about $900.00. I went to O'reily's and got the parts. $200. I fixed it myself. Saved myself $700 with some Youtube videos.


Call +1 808-485-0414 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Language assistance

Trends



Last updated:

Similar Auto parts stores nearby

Last updated:
()