I had CoolSculpting today at Beauty Box which costs £150 and takes about an hour. I travelled about 1.5hrs to get to the salon. It looked very nice on the inside and the receptionist was friendly and welcoming. They have facilities for Coffee and Water but I wasn't offered any while I waited. I was treated by Magda, she was friendly and chatty, but she wasn't professional and the actual procedure wasn't done correctly according to how other practitioners and clinical studies describe the process. There was little to no discussion or examination of the area being treated before my treatment. She didn't say 'Hi' or introduce herself beforehand just told me to go into the room. She said the attachment they use at the salon "is only for very fat people" so she wasn't sure it would even work on me, even though other clinics say that it is ideal to get this done when you are close to your target weight and I am 32% body fat so I have enough for the treatment. It would have been better to mention this on the website before I travelled so far but it's a a very cheap price for this procedure and their Instagram describes the salon as "Award Winning" so I thought it was worth it. The machine wasn't set to the correct temperature for fat freezing ( all practitioners recommend -11C and I could see on the machine it was set to 0C but Real Temp was between -1-4C for the treatment) and when I asked if it would get colder she said she would only set it colder on the second treatment but was already recommending I don't get Coolsculpting again because their machine wasn't suitable, so basically I paid to not have it done correctly so I don't understand how I will see any results unless I get a second treatment. Also most people say to maximise the results you should massage the area in the 5 minutes after application before it warms up to agitate the fat cells but she never massaged me at all during the whole session even when I asked about it. She wasn't in the room for the majority of the time and just left me holding the machine on myself and only came in to adjust the placement once the timer ran out and to check on me and tell me I should get a different treatment because this one won't work.

I won’t go anywhere else for my treatments! I often visit for treatments such as Botox, jawline, nose and lip filler …. All achieving the subtle and natural looking results I ask for. I also have had laser tattoo removal and micro needling to help reduce scars from surgery. I have also had cog threads a few times and the results have been amazing. All the staff, from the receptionist through to the technicians are friendly, helpful and professional. A great experience all round every time! Thank you Skin Lab x

It’s always nice and clean in the practise with the best customer service as they’re very helpful and willing to answer any questions/queries. I always go to Megan and I always leave feeling satisfied with my treatment. I highly recommend. Thank you

Skin lab is brilliant and friendly I always feel comfortable I see Magda who is extremely talented and professional I had a million dollar facial which was marvellous and previously had hydro facial which was marvellous to thank you Magda ⭐️

I really look forward to my treatments with Magda - not only is she a brilliant beautician, she’s a lovely person too. My skin always looks and feels amazing after a derma-pen facial with Magda.

Meghan the lady who did the treatment for me was so friendly and gentle.The treatment is really worth it, also the environment it’s very nice clean and relaxing, and I will definitely come back .Thank you

I used beauty box skin clinic by Maggie for the first time, I was recommended by a family member who regularly uses. I was very happy with the customer service and greeted with lovely people. Treatment was fast and very professional. I will defiantly be returning to beauty box:)

Amazing experience from reception to treatment room. Magda was great and gave the best advice on treatment and after care. Highly recommend!

Fake product Botox last 1 week. The worse clinic I’ve been too. Even after 3 hours or travelling, they take two minutes to finish a job. Other clinic take their time the do the work step by step . I will never go here again. ,the workers are bad. They take the money and don’t care anymore.

What an amazing clinic the communication from staff members in the build up to visiting was second to none. They explained everything in lots of detail and made me feel at ease. I would highly recommend using them and worth the travel to experience such a great service.

Love my lips I had done recently! The girls were super friendly and I would definitely recommend them! Will be back soon for some more treatments 💖

Always get my Botox at skin lab with Magda and Megan and they are both brilliant !! Would not go anywhere else for my treatments 💖 Jodie and Harriet on reception are both so lovely and welcoming 💖 overall a great team of lady’s and always the best service 💖