5/5 Nadeera 7 months ago on Google
From
July
27th-July
31st
my
mother
and
I
stayed
at
your
beautiful
hotel.
I
wanted
to
express
how
grateful
I
am
to
all
the
staff
from
the
front
desk,
to
the
wonderful
staff
at
the
restaurants,
and
to
the
wonderful
security
guard
M
Backe.
.
Everyone
treated
my
mother
and
I
with
such
kindness,
respect
and
hospitality.
My
mother
is
73
years
old,
and
I
wanted
her
to
experience
Spain
and
the
beautiful
culture.
>
Angel
was
so
kind
to
my
mother
and
I,
and
helped
us
so
much.
He
is
absolutely
wonderful
and
treats
the
hotel
guests
which
much
kindness
and
is
extremely
helpful.
As
my
mother
is
older,
she
had
some
difficulty
connecting
to
the
wifi,
and
he
took
a
few
minutes
away
to
help
her
connect
with
her
phone.
All
the
staff
at
the
restaurant
and
waiters/waitresses
were
so
lovely
and
welcoming.
Ana
was
so
kind,
and
welcomed
us
with
a
smile
every
day.
Aleksey,
and
Ismael
always
came
to
our
table
and
asked
us
how
we
were
doing
and
how
we
were
enjoying
our
stay.
>
>
Mbacke,
the
security
guard
was
wonderful,
kind
and
went
out
of
his
way
to
make
my
mother
and
I
feel
welcome.
One
day
during
my
stay
I
was
not
feeling
well
and
had
a
cold/flu.
My
mother
went
downstairs
and
asked
the
kitchen
to
make
me
some
soup,
and
asked
for
some
honey.
All
the
staff
in
the
hotel,
asked
about
me
and
showed
their
concern.
I
had
the
most
delicious
soup,
and
the
staff
brought
me
tea
and
saved
some
bottles
of
honey
that
I
could
use
to
treat
my
sore
throat.
The
hospitality
your
staff
gave
me
was
nothing
more
than
above
and
beyond.
Even
when
I
felt
better
the
next
day,
the
staff
came
to
my
table
and
inquired
about
me
during
breakfast
and
asked
if
I
needed
anything.
>
>
I
am
so
thankful
for
the
wonderful
staff
including
Adrian,
Angel,
Alexandria,
Beatriz
at
the
front
who
first
welcomes
us
to
the
hotel,
Mbacke
the
kind
guard,
Rodrigo
and
Ismael
(who
both
always
stopped
by
to
chat
with
us
and
inquire
how
our
stay
was),
and
wonderful
Sebastian
at
the
front
entrance.
>
>
I
have
never
had
a
trip
where
I
formed
such
admiration
and
gratitude
to
the
staff,
as
I
did
with
this
trip
to
your
hotel
and
the
hotel
I
stayed
in
Lisbon
(La
Avenida
Palace).
Your
staff
went
above
and
beyond
to
make
sure
my
mother
and
I
were
comfortable
during
our
stay.
>
>
Your
hotel
is
exquisite,
the
rooms
are
spacious
and
the
food
is
beyond
delicious.
However
what
makes
it
extremely
special
is
the
people
that
work
at
Palacio
de
Los
Duques.
>
For
those
of
thinking
of
booking
and
staying
at
this
hotel.
Do
not
hesitate
to
book
here.
Another
amazing
thing
about
the
hotel
is
it
is
right
next
to
one
of
my
most
favorite
places
in
Madrid-The
Royal
Palace
which
is
nothing
but
spectacular.
On
evenings
after
a
tour,
I
would
walk
around
the
small
garden
in
front
of
the
palace
and
it
was
only
foot
steps
away
from
the
hotel.
Madrid
is
so
amazing,
I
hope
to
return
soon
and
stay
at
Duques
again
:)