1/5 Ernestine A. 2 years ago on Google
On
February
19,
2022,
after
celebrating
my
baby
boys
birthday
at
approximately
7:20-7:25pm
I
entered
this
little
Caesars
and
stood
there
unattended
while
the
manager
on
duty
that
night
(mia)fratenized
with
an
ex
employee
about
where
she
would
be
attending
school,
and
about
how
she
had
to
straighten
out
several
customers
who
were
complaining
about
there
orders,,
5minutes
later
a
young
black
employee
came
out
and
asked
me
if
anyone
had
took
my
order.
At
this
time
Mia
showed
no
concern
and
continued
fratenizing.
My
order
was
taken
at
approximately
7:30
and
I
did
not
leave
that
establishment
with
until
8:20
without
my
complete
order.
Mia
was
very
disrespectful
,
and
unprofessional
.
While
I
sat
there
and
respectfully
and
patiently
waited
for
my
3
pizzas
I
observed
multiple
customers
come
in
with
intentions
on
getting
refunds
for
their
wrong
orders
being
admitantly
told
that
she
could
not
refund
them
their
money
but
they
can
have
something
of
equal
order.
She
was
very
deceitful
and
conniving
in
convincing
the
customers
of
this.
After
I
watched
multiple
customers
walk
in
pickup,
or
order
their
pizza
being
served
and
waited
on
vigorously
by
the
young
black
employee
who
initially
took
my
order
.
Mia
did
nothing
but
show,
annoyance
and
irritation
towards
her
night
of
overwhelming
orders
and
order
errors.
After
40
minutes
of
waiting
I
received
only
2
of
the
3
pizzas
.
At
this
time
Mia
insisted
that
she
put
the
money
back
on
my
card
after
I
questioned
the
whereabouts
of
my
last
pizza.
First
of
all
I
used
my
card
for
the
1st
2
pizzas
and
after
waiting
for
25
minutes
I
then
placed
an
order
for
an
plain
pineapple
pizza
which
I
paid
the
young
female
employee
with
2
five
dollar
bills
.
My
change
was
$2:44
cents.
after
i
respectfully
mentioned
this
to
Mia
she
was
adamant
that
SHE
put
the
complete
amount
on
my
card.
At
this
time
I
stated
that
since
she
was
being
so
sarcastic,
cold
and
unconcerned
that
she
call
the
authorities
so
that
I
can
get
a
better
resolve
from
her
or
a
refund..
At
this
time
Mia
put
1
$5
bill
in
my
hand
as
she
used
that
same
hand
to
put
24
cents
onto
the
bill
that
was
already
laying
in
my
hand
like
a
waterfall
causing
the
change
to
intentionally
roll
out
of
my
already
opened
hand.
As
I
calmly
and
respectfully
addressed
her
inappropriate
behavior
,
Mia
began
to
decitfully
contour
a
smile
and
say
that
it
was
an
accident
and
for
me
to
leave
their
store
because
I
was
getting
on
her
nerves,
that's
when
the
young
black
employee,
who
initially
took
my
order
reach
in
her
own
pocket
and
gave
me
2,
$1bills,
which
put
me
close
to
my
correct
change
minus
20cents
.
I
thanked
her
and
told
her
that
I
knew
that
she
knew
the
truth
but
couldn't
go
against
the
grain
and
say
anything
to
her
manager
who
was
already
obviously,
evidently,
wrong
and
disrespectful
.
At
this
time
I
thanked
this
young
employee
for
doing
the
right
thing
and
I
encouraged
her
to
always
listen
to
her
own
conscious
when
it
tells
her
to
do
right.
Upon
leaving
the
establishment
I
respectfully
told
Mia
how
disappointed
I
was
with
her
that
she
could
treat
me
like
that
after
I
waited
so
long,
respectfully
and
patiently.
I
also
stated
to
her
that
after
being
treated
with
so
much
unprofessionalism
,
attitude
and
disrespect,
that
I
would
not
be
returning
to
that
establishment
and
that
I
would
be
writing
a
review
.
At
this
time
manager
Mia
and
the
Caucasian
lady
who
was
running
the
drive
thru
began
to
hysterically
laugh.
I
wrestled
against
myself
all
week
for
not
filing
a
formal
complaint
against
manager
Mia,
and
am
so
appreciative
of
being
able
to
do
so
now.
I've
been
in
the
food
service
industry
for
over
20yrs
and
have
never
been
faced
with
such
disrespected
by
an
employee.
I
hope
after
posting
this
review
that
manager
Mia
is
appropriately
reprimanded
and
held
accountable
for
her
egregious
actions.
No
respectful
paying
customer
should
be
treated
so
badly,
especially
when
they
hold
on
to
their
integrity
and
respect
while
being
shamefully
disrespected,
and
in
this
case
while
manager
Mia
was
already
in
the
wrong.
