VCA University Animal Hospital image

VCA University Animal Hospital

Veterinarian Animal hospital Pet groomer Emergency veterinarian service Pet boarding service

😠 Recently adopted a puppy from the Humane Society and was told to follow up with VCA two weeks after for additional vaccines. Cool, made an appointment online easy peasy, and waited for the day to arrive. However, a few hours before our scheduled appointment with VCA, I received a call from their off... People often mention staff, care,


Address

2728 Woodlawn Dr, Honolulu, HI 96822, United States

Website

vcahospitals.com

Contact

+1 808-988-2111

Rating on Google Maps

4.60 (63 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 7 pm
  • Monday: (Martin Luther King Jr
  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 7 pm
  • Saturday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: staff (8) care (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Wendy A. 6 years ago on Google
    I have only been going to VCA a short time. I had my first visit and was given great attention and my animal was well cared for. On my next visit, I was taking in my pet I lost to sudden illness for cremation. Though the circumstance was unpleasant, the care I received from the staff was amazing. I called when I was on my way and they had a room already set up when I arrived. They treated me with compassion and sympathy and my vet even sent a personalized sympathy card with specifics about my pet that she remembered from his first visit. Highly recommend the staff and hospital for all types of visits.
    2 people found this review helpful 👍

  • 1/5 Amy M. 1 year ago on Google
    Recently adopted a puppy from the Humane Society and was told to follow up with VCA two weeks after for additional vaccines. Cool, made an appointment online easy peasy, and waited for the day to arrive. However, a few hours before our scheduled appointment with VCA, I received a call from their office that they do not follow Humane Society's recommended vaccine schedule and would not vaccinate my puppy as requested. Super disappointing and frustrating to hear this, particularly as when I pressed them as to why they don't follow the Humane Society's recommendation, they doubled-back saying that if they followed the Humane Society's schedule then my puppy would have to come in every 2 weeks for a vaccine instead of every 4 weeks. Okay, so what? If it's my prerogative to vaccinate my dog every 2 weeks, then so be it. If it's not medically life threatening, then why don't you just do it?! As you can see from this exchange, the staff and vet (Dr. Kimura) are rude and patronizing, and do not see themselves as partners in your dog's care. It's not comforting to put my dog's life in the hands of someone who acts inconvenienced from doing their job. We cancelled our appointment and do not recommend them for your pet's care.
    2 people found this review helpful 👍

  • 5/5 Kryssy S. 3 years ago on Google
    They are the best! After going through several different veterinarian services on oahu, these guys are the BEST. Great prices, awesome insurance plans (I would highly recommend getting on their plan!), and they actually CARE about your pets, they don't see them as money bags like other places.
    1 person found this review helpful 👍

  • 3/5 D M. 2 years ago on Google
    The vet here is very nice and i like the care that they gave my dog the couple of times i went here. The only down fall is that they are always busy and have to find out where they can squeeze you in for an appointment.
    1 person found this review helpful 👍

  • 5/5 Kira F. 2 years ago on Google
    VCA University was amazing! I had a negative experience with VCA in California, and was nervous to try another. But right off the bat the staff was extremely friendly, informative, punctual, and kind. They give new patients a reduced price exam ($25) and gave me and my kitties some free items, such as a small scratched and a litter scoop. A very warm welcome after just moving to the island :)

  • 5/5 Jessica B. 5 years ago on Google
    The doctors here are great. We are on their Care Club, which is a great service for our middle aged dog. Dr. Lauren is so nice and caring and I can tell she loves animals so much!

  • 5/5 Liselotte S. 3 years ago on Google
    Very friendly staff. Prices are were they should be. Lots of great freebies for new patients

  • 5/5 Samantha R. 3 years ago on Google
    I’ve taken my rescue dog here twice and both visits have been great. The doctor listened to all of my concerns and thoroughly explained my options. Will definitely keep going here!

  • 5/5 Zipsy P. 3 years ago on Google
    We have an exotic pet bunny. Everyone was so kind and thoughtful with Bijou. Very informative and made me feel safe with Bunny's 1st visit. Mahalo😊

  • 5/5 Bob from A. 7 years ago on Google
    Positive: I've been to four different vets and this one by far was the best. Highly recommend this place. Dr. Tom is the best. Same day appointments, knowledgeable, excellent patient care, affordable, good parking Negatives: the only negative is they are not a big hospital so they can run specialty test but I highly recommend this place to start with if your pet is sick

  • 5/5 Mary R. 1 year ago on Google
    Dr. Casuga takes excellent care of my kitten Noodles. He helped guide me through several health issues she was having and answered all of my questions (I’m a first time cat owner). I’m so grateful to the staff here and am so glad to have VCA University.

  • 5/5 Rebekah A. 2 months ago on Google New
    We adopted two cats from the Humane Society and took them here to be checked. The staff have all been incredible, Dr. Lee is our favorite. They really seem to care about the well-being of our new additions. It has been easy to get the help we need pretty quickly.

  • 5/5 Tasha C. 3 months ago on Google New
    The staff are all so wonderful! We just moved here and took the first appointment they had. Only a few days out. And they have evening appointments too! Ryan Casuga was the DVM we saw and he was amazing! Will be our Vet until we move again in 3 yrs.


Call +1 808-988-2111 Open on Google Maps

Trends



Last updated:

Similar Veterinarians nearby

Vetco Total Care Animal Hospital image
1
Vetco Total Care Animal Hospital
Veterinarian
👍👍 They gave my cat proper treatment and were very kind. It's great that it's open on weekends as well. The explanation about it was also easy to understand. Medical terminology is difficult, but they explained it well. I'm glad I chose this hospital and I'm grateful.
4.50 (60 reviews)
Last updated:
()