1/5 Andrew B. 8 months ago on Google • 2 reviews
I
have
visited
this
coffee
shop
several
times
over
the
past
year.
Each
time,
I
get
the
feeling
that
I
am
unwelcome
here.
The
food
is
good
and
the
atmosphere
is
fine.
It's
the
way
the
staff
interacts
with
me
compared
to
the
customers
before
and
after
me
that
is
confusing
and
completely
unacceptable.
Other
customers
are
greeted,
treated
cordially,
and
given
what
I
consider
excellent
customer
service.
While
when
I
get
to
the
front
of
the
line,
each
and
every
time
no
one
says
a
word
to
me.
I
have
to
ask
if
they
are
ready
to
take
my
order.
No
staff
member
has
ever
said
thank
you
or
have
a
nice
day
to
me.
Yet
I
observe
them
doing
this
with
other
guests.
During
my
most
recent
visit,
I
was
again
treated
in
this
manner.
I
find
it
to
be
rude
and
completely
lacking
in
customer
service
skills.
While
I
waited
for
my
to-go
order,
drinks
were
being
made
and
names
or
orders
were
being
called
out
for
pickup.
When
I
noticed
several
customers
who
ordered
after
me
had
received
their
orders,
I
approached
the
counter
to
ask
about
mine.
I
had
to
ask,
as
again
no
one
gave
me
any
recognition
whatsoever.
It
turned
out
my
order
had
been
ready
for
sometime
and
was
just
sitting
there.
Why
the
staff
here
treats
me
this
way
when
they
treat
others
well
is
something
about
their
character
I
will
be
looking
to
figure
out
on
my
next
visit.
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