Mega Pet Warehouse Hoppers Crossing image

Mega Pet Warehouse Hoppers Crossing

Pet store Pet supply store

👍👍 This is a great store for pet supplies. I went looking for a new cage for our Cockateil and received excellent service from Jade, she was so helpful and nothing was too much trouble. People often mention friendly, helpful, Great, store, staff, good, service, products, range, Staff,


Address

33-39 Heaths Rd, Hoppers Crossing VIC 3029, Australia

Website

www.megapet.com.au

Contact

+61 3 9748 5377

Rating on Google Maps

4.50 (451 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: friendly (14) helpful (13) Great (12) store (11) staff (11) good (10) service (8) products (7) range (7) Staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 D Z. 1 year ago on Google
    Well stocked store, competitive prices only on some items since Covid, quality products with helpful customer service. I like how they have fresh raw meat for our loved furry friends.
    1 person found this review helpful 👍

  • 4/5 Lou 3 years ago on Google
    A good range of fresh pet mince that looks almost delicious enough to serve up to the kids!! No. Don't do that. There are signs in store. But for your dogs & cats, it's very cheap and is fresh. Staff are always helpful and friendly.
    1 person found this review helpful 👍

  • 5/5 Muhammad A. 3 years ago on Google
    A very good store, with a very good variety of pet items. It is my go to shop for my pet supplies. The prices are good and variety of products is also very good. The staff is very helpful. They themselves have pets and usually provide very good advice for different products. It is located in a very convenient place and with sufficient parking. Makes it very easy to go to the store, park and shop in peace. The store is always kept very clean. Despite of so much pet food (even raw meat), it is never smelly.
    1 person found this review helpful 👍

  • 5/5 S G. 4 years ago on Google
    Great selection of soft, squeaky, chew balls and hard tough toys to choose from that are reasonably priced $10-40. Was very surprised at the range and price as I usually shop at Petbarn last year or so bc of online shopping. The staff were super friendly and talk about their pets :). My Lab and his sister loved his birthday presents and she is very fussy! Will be going back for her bday in a month!!
    1 person found this review helpful 👍

  • 5/5 Leisa G. 9 months ago on Google
    This is a great store for pet supplies. I went looking for a new cage for our Cockateil and received excellent service from Jade, she was so helpful and nothing was too much trouble.
    1 person found this review helpful 👍

  • 1/5 Mr ?. 2 years ago on Google
    Called past the Hoppers store to get some mince for the dog ask for a couple KG of the $6.95 per kg mince they had advertised on the window where the mince is. I paid via EFT & noticed I had been over charged by 45c a kg $7.40 so I inquire as to why I was over charged the women behind the register said oh it must of gone up I will check with the manager this took a few minutes as the manager was hiding in the office & obviously wasn't that interested she finally came back & said there is nothing I can do about it I said how about just put some extra mince in the bag to make up for being over charged & she refused saying she couldn't & I couldn't have a refund of the over charged price. It's not about the money its about your customer service this women looked like she didn't want to be there not friendly at all the way she rolled her eyes when I questioned about being over charged was a joke she really had no interest in helping. There are better places than this for pet food........ Wont be back.
    1 person found this review helpful 👍

  • 5/5 Fiona K. 2 years ago on Google
    Great staff always so helpful and friendly. There was 1 person who was terrible to deal with but they don't seem to be there anymore. Prices are reasonable.
    1 person found this review helpful 👍

  • 4/5 [email protected] J. 1 year ago on Google
    Great place for all sorts of animal products, food, treats, toys. Good prices friendly staff.

  • 5/5 Carly S. 1 year ago on Google
    Great range, helpful staff, I can find all my pet needs from my cat to my turtle here 😻🐢

  • 4/5 Michelle M. 1 year ago on Google
    Well priced, excellent advice and they will take large bags to your car too. Pretty happy with that.

  • 5/5 Frances G. 1 year ago on Google
    They have a large supply of different dog toys which is delightful. They also carry a particular cat food which is great for my special needs kitty. Always easy to find parking here and it's super convenient for me. Staff have always been friendly when I have questions.

  • 5/5 Cyndy L. 1 year ago on Google
    Staff was really helpful and friendly. I went to buy harnesses for my Pups. I didn't look around the entire warehouse but there were a number of customers who came in and seemed to find what they were after.

  • 5/5 Courtney S. 10 months ago on Google
    Ben was incredibly helpful and had amazing customer service. thank you!

  • 5/5 Yogeeta R. 11 months ago on Google
    They have good variety of fresh and frozen meats. The staff being friendly is a bonus!

  • 5/5 Jenny B. 6 months ago on Google
    Mega pets has a great range of products for all your pet needs. They have a fresh meat section like a deli where you can buy what you like by the kg. I get fresh roo meat for my furboy who has skin allergies. Staff are very helpful & friendly.

  • 5/5 lisa i. 6 months ago on Google
    The staff were friendly and the store was fairly clean . I found the dog food l was at the store to get.

  • 5/5 Love n L. 7 months ago on Google
    Mega pet warehouse had everything I needed at affordable prices. Staff were also friendly and very helpful👍

  • 5/5 leena W. 5 months ago on Google
    Great store has everything you need for your pets. Friendly staff

  • 5/5 Azi S. 4 months ago on Google
    Great variety for most pets. I especially like that you can get a variety of raw mince, chicken necks, offal, sardines and others for those who have their dogs on the raw diet

  • 2/5 Andrew G. 1 year ago on Google
    Staff seem quite happy to work there,and helpfull.but no fish for sale, so not complete, pet supplies.

  • 5/5 Deanna Y. 1 year ago on Google
    A welcoming team who are only too happy to assist with me being a first time customer! Great range overall and great prices. Highly recommend!

  • 5/5 Abbi H. 1 year ago on Google
    This shop is very good, I found what I needed for our bottle fed lamb, they don’t stock sheep pellets but I’m sure in time they will. Staff member Jessie was very friendly and he went out of his way to help me all while over the phone. ALL THEY NEED IS AFTERPAY. Would than be the most complete one stop store..

  • 5/5 Jean Rose K. 1 year ago on Google
    Very friendly and helpful staff. I have changed from Petbarn to Mega Pet Warehouse because was very poor.

  • 5/5 Steffannie 1 year ago on Google
    Affordable raw meat options, whatever your budget you can feed your doggy friend.

  • 4/5 Dennis V. 2 years ago on Google
    Great place for PET PRODUCTS. Keep up your good work. Cheers!!!!

  • 5/5 Geoff R. 1 year ago on Google
    Great place friendly service with a smile. I only buy from here for my dog food and no where else.

  • 5/5 Mihoko N. 1 year ago on Google
    Friendly, welcoming atmosphere. Great range of products and good prices.

  • 5/5 Heather C. 1 year ago on Google
    Fantastic, helpful staff. Cheaper than some of the big names in pet supplies. Give them a look next time you are in need of anything for your pet.

  • 4/5 Cherrie L. 2 years ago on Google
    Amazing customer service and quality products Just wish they had afterpay, as id go there more often :(

  • 5/5 Warren H. 2 years ago on Google
    Awesome place. Great service and great people. If you have a dog, cat or even a frog make sure you buy your goods at Mega pet warehouse.

  • 5/5 Kenneth “kenfrapin” P. 2 years ago on Google
    Great shop and great people running it. We always get what we want, and their dog meats range is just fabulous!

  • 5/5 Cheryl M. 2 years ago on Google
    Mega Pet Hoppers Crossing have always given myself & family members the best advice for all our pets. If one member doesn't know the answer to question, they get someone that can help. I won't go anywhere else for all my pets needs. Excellent customer service and extremely helpful staff. Highly recommended to everyone.


Call +61 3 9748 5377 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Pet supply stores nearby

Last updated:
()