1/5 Garanique S. 11 months ago on Google
I
only
gave
this
place
a
one-star
because
that’s
the
lowest
I
can
rate
this
place.
Please
be
careful
going
here;
the
owner
is
extremely
rude
and
aggressive.
I
visited
this
location
on
6/24/2023
and
paid
the
$12
for
my
party
of
4
to
enter.
Upon
entry,
my
party
and
I
went
to
the
back
to
pick
up
our
skates;
however,
they
required
us
to
leave
our
right
shoes
at
the
skate
desk.
We
are
not
from
Baton
Rouge,
and
this
was
our
first
time
visiting
this
location.
No
notice
was
provided
to
the
public
in
the
front
prior
to
the
transaction
that
we
would
be
required
to
leave
our
shoes
at
the
skate
desk.
If
there
had
been
a
sign
notifying
customers
in
the
front,
I
would
have
ONLY
paid
for
admission
and
not
to
skate.
I
went
to
the
front
desk
asking
if
I
could
receive
a
refund
for
my
skates
as
I
would
not
be
skating
because
I
was
uncomfortable
with
leaving
my
shoes.
However,
the
owner
said
no;
a
sign
was
posted
out
front,
which
was
false.
There
was
no
sign
notifying
the
customers
prior
to
entry
that
they
would
be
required
to
leave
their
shoes
with
them.
After
explaining
that
there
was
no
prior
knowledge,
the
owner
said
you
could
leave
I’m
refusing
service.
How
can
you
refuse
service
when
the
transaction
was
already
made
without
providing
the
refund
since
I’m
not
receiving
the
service?
If
service
is
being
refused,
then
a
refund
is
provided
since
I
didn’t
utilize
the
service.
It
seemed
as
if
I
couldn’t
ask
questions
or
that
the
owner
was
upset
that
a
black
woman
was
challenging
her
about
notifying
the
public
about
the
skates
prior
to
the
transaction.
I
had
only
been
there
for
10
minutes.
I
stated
that
I
would
leave
once
my
party
received
our
refund
since
we
had
only
been
there
for
5-10
minutes,
and
we
had
paid
for
3
hours.
The
owner
refused.
I
called
the
non-emergency
number
to
assist
with
obtaining
the
refund.
It
was
told
to
the
officers
that
my
party
was
allowed
back
in,
but
I
wasn’t.
However,
when
my
party
attempted
to
go
back
into
the
location
to
request
a
refund,
the
security
guards
stopped
them
and
banned
them
based
on
association
(the
manager
was
not
allowing
them
back
into
the
facility,
which
seemed
racially
motivated).
The
officers
had
to
intervene
so
that
a
member
of
my
party
could
enter
the
location
to
request
a
refund.
Everyone
else
in
my
party
was
refunded
except
me.
However,
I
went
through
other
methods
and
received
the
FULL
REFUND
for
my
ticket
that
the
owner
didn’t
want
to
refund.
I
paid
for
a
service
that
was
not
provided.
Irrespective
to
the
manger
attempt
to
be
spiteful,
I
still
was
able
to
RECOVER
MY
FULL
REFUND.
INSTEAD
OF
THEM
LOOSING
$4
now
they
had
to
refund
the
entire
amount.
I
would
upload
the
videos;
however,
I
am
only
allowed
to
upload
photos
on
the
review
page.
Please
be
careful
when
going
to
this
place.
The
owner
does
not
have
business
etiquette
and
is
very
rude
and
aggressive.
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