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Frequently mentioned in reviews: room (21) stay (16) hotel (15) stains (11) dirty (11) night (10) asked (10) give (8) rude (8) lady (8)
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  • 1/5 Kim Q. 2 years ago on Google
    If I can give a zero star I would. Manager or front desk women, very rude. By the way future people who are looking to stay for a night or two, bring your own pillows/comforters/toilet paper. Bed sheets have period stains. Came downstairs to ask for more sheets, lady stated you're only here for the night, we have none. She also proceeded to say, she didn't have to give me the room I was in, but she did. I'm like, women I paid for it prior to arriving. My partner is ex military and in his years of travel, even to 3rd world countries, he said this was the worst place he had to stay in. I regret booking this place last minute and not reviewing the place. I highly recommend anywhere else but here. Come here if you're fine with germs and only want a bed.
    7 people found this review helpful 👍

  • 1/5 Melanie K. 2 years ago on Google
    0/5 stars for me. First, this hotel is a SCAM. We recently came to Nashville and last minute had an issue with our Airbnb. We were left to find a hotel last minute, which leaves the picking slim on a busy weekend for the city. We booked a standard double queen room. When we got there to check in, they asked us how many people were staying - it was four. They told us the reservation was only for 3 guests and 4 people would be an extra $60 cash charge. We tried to dispute this and they said $60 cash for 4 people. We asked if we could put it on our card, they said no cash only. We asked for a receipt and the guy took a blank piece of paper and wrote $60 cash on it and handed that to us. After talking to other guests, they said the same thing happened to them except they charged them more than $60. They only gave us one room key. We asked for a second one and they said it would be $2 extra for the key, but would be returned to us on checkout. We passed as we did not believe them. The room was definitely not the best. Stains on the comforter, tears in the curtains and dirty towels. There is only one roll of toilet paper in the bathroom. We overheard another guest say they charged for additional toilet paper rolls. Absolutely a scam. Do not stay here even if you have to. I would have rather stayed in my car.
    5 people found this review helpful 👍

  • 1/5 Austin G. 2 years ago on Google
    DO NOT STAY HERE! Room was NOT by any means satisfactory. Blood stains and bodily fluid stains all over the bed comforter and supposedly clean towels. Did not even have any wash cloths in the room at all. Chair and ottoman covered in black stains. None smoking room smelled like smoke. Walls covered in stains and skinned marks. I requested to view the room and the lady acted like she could not speak English. Very rude people and would not give a refund at all. There were only 3 cars in the entire parking lot when I arrived. This hotel is a public health and safety hazard!
    2 people found this review helpful 👍

  • 1/5 Ki M. 2 years ago on Google
    PLEASE DO NOT BOOK WITH THIS HOTEL.Checked in and out the same morning. The room was smoggy and there were spiders in every corner. Even worse in the bathroom. Went to set our things down and a roach crawled onto the pillow. Went to complain to the office and to my surprise there are no refunds.This was the worse experience I've ever had in Nashville!! Will be uploading pics!!! This is unacceptable no matter the price!! I WILL BE LOOKING INTO GETTING A REFUND!!
    2 people found this review helpful 👍

  • 1/5 Juan C. 2 years ago on Google
    DO NOT STAY. I’d give -5 stars if I could. I wish I had just slept in my car in a Walmart parking lot. The reviews on this hotel are all spot on accurate it’s horrible I wish this place could get shut down it’s a health risk how dirty everything is. Blood stains all over pillows and sheets I asked for replacements and the rude lady from the front office told me to go to Walmart and buy some if wanted. I wouldn’t stay here even if it was free. Do yourself a favor and stay somewhere else or sleep in your car at a Walmart close by.
    1 person found this review helpful 👍

  • 1/5 Uncreative G. 1 year ago on Google
    Unfortunately there is not an option to review this as 0 stars. It is deserving of such. Albeit a place to stay, that’s just what it is, nothing more. The quality of the rooms in the key areas of cleanliness and infrastructure is poor, stains pretty much on every surface. Moderate defuncts in the ceiling paint and walls. Definitely not an image of quality. There was indeed a foul odor akin to cigarettes perhaps with a bit of mold mixed in, wasn’t pleasant. The staff don’t seem to be too friendly, not a requirement in my opinion but, at the least better to not be rude, which is what was presented during most of my interactions with the staff. In the end, I would say it was on par of a 1 to 2 star hotel, except the pricing which really makes the biggest issue for me. I would have been fine staying with all things listed above if the price deemed it worthwhile, which I assure you it did not. Again, If you need a fast option when you can find anything else at all, stay here. However if you are able to plan ahead or find something else I would recommend avoiding this establishment, especially for the fact that you could probably get a much better quality of stay for the price or at least get the same quality stay for a lower price.
    1 person found this review helpful 👍

  • 1/5 Lisa M. 2 years ago on Google
    Bugs crawling on the wall and in the fridge. Stuff splattered all over the walls. Shower had long black hairs in it and I have blonde hair my husband has short gray hair. Towels look like they had been used and folded and put in place. No hot water in the sink. Fridge was nasty and they was gonna clean it with dirty towels looked like had been used on the floor. I would give 0 stars if I could. Do yourself a favor don't stay her. The pictures on line are lies it does not look anything like them.
    1 person found this review helpful 👍

  • 1/5 J N. 2 years ago on Google
    Our room was filthy. Roaches so bad we slept with bathroom light on. Two mice were out in the room behind the TV stand. Phone did not work. Towels were torn and oil stained. No one asked for our dirty towels and woman actually said not to ask for them back until tomorrow. Like 2 towels were assigned to us. No washcloth. No soap shampoo or trash bags. We asked for 2 days and still no trash bags.Only one roll of toilet paper provided. We asked for clean sheets and blanket and were told to wash ourselves on our own dime. I plan on sending a health dpt violation as well as a complaint to Better Business Bureau.
    1 person found this review helpful 👍

  • 1/5 Katelyn M. 2 years ago on Google
    Absolutely horrible. DO NOT make the same mistake I did and clearly everyone in these reviews. It’s not even the same hotel listed in the pictures. Stains and bugs everywhere and not professional at all. Walked in the room and immediately walked out. Asked for a receipt so I can try to get refund and was told that I do not deserve a receipt and it’s their property not mine. Called to get the lady’s name upfront and was told”idk what’s your name” and she hung up. I can’t believe this hotel is still open. The lady at the front desk wasn’t even wearing shoes. Please do not go here.
    1 person found this review helpful 👍

  • 1/5 karl w. 2 years ago on Google
    "Rude room service No front desk all time DIRTY ROOMS Look at the pics I attached" "Mattress lumpy pillows very bad curtains all dusty including furniture !" "Items we're missing such as toilet paper,soap,shampoo, lotion, coffee setup." Blood on the walls and they got spiders and roaches carpet look like it never been shampooed tables broken bathroom sink cracked toilet broke it Rome smelled and the lady at the front desk name Mary rude nasty attitude she’s the manager she’s the staff and the housekeeping Do not book and she will not give you a refund back and I stay one night and check out the next night she got $198 but that’s OK she got a lawsuit coming

  • 1/5 Hamza&sabrina L. 1 year ago on Google
    DO NOT STAY AT THIS HOTEL. Rooms smells like bleach, there are BED BUGS. Pillows got stains. The lady at the front desk is very rude and dirty. It’s better of to save your money and sleep in your car. We couldn’t even stay the night we left in the middle of the night….THEY NEED TO SHUT DOWN ASAP!!!!!!!!!!

  • 1/5 JAMES T. 1 year ago on Google
    There were no bugs in my room. No foul odors. The tenants are lacking in every way. The lobby is not open to the public. The grounds are lacking in ascetic. The WiFi is Easily accessible no real security to the WiFi. Slow WIFI cuts off at Odd times of the day. The ethernet plugs need a little TLC. The neighborhood is not to be wondered around in at night unless your legally armed or know Hand to Hand combat. This place I wouldn't have stayed in if my company had not have waited until the last minute to make reservations. Literally wait until 5 hours After I tell them I am ready Get my This loosely referred to as a "motel". If you intend on sleep on not in the bed. Bring a Sleeping bag or Better yet Bring a Popup tent. You will literally be better off sleeping in a Tent in the room.

  • 1/5 Elisha M. 1 year ago on Google
    It doesn't even deserve 1 star. It's bad when the place is dirty but the female who works here's mouth is even dirtier! She has no customer service skills at all, definitely doesn't know how to speak to a disabled veteran. Complained about service dog had too much hair so now she had to clean all the linen 😲 thought linen should ALL be washed anyway. I wouldn't let my dog shed one more hair in this disgusting place. Wouldn't recommendthe taliban to stay here!

  • 4/5 Josh J. 2 years ago on Google
    Good management. Ron is superb. Goes out of his way to make sure you feel welcomed.

  • 1/5 Gia L. 1 year ago on Google
    I can’t even this hotel/motel a 1 star because it was honestly so nasty. There were roaches crawling around on the floor. The room smelled like smoke and dirt. The bathroom floor was dirty and the panels were peeling. The shower couldn’t even get hot. The sink had cracks in it. The bed was dirty and uncomfortable. The pillowcases literally had burn holes in them. The blankets were torn and ripped. There were stains on the furniture as well as on the sheets. The dresser was broken and even missing a few drawers. The carpet was dirty and smelled musty. The towels were dirty and had stains on them. The staff themselves were rude I tried my best to avoid them. The lobby itself was closed to the public and you had to ring to get in. Please please please please if you can avoid it please don’t book to stay at this hotel. I understand the price is appealing but you’ll be left with roaches, bed bugs and overall a terrible experience and quality. The pictures on their website is a lie.

  • 1/5 Get Out “Juicy J” B. 1 year ago on Google
    I give this place 0 stars . I paid $100 to stay in a room and a visitor came to my room at 8:15 pm and the front desk called and told me that I wasn't allowed any visitors after dark . So I went down and spoke to the lady and asked her what the problem was and asked with having a visitor and she kicked us out And called the police on us and did not refund my money back. We were literally thrown out for no reason! I wouldn't recommend this place to anyone.

  • 2/5 Carolyn B. 1 year ago on Google
    It was nothing like I expected. Sheets and blankets stained. Room smells. Cops called on someone. Glad it was only one night. WAY TO EXPENSIVE!!!!!

  • 1/5 Ayla O. 1 year ago on Google
    Do not stay at this hotel!!! I should have read the reviews before booking this hotel (thats on me) but the rooms definitely have bed bugs! Rooms are outdated and dirty. Owners don't seem to care, left and found a new hotel.

  • 1/5 shawn m. 1 year ago on Google
    This hotel is nasty. They have roaches crawling around and they have bed bugs. They people that work there are rude. Tried to say I brought the bed bugs when they where between the mattress and a mattress cover. I left and drove home at 11 at night. Do not go there!!

  • 1/5 Cheryl-Ann T. 2 years ago on Google
    We were part of that SW Airline fubar on Oct 8th. THIS was the only hotel we could find that wasn't $500+ EA night. DON'T STAY HERE! Creepy place & not in a great part of town either. Holes & stains on the sheets, TV remote was missing, furniture was worn & stained or beat up. Purposely put DND sign on door when we left but they came in anyway. Only 1 room key was given BC they charge for a 2nd one. You could hear water running through the walls, they were so paper thin. Website needs correcting BC there's no free continental brkfst. Beds were lumpy! DON'T WASTE YOUR MONEY!

  • 3/5 Kelly P. 2 years ago on Google
    This place is not a 5 star hotel so don’t expect that, the furniture is out dated, but it is very clean!! We had the mishap of having a room that the AC was just replaced in and it was acting up and not working so we, ended up going somewhere else. This is not because they did not try to give us another room, it had just been a long day and we wanted to find a place without problems after the day we had. The staff friendly and very tentative to listing if you have any problems and trying to make it right. I am not sure I would be jumping to take a family there with kids. It’s a great place if you are by yourself, drunk, or really don’t have high expectations of a up to date room/ motel.


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