2/5 Ramu R. 1 year ago on Google
I
wanted
to
speak
with
the
owner
of
Aaxis
Hospital
to
convey
a
few
points
to
improve
the
processes,
however,
the
receptionist
conveyed
that
the
owner
did
not
want
to
speak
with
me
over
the
phone
and
that
I
can
visit
him
later
at
the
hospital.
Due
to
my
busy
schedule,
am
exercising
this
option
of
review
section
to
convey
the
points
for
betterment.
1.
There
is
very
limited
parking
area
available
for
the
cars,
thereby
forcing
the
cars
to
be
parked
in
no
parking
areas.
There
is
always
a
constant
worry
of
traffic
police
either
towing
away
the
vehicle
or
imposing
fine.
Worry
for
the
patient's
health
+
worry
for
the
vehicle.
The
hospital
may
consider
to
cater
for
reserved
parking
for
at
least
10
cars.
2.
One
has
to
keep
moving
up
and
down
ample
number
of
times
from
ICU
on
4th
floor
to
the
pharmacy/reception
on
the
ground
floor,
which
is
physically
demanding
for
the
relative/attendant
of
the
patient.
The
hospital
should
automate
the
medicine
delivery
system
from
pharmacy
to
ICU/wards.
3.
The
hospital
has
tie
up
with
Prima
Diagnotics
Centre
for
MRI,
which
isapprox
6
kms
away
from
the
hospital.
Though,
the
diagnostic
Centre
provides
ambulance
service
for
the
patients,
Aaxis
hospital
may
not
have
control
over
the
ambulance
driver.
While
shifting
my
father
for
MRI
scan,
the
driver
drove
the
ambulance
as
if
he
was
out
to
win
Grandprix,
which
resulted
in
dererioration
of
my
father's
health
condition.
The
hospital
may
consider
using
the
hospital
ambulance
for
such
transfers.
4.
Though,
the
hospital
caters
for
specialists
to
visit
the
ICU
patients
with
a
cost
attached
to
it,
however,
the
specialist
is
not
available
for
in
person
consultancy
during
the
period
of
patient's
admission.
I
as
the
patient's
attendant
was
given
a
particular
time
by
the
specialist
for
in-person
interaction,
however,
the
specialist
conveyed
his
inavailability
while
I
kept
waiting
for
him
at
the
ICU.
Instead,
I
was
asked
to
visit
the
Dr
at
OPD
after
the
patient
is
discharged.
The
hospital
may
like
to
facilitate
such
interactions
in
time.
5.
My
father
was
to
be
discharged
early
in
the
morning
by
6:45
am,
for
which
I
was
assured
that
all
the
formalities
will
be
completed
one
night
prior
to
avoid
any
inconvenience.
To
facilitate
the
process,
I
even
went
to
the
hospital
at
10
pm
to
sign
on
the
requisite
discharge
documents.
However,
in
the
morning
it
took
as
long
as
one
hour
for
the
billing
to
be
completed,
which
rendered
the
previous
night's
efforts
a
futile
one.
The
hospital
may
consider
reducing
inconvenience
to
their
visitors/patients/patient
attendants.
6.
In
all
this,
the
silver
lining
was
the
humane
approach
of
the
doctors,
nurses
and
ward
attendants.
Hope
this
review
is
read
by
the
owner
of
the
hospital.
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