IL Gelato Hawaii image

IL Gelato Hawaii

Restaurant Cafe Ice cream shop Coffee store Gluten free restaurant Creperie

Dessert hub crafting gelato in traditional Italian & Hawaiian flavors, plus paninis & waffles. People often mention gelato, chocolate, friendly,


Address

501 Sumner St, Honolulu, HI 96817

Website

ilgelato-hawaii.com

Contact

(808) 536-6971

Rating on Google Maps

4.40 (40 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 4 PM
  • Friday: (Good Friday), 8 AM to 4 PM, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 4 PM
  • Tuesday: 8 AM to 4 PM
  • Wednesday: 8 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: gelato (17) chocolate (9) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alyssa W. 6 months ago on Google
    The gelato was very good but when I ordered from them at the Italian Festival the cashier said they only had a few flavors and one of them was hazelnut. I didn’t see hazelnut on the menu, I only saw Gianduia which means chocolate hazelnut (I know because I work at a store that also sells gelato) and he said “That’s not one of the flavors that I said” with intense attitude. So I told him “Oh I’m sorry, Gianduia means chocolate hazelnut” but he walked away without saying anything. Then, after I ordered he angrily put my cup on the counter….I’m not sure if he was from this store but he was a tall caucasian male and despite it being a pleasant hazelnut gelato this interaction honestly ruined my night :/
    2 people found this review helpful 👍

  • 5/5 James B. 1 year ago on Google
    Slightly pricey, but it was really tasty and they gave a free waffle cone chip which was a nice touch.
    2 people found this review helpful 👍

  • 5/5 Nick R. 1 year ago on Google
    Very friendly service. If you like coffee, the affogato (espresso with gelato) was great, and the affogato supremo (another scoop plus whipping cream) even better. The gelato was delicious.
    1 person found this review helpful 👍

  • 1/5 Emilia K. 3 years ago on Google
    I continually see these workers not wearing their masks while they serve customers. COVID 19 cases are on the rise again and I do not want to order from this place again with these health violations happening regularly.
    1 person found this review helpful 👍

  • 5/5 James C. 6 years ago on Google
    So rich and creamy. But it's more of a warehouse than a storefront. So don't expect it to look like a ice cream shop. They still serve customers here but it seems more like a place where you buy tubs. The staff was also very friendly and helpful.
    1 person found this review helpful 👍

  • 5/5 Camilo M. 1 year ago on Google
    Excellent customer service and delicious gelatos!
    1 person found this review helpful 👍

  • 5/5 Courtney C. 7 years ago on Google
    After visiting both their retail locations (Haleiwa and Kahala Mall), I thought I would take a visit to where the magic happens! Depending on the day and if they are crazy busy or not, they will show you how and where the gelato is made. So interesting and tastes amazing straight out of the machine! They offer scoops, and quarts. I always manage to buy half a dozen quarts when I come here cause I can't decide what flavors to get. Oops. The employees are so friendly and went out of their way to make my visit and enjoyable one. Thank you!
    1 person found this review helpful 👍

  • 5/5 Films by M. 6 years ago on Google
    I've been going to IL Gelato Hawaii for nearly 10 years and every time I go I'm still impressed with the quality of the gelato and anything else I order. My favorite menu item is undoubtedly the milkshake. You get to pick any flavor of gelato or sorbetto that is available, either 3 scoops for a 16oz milkshake or 4 scoops for a 20oz milkshake. I love getting a green tea and dark chocolate 20oz milkshake. Aside from gelato they also sell a selection of crepes, paninis, waffles, acaí bowls, and pastries. Wether you are visiting Oahu from another country or if you live on Oahu, I highly recommend visiting IL Gelato Hawaii Kahala.
    1 person found this review helpful 👍

  • 5/5 Ellery G. 7 years ago on Google
    You can special order gelato or ice cream from them. You can get them in the 5 liter tub or quart sizes. Last time I went their a few weeks ago, we got a 5 liter tub of dark chocolate ice cream, and a quart each of peanut butter chocolate chip, green tea and chocolate Oreo. Need I say more. I love be this place. People there are friendly. Service is great. I'm getting Stracciatella, more peanut butter chocolate chip. Owners a world class gelato master. So many flavors you can order or choose from.

  • 5/5 Jason B. 1 year ago on Google
    Always great! Best and most friendliest place on the island!

  • 3/5 GREGORY 1 year ago on Google
    Staff was very friendly and quick. Flavors of gelato were pretty good but I have had better.

  • 5/5 Aaron T. 7 years ago on Google
    I didn't know it was the main factory that prepares for the Kahala Mall gelato place and what not. The staff were really cool. There is a small selection to choose from and there are a couple tables outside. and I mean 2 tables. :-) It is the main factory. Stop by and peek in.

  • 5/5 J M. 2 years ago on Google
    Legit gelato. You will not find better.

  • 5/5 Slava S. 7 years ago on Google
    One of the reasons I like going to Kahala Mall is this place. Delicious treats with a friendly service. It is a locally owned business.

  • 5/5 Taylor D. 4 years ago on Google
    perfect in my sense for the price. it wasnt cold to the teeth but not warmth to straight melting. perfect to a hot day.

  • 4/5 Heru Modern Monk A. 3 years ago on Google
    Mint chocolate chip hands down on point!

  • 5/5 Tu S. 4 years ago on Google
    🤤 this place is great! I got the strawberry chocolate chip and tahitian vanilla (recommended by the guy who works there) 👍🏽 delicious and creamy.

  • 1/5 Lacee S. 3 years ago on Google
    I have been to this gelato place twice and when I went the third time, I had to wait long to get my gelato. When I ordered my gelato I wanted a waffle cone, but their waffle machine was broken and i was very disappointed because they should have told me it was broken before i waited in line!


Call (808) 536-6971 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ In-store shopping

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