Had medication changed and filled up with Valium and seriqil, the psychiatrist Dr Raj seen me for 5 minutes twice in 2 weeks. Then half way through just as I felt the light. He kicked me out with massive medication addiction as it was give 3 or more times a day. As well as the sudden medication reduction. He did not come in and discuss the situation, as I was upset the night before. He had the goals team (I was excited to see them) tell me you have no choice your out, no warning no sympathy, then the nurse Sarah came into my room as I was crying and said you have 30 minutes to be out or I’m calling the police. Then once my scrambled her life to pick me up, they oh can she wait Dr Raj has decided to see you. My bags were packed, they had already traumatised me with threats. I would not ever recommend this place to anyone that is needing real mental and AOD support. They will just drug you up and send you to bed. There’s no one to talk to about what’s going on apart from the other Patients. There are no cups, plates or really essential amenities for you to have your own food or drink there is no smoking after 9 even in distress. There just after your insurance money. Will be making formal complaints.

Food was terrible, nurses rude and lazy (don't dare ask for a PRN), asked for a reasonable disability adjustment and had to discharge as the adjustment couldn't be met. Simply asked for morning medications in my room due to having narcolepsy and needing them to get up. Hospital discharged me without any medications despite me coming in with a month's worth. Schedule 8s and controlled PRNs stolen, apparently "hospital policy". Not only that, the pychiatrist (Dr Anok Raveendran) put a hold on my scripts at the chemist next door so I couldn't pick them up resulting in having no medications at all until my private psychiatrist overruled the hold.

All you need in 1 place cheers

This was once a fantastic private clinic. Unfortunately, higher management/directors are only focussed on 'Cost Cutting' and producing huge profits for shareholders. I was told after discharge via telephone, that I was suppsedly informed (during the intake process) to provide my own mask to prevent Covid19. This was incorrect. If you want to massively increase your risk of catching Covid, plan an inpatient stay at Wyndham private clinic. No hand sanitiser is avaliable to patients. The reason given, was that patients would drink the Hand Sanitiser (I was not in the Alcohol & Other Drugs rehabilitation unit, where any such high risk patient should be). No masks were initially provided to patients during the height of Stage 4 restrictions. Then patients were lectured, like primary school children, about wearing surgical masks. These masks weren't even provided until this point and were then scarcely provided, intermittently and badly handled/contacted. No cleaning was carried out during the day, after the initial mornings 'spring clean' of personal bathrooms. High contact areas, such as sinks, benches, tables in communal areas, elevator buttons, inside the actual elevators and communal fridge doors were filthy and never recleaned (as in Hospital Covid plan guidelines). You could see dirty fingerprints and stains on all of these high contact areas, all day.. Everything lacking in Covid19 protection, came down to Cost cutting initiatives by Higher management.. The Nurses, Catering crew, cleaners and Nursing unit managers are amazing, but are massively overworked, understaffed and underpaid.. The dining areas were kept immaculately clean (by kitchen staff) and the catering staff do an amazing job, providing top class food on a minimum budget. Unfortunately, to visit the dining area you had to use the uncleaned elevator and control buttons. Higher Management will not communicate with patients, even after following the usual 3 step communication process. Complaints are ignored and never addressed. The directors of this clinic need to seriously consider 'Health and the risk of ill health and death to patients' over 'Wealth for Shareholders'.

In all honesty I have very mixed feelings about this practice. I was first admitted for a month in April due to regression and the atmosphere was amazing. The groups were lead by extremely understanding and genuine caring staff. My psychiatrist was very on top of things and my treatment went very well. I readmitted myself 3 weeks ago due to uncontrollable anxiety & depression. However today I had to self discharge as everything was completely different. There was less staff and a lot more patients. I felt very neglected by the my psychiatrist as I would keep reporting the issues I was having with other patients. She would dismiss them and tell me I was over reacting and getting to sensitive about things. The actions and inconsideratness of other patients turned into bullying. I had problems with one patient in particular who definitely should be in a more high dependant clinic I was promised that they would keep me safe from her and that they would have an intervention and talk to everyone about bullying and their no tolerance policy. That never happened. And every time there was an argument staff would just watch and not step in. It was a very scary environment and I found myself hardly leaving my room in the last week. I have left today feeling worse and more deteriorated then when I got there. I am exhausted and can no longer leave my house without Valium. Over all I believe that there are much better clinics in Melbourne that are more reliable with inpatients. However the outpatient program ‘wiseminds’ I have been attending for several weeks is amazing. I will continue going hoping to improve on my social skills and anxiety around leaving home and gain my confidence back.

This place is dangerous and not fit to be a rehabilitation centre after being accused was thrown out in the middle of a medication change over, Dr Rag to shorten his18 letter nam serounding me with two oth men he openly lied to my face he refused to call my Dr and threw me out, medical negligence leaving me with no medicen, last time I withdrew I had a tacisumo, he probably dosnt know what that it, the classes are ridiculous the staff say in the office the whole time instead of carrying out talks and visual issues that may be accusing. The place is a joke, my Dr zaier was the one and only fabulous thing going for the hospital.

They will let you to pay first, then kick you off, not even let you wait in the lounge while your fam is under a surgery, and it will take 1-2 hours. What a shame. You will be told to stay outside in the car park 🙃🙃🙃

wyndham private clinic was a roller coaster. their care for the first week and a half was great, the student nurses stood out to me mainly, exceptionally helpful. the staff/head nurses were also lovely. however afterwards, things went downhill fast.

My 5yo daughter had day surgery for her dental needs. I've been through the public and private system before, and this experience was a standout. Every single staff member (reception, nurses, doctors, etc) were so kind and caring with myself and my daughter. They ensured that may daughter was made to feel safe and understood. I arrived at 8am and my daughter was in surgery at 9am. During recovery, there was no urgency to wake my daughter or to see us out. Everything was fantastic from beginning to end and I can't thank you all enough for making my daughter's first (and hopefully last) surgical experience a positive one.

Our two year old son had an oral procedure just this morning, under general anaesthetic. I cannot express how much the care of the on duty nurses meant to me. I was SO anxious. The staff at reception were very kind and the recovery nurses were absolute ANGELS! Our little boy was very well cared for!! Thank you!!!!

The one star is just there but if you wish to heal and actually feel like your in caring hands. DONT COME HERE!! I been home and still feel traumatised by my stay. I was rudely abused by nurse shellbin and his female nurses that he hides in the nurses room with all night. I had one nurse push my hand. No managers care what happens to you. The food I wouldn’t feed to my dog. The treatment is shocking and I was also there for mental health. All they care about is money and after alllll that u get sent away no proper explanation no proper understanding of anything and I feel way worse than when I came in. This hospital and the people running it need to be checked so so the nurses!!! Not all but the rude uneducated ones that bought there certificates and you employed them. Never would I ever have thought I’d end up worse! Now I have new issues new pain and does anyone care. Absolutely not !

I would give this place 0 if I could I was involved in a motorbike accident in January resulting in ptsd and an Abi this place was fully aware of the problems had full disclosure to medical records. Get down here I am prescribed cannabis for pain and to help my nervous system which was damaged due to the accident they then have stated they can not work with an Abi stay away it’s not worth it they can’t treat ptsd or Abi so what is the point in having a mental health team if they can help you

I had my cataract surgery at Wyndham Clinic Private Hospital today. The procedures went very well. Thanks to the Surgeon, anaesthetist, nurses and front end staff who provided excellent services and were very polite.

Wouldn't accept me as l have a physical disability discrimination

I am so grateful I was admitted on the complication of a public holiday 26/1/2024. I have found all staff Professional, Compassionate, extremely Caring, Very informative and helpful. I feel safe here, I Highly Recommended . The very Best Care Available.

Dr Raj Mahasuar has some very very old fashioned ideas and biases about.. "lifestyle" (sexual preference). I found him to be dismissive and rude to the point of actively harming my treatment and possibly of recovery.

My experience at Wyndham was made to be very positive all thanks to the nurses! The nurse who took me in today for my procedure from the waiting room and who did all of my pre-surgical checks was so kind and helpful. I forget her name :(

I had a procedure on 14/9 with Ray Yong. I was terrified to have this done. From the time of first contact I was warmly welcomed. The lovely lady at the front desk, to Chris (She is wonderful). I can't speak highly enough of all staff on duty. It made a yucky experience quite good. It was like everyone was a good friend. Thankyou so much. To CEO, keep up the great work! Xxx

Thank you to all the staff at the WCPH for all you care and patients. Your care compassion and understanding was outstanding.

If half or no start was avalible thats what i would give for my experince with wcph psych if you are given dr lekan find another place to go i had the worst experience possible 2 visits and $1000 later for infomation and medication for adhd which wasnt the reason for attending in the first place then to be called an addict (his words he says is addiction which is the same thing) along with afew other not so great things he had said i asked to see a different doctor from tgis clinic and was completely ignored and was told have a nice day pretty much now i am stuck on a year and a half wait list for a new psych so if you are battling bpd depression anxiety paranoia intrusive thoughts and rage disorders with blackouts dont even bother coming here they will just give you dexies and say try these overlooking everything else you have told them!

I had a day surgery, apart from a small mix up with the arrival time indicated to me, everything else was as good as I could expect. Special mention to Christine as she was an absolute pleasure to deal with.

Excellent treatment and service by Dr. Alyssa Brooks. A special mention to RN “Chris”- lady bug queen who was friendly and helpful.

fantastic staff thanks for your help yesterday 28/9/21

Wonderful nurses and reception staff.

Fantastic care and treatment provided by awesome staff within great facilities

I have had two eye surgeries here and I would highly recommend this hospital. The staff and nurses are absolutely lovely.

Absolutely horrible, horrible horrible horrible. Went there for my son's dental procedure in March 2023 and have been on the phone for the last 9 months trying to get them to pay me my $900+ excess which they owe me. Their admin team lied to me TWICE (special mention to Henry for telling me he'd not only submitted my claim but had called to confirm it had been processed, when he hadn't done anything). From May they told me they had put through my claim, only to be told in Sept by Bella that it had never happened. My private health insurance has assured me I'm covered but they're having issues with Wyndham - a special case has been opened with my private health insurance to get this resolved but still, nothing. Medibank also advised me Wyndham owe them hundreds of thousands of dollars so my claim has not been paid to them, as it's been deducted from what Wyndham owe Medibank. This is not at all my problem, my son's procedure was covered by Medibank and so Wyndham needs to pay me my $900++. If your surgeon suggests Wyndham please go somewhere else, it is not worth months of phone calls and being continually lied to.

perfect place if you’re racist, against the lgbt+ community and ableist. while claiming to support the community and making people sign contracts the nurses will actively protect homophobia and even give excuses for it. don’t let them trick you into thinking this is a safe place as it’s anything but. i do want to make clear though that once the people running the programs and my psych found out what happened they were appalled, but it’s not enough when you have people actively protecting patients that cause others to self harm while kicking out those that do

This place saved my life the staff I couldn’t fault Everything was fantastic