HOUSE HOTEL image

HOUSE HOTEL

Hotel

😠 I’m very upset at this hotel, I have never ever stayed at a place this gross. They need to upgrade the cleaning service crew. It took me less than 15 minutes to half clean this place. Please invest more time into cleaning, so future guest can have a pleasant stay. Thank you. People often mention room, hotel, nice,


Address

14750 Piping Rock Ln, Houston, TX 77077, United States

Website

zzzhousehotel.business.site

Contact

+1 832-328-0956

Price rating

US$77/night

Rating on Google Maps

3.90 (172 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (17) hotel (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Misael A. 1 year ago on Google
    I’m very upset at this hotel, I have never ever stayed at a place this gross. They need to upgrade the cleaning service crew. It took me less than 15 minutes to half clean this place. Please invest more time into cleaning, so future guest can have a pleasant stay. Thank you.
    6 people found this review helpful 👍

  • 1/5 frankiefleetwood 2 years ago on Google
    I stayed at this hotel when it was brand new. Believe it or not, this started off as a super modern, art-deco hotel. Easily a 4 star hotel. I'm not sure what happened in three years but it is slowly becoming a 1 star hotel. The vanity mirror lights didn't work, toilet was a joke, room wasn't clean (I bought my own pillows, sheets and comforters from the nearby Walmart), walls are thin, interior lighting is a bright joke, nasty floors (you better bring sandals or flip flops) and loud talking neighbors. The guy at the front desk was nice. That's the only compliment I can give. My advice? Stay somewhere else
    5 people found this review helpful 👍

  • 2/5 Jalynn W. 8 months ago on Google
    Good evening, guys beware. I can say this place at one point was very nice and kept up with along with way more nicer and welcoming front desk people. Now as of 06/02/3023 12:01 we discovered bed bugs and a HUGE COCKROACH on our wall. We went down to ask for the following three, neither we're given. We were just sent back up to the room. Request were: Refund, different room or at the very least a new comforter. We are very upset and paid extra 20 to check in earlier. We were loyal guest and as expected, we thought would be another good stay. But instead a bed bug tragedy with no help whats so ever. Very disappointing and we will never bring are service back here. Shut it down!!
    4 people found this review helpful 👍

  • 3/5 Anonymous A. 1 year ago on Google
    Pros: Inexpensive, good decor, good location, well lit at night. Room includes a basic mini fridge, microwave, TV, iron + ironing board, basic toiletries. There is a pay-per-use washer and dryer in the breezeway, which we did not use. Manager clearly cares about customer care. Cons: Requested non-smoking room for our stay, received a room where someone was clearly smoking recently as it reeked of smoke and there was a cigarette left on the exterior window sill. Requested a room change, the new room smelled *slightly* less of cigarette smoke, but didn't want to bother the manager anymore as he let us check in early free of charge. Cigarette burns were randomly everywhere throughout the unit, in the sheets and comforters (which had stains as well), on the furniture, on the toilet. Cleaning left something to be desired but wasn't totally awful. Bath towels were provided but were very small. Ceiling light and fan wouldn't turn on and were seemingly for decoration. This place could use a fresh coat of paint. Overall, it was on the lower range of what we expected given the price. I wouldn't go out of my way to stay here again, but wouldn't totally write it off as an option.
    2 people found this review helpful 👍

  • 3/5 Umed G. 1 year ago on Google
    Great location -have everything around it. Room-could be better on sweeping the corners on carpet and floors. It can also use better shower head. Overall-I would stay again.
    2 people found this review helpful 👍

  • 1/5 I CLIPPED T. 1 year ago on Google
    Rooms look nice and brings an at home feeling online but that is not the case in person! My gf and I checked into a room and there was roaches and a spider on the restroom floor. Got a new room and it was dingy. Housekeeping does not seem kept up over here. Tried to get refunded and was told I had to wait until after 6 am… so here we are without a room and our money basically taken
    1 person found this review helpful 👍

  • 2/5 Deisy D. 1 year ago on Google
    let me start by when we checked in the guy was super chill no complaints there, the room was gorgeous! it’s up to date doesn’t look like other hotels. Only bad thing is it wasn’t clean the first thing we noticed the couch had stains then the bed stains & lashes & some type of body hair I don’t even wanna assume & we also used the towels & noticed it had stains in it .. we simply just ignored these things we didn’t use or were near them but just simply disgusting it seems like they made the bed without noticing these things it was the lashes for me they were huge and black something could be unseen. we had fun using the tv & eating near by places.
    1 person found this review helpful 👍

  • 1/5 Ayisha S. 2 years ago on Google
    I Just Checked Out Of This Hotel. I Stayed Here For Two Nights. On Yesterday, The Front Desk Clerk Didn’t Do Check Out Calls Until Around 11:30-12 Noon. So This Morning He Called Around 11:03 So I Said You Guys Called At Noon Yesterday. I Was Not Rude Nor Did I Have An Attitude I Was Just Simply Trying To Get Clarification On The Check Out Time. The Man Immediately Becomes Disrespectful & Begins To Yell Through The Phone Ma’am I Called At 11 yesterday Im Not Going To Argue With You Etc. So I Said It’s Okay You Don’t Have To Argue And I Hung Up. About 10 Minutes Later I Went Down To Pay For A Third Night. He Says “No” So We Exchanged Words I Told Him He Could Call The Police Or I Could Call Myself. So I Proceeded To Call The Police For My Own Records & Safety . He Was Very Belligerent & Aggressive. Not Only That…While I Was Waiting For My Ride Or The Police To Arrive, He Cut All The Power In My Room. None Of The Lights, The Air Conditioner, We’re No Longer Working. Mind You I’ve Already Spent $150 Staying Here Two Days. I Have Video Footage Of The Power Not Working And I Have Police Record Of Me Calling. Since This Has Happened I Will Be Taking The Furtherest Legal Action I Can Possibly Take Against Him Personally As Well As The Overall Business. This Man Is Clearly Unfit To Run A Business And Deal With People On A Professional Level. It’s Okay To Refuse My Business Even Though He Only Did That To Try To Prove A Point. But To Intentionally Cut The Power In My Room Is Unacceptable .
    1 person found this review helpful 👍

  • 1/5 Kash Too r. 1 year ago on Google
    Disgusting dirty rooms and restrooms Bed bugs and roaches with a lot of drama and mess please beware and spend your money anywhere else but here !!!

  • 4/5 Kellie Z. 4 years ago on Google
    Very nice modern rooms. The decor is so nice but our floor was filthy and I could tell hadn't been mopped in months. The floor is gray tile so its hard to see the dirt until you look at your socks and they are black. Besides that the place was nice. The bathroom was clean and the bed was big and comfy

  • 3/5 Sapphire S. 1 year ago on Google
    They don't do a very great job of cleaning the rooms, I found so much dust caked onto everything with a ledge, there was a very old mildewy hand towel that was crusted onto the restroom shelves above the toilet, and I found three dead roaches behind the dresser

  • 2/5 Tolu �. 8 months ago on Google
    Took room 106. The bath tub faucet leaks water continuously. The white bedsheets have permanent stains. They provide you tiny bar soaps which only last once. You don’t have the option of reusing it.

  • 1/5 Shelby S. 6 months ago on Google
    We were woken up in the middle of the night by about 6 bees flying around our room. We checked out at 5AM and the manager refused a refund!

  • 1/5 Shanyyah V. 4 years ago on Google
    My experience with this establishment was by far the worst I have ever dealt with. First and foremost the furnishing pictured on online did match what was in the actual room I will say that. However the cleanliness of the room was absolutely unacceptable. As we started to do a walk through of the room, we noticed the bed sheets were stained and in numerous areas not just small spots and random cigarette burns were noticed on the pillow casings. We then asked to be put in another unit and our request was granted but when we moved into the new unit the same issues was presented. Stained bedding and now roaches visible in the room. Our flight in town landed at a pretty late time and this was the last thing we wanted to deal with. I would never suggest this hotel for anyone living in town or visiting from out of town. Nothing was offered for our inconvenience. All that was given was a refund and us being told we had to check out.


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