Koolau Pets Plants & Ponds image

Koolau Pets Plants & Ponds

Pet store

Mall pet store offering animals such as dogs & fish plus supplies, including leashes, food & tanks. People often mention animals, store, puppies,


Address

46-056 Kamehameha Hwy, Kaneohe, HI 96744, United States

Website

koolaupets.com

Contact

+1 808-235-6477

Rating on Google Maps

4.10 (296 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 9 pm
  • Sunday: 10 am to 6 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: animals (13) store (8) puppies (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amelia A. 4 years ago on Google
    I wish I could give them a big fat ZERO stars. They do not treat their animals well. The know NOTHING about the animals they sell, meaning until you buy them, these animals are living horrible, unhappy lives. Unhappy animals means unhealthy; unhealthy means they'll either die in the store or have health problems when you adopt them. THIS PLACE SHOULDN'T BE OPERATIONAL. ADOPT, DONT SHOP. The more you buy from pet stores, the more they will treat animals this way. PLEASE don't support storing animals like this. again pls, ADOPT, DONT SHOP.
    7 people found this review helpful 👍

  • 2/5 pocheaj 5 years ago on Google
    I recently went here. 2.8 stars rating I haven't seen before I came here. Disappointing reading the ratings. The puppies looked tired and unhappy. ZI have seen a lack of staff here and read the reviews. Turns out the puppies have worms. I can't recommend going here to buy pets. If you go here, only observe the pets. The pets here look unhappy and mainly the puppies.
    7 people found this review helpful 👍

  • 5/5 Annabelle B. 2 years ago on Google
    I cannot even begin to explain how awesome this place is! It's a real old school pet store like I haven't seen in decades. They have the BEST animal selection! They actually have pure breeds of dogs in there all the time. I almost died the last time I went there because they had 5 Frenchie puppies for sale. Do you know how hard those are to find here!? They have the cutest bunnies on earth, turtles, birds, fish in the back. The staff is really awesome. They don't judge me when I'm squealing at the top of my lungs because something is so cute; I start doing it and don't even realize it until I'm like, supersonic loud... lol! It's really difficult not to because every time you turn around, you see some new animal that adorable!
    4 people found this review helpful 👍

  • 1/5 Lynne H. 2 years ago on Google
    Walking by this pet store was upsetting. It’s filled with hordes of animals in different restricted containers being gawked at and prodded by people passing through the mall. Front and center I found several puppies in glass-walled containers laying down glumly in piles of shredded newspaper. They should not be there, waiting to be exchanged for some money in the owner’s pocket. Where did these dogs come from? We can do better than selling dogs like some playground equipment. Next to it is a disquieting black hole of rubber filled with koi. Assorted other animals too large for their cages are scattered about amongst the rest of the clutter. I want to know where this store sources their “products”—these animals—and would be interested in the business practices of those places as well. Place was unacceptable and should go.
    3 people found this review helpful 👍

  • 3/5 Roy L. 1 year ago on Google
    Store is super cluttered of people just coming in to look at the animals. The store itself is put together okay. The puppies are advertised at bought/rescued locally. Although they are super over priced on certain breeds/mixed breeds.
    1 person found this review helpful 👍

  • 5/5 Noah S. 4 years ago on Google
    I love the variety of Pets and how spacious it is. They have rabbits, turtles, puppies, and so much more. Their variety of fish is beautiful. I have bought two beautiful huge Male Fantails from Ko’olau Pets!!!👍👍👍
    1 person found this review helpful 👍

  • 1/5 Dale L. 1 year ago on Google
    Believe nothing of what this store tells you about a puppy breed. They told me I bought a “Jack Russel/Corgi mix” and “Jack Russel Chihuahua mix”. I got Embark DNA test and they were really a “Chihuahua/Pitt bull/rat terrier/basenji.” And the other dog a “Chihuahua/Pitt bull”. So ZERO percent Jack Russel! Don’t do business with these liars and find a reputable breeder.

  • 4/5 Li O. 1 year ago on Google
    Lovely place, super helpful employees and in our case we need assistance to learn how to take care of our pet and they did it.

  • 5/5 Heidy L. 2 years ago on Google
    Me and my husband love this place! They keep their fish healthy. The prices for fish are decent. They have every intermediate tool you could need. We love walking into this store every weekend and never get tired of what they have. We bought our puppy about 7 months ago and we love him so much. They were the best from the moment we asked to see him to the moment we walked out with our new son. We could tell that they really take care of their animals. Puppy was healthy. He was staying in good conditions. He was already pee pad trained! We will forever love this place!

  • 5/5 Henry L. 2 years ago on Google
    Pets are a little overpriced with a lack of paperwork, but the store is always clean and well lit. Workers are friendly and willing to help out. Always something new everywhere. Great place to check out.

  • 1/5 SteelformRarity 1 year ago on Google
    Animals are mistreated, kept in too small of a cage without proper care. Too many bunnies in one cage, and only one bunny all by itself in another. They don't care about their animals, only about making a profit.

  • 5/5 Benny the A. 1 year ago on Google
    Went to buy puppy supplies. Victoria very knowledgeable and very courteous.

  • 3/5 Lala S. 4 years ago on Google
    Always stop by to see new pets for sale. Today we saw a little piggie for sale. Seeing the little animals always puts a smile on my face.


Call +1 808-235-6477 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Health & safety
    • ✓️ Safety dividers at checkout
    • ✓️ Staff required to disinfect surfaces between visits
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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