I like this IHOP on the Southwest Fwy at Kirby Dr. There is muted lighting in the dining room with very comfortable booths. I especially like the IHOPPY menu. This menu offers significant discounts on selected items after 3:00 p.m. Monday to Friday. Service is friendly and prompt. The food is excellent.

It was not my first time on this brand but it was my frita time on this location. It looks like brand new or just remodeled one. Decoration, smells, and lighting are very welcoming. We were sat right away and we were starving so we ordered quickly and the server made everything possible to make us feel right. We were just before rush hour so we noticed that new guests needed to wait a little bit for a table. Look like they’re short staffed specially on lunch rush. Restrooms need some improvement but overall it was a pleasant brunch for my family. Definitely visiting the brand again! Well done!

The service is great the food was great however this restaurant makes me reminiscent of the days they had smoking areas. It’s definitely not the worst but my partner and I are definitely 2 shakes away from a lawsuit. That being said. This place is a vibe. The food whisked us away to simpler times and was cooked to perfection. Would definitely return.

The butter on my pancakes just would not melt. My steak was supposed 2 be medium-well. It was barely cooked! They killed those eggs 4 times over. Potato cakes are now "discontinued". Dominique has an attitude problem. No smile, no refill on drinks, and rolled her eyes at every request. I can tell she didn't wanna be there. Aside from that... There was a birthday crowd, with the loudest screams and laughs! Those ppl needed a banquet room rental. I didn't eat anything at all. My goal was a FRESH, PEACEFUL breakfast. They fucc'd that up.

All was good. The service was good and the food was great. Be warned that purple pancakes are delicious but super sweet.

This is the cleanest and most modern IHOP that I've ever been too! I really like the new coffee bar option as well as the updated modern decor. To be honest, the kitchen entrance seems out of place as it's the brightest light in the restaurant. With that said, the lighting is very optimal! The food was simply okay. It seemed very lackluster. The service was also okay. My server was very attentive but also quite stoic, lacked eye contact, and to-the-script. So while I received my food in a timely manner and she always checked to see if I needed anything, I didn't feel any connection to my server. For most people, this is okay and some actually prefer no connection. However this lack of connection affects the overall sentiment of my visit. Overall I was pleasantly surprised with the 5 star decor but have to give an honest 4 stars to service and food. Still a location to visit in the future!

I love going to IHOP but this one was a little dark. The food was delicious but they were a little short handed. It was still a great place to eat.

I’d give it zero stars but can’t write the review. Start out by rushing us to a table. Get to the table and it was so off level that it was to my chest on one side and on top of my leg on the other. Waited almost 20 minutes for drinks. Then another 30 to take our order. All total we were there an hr and 50 minutes for some waffles. Horrible experience. The worst IHOP I’ve ever been to!!!

Awesome service by Jorge. The food looks and tastes amazing. Coffee on point. Highly recommended 👌.

We went out that night with some friends to celebrate my birthday. Before ending the night, we decided to get something to eat. At that time of the morning, we didn't have many choices, so we decided on IHOP. We got there at a good time because people started pouring in. Everything was nice. No complaints.

We were sat down and waited about an hour without a single waiter coming to check up or serve us. Other tables were being seated and ordering within a reasonable time. Ended up walking out hungry and frustrated.

Do not order your food to go and not check it. I had to drive all the way from work and he did not compensate me for the inconvenience. The manager will not even try to fix your order just gave me my money back.

The atmosphere could be better if we see chairs fold up while you open for business. that shouldn't be the case. Also, long hair was found in food & lost my appetite after that.

So I order a T-bone steak with eggs and grits . The grits and eggs was so delicious. The steak I don’t believe had a drop of salt or pepper on it . I put A1 sauce with it and ate it . That meal was 15.99 . Our server was really nice . He knew the menu and was very helpful. The Atmosphere was all males . I did not see one woman working there . I ask the server did they not hire women and he said they do but all of them was off . I don’t know how true that is . I would return and this time I would tell the server to tell the cook to add season to my steak .

Wanted to come eat here but was not greeted nor were we even helped out. Walked out after 10 minutes of waiting at the front. The two employees working the floor were in the back room laughing and just hanging out. Nobody came to seat us or anything, just stood there. Figured the service is just as slow. I just wanted a waffle yo :/

Visited this place couple of weeks ago and we had worst experience. They are cutting down on quality to save money. We ordered cage free egg white veggie omelette and chicken fajita omelette. Attached are the pictures of the disgusting cage free egg white veggie omelette. There was no egg white in the omelette at all. All that was there was veggies. They also have served blackened avocado along with the omelette. And those fruits are very old. Not worth the money or experience.

Food was great! Service was a little slow but waitress was very attentive and made sure we were ok while waiting! Restaurant was very clean! Restroom was also clean! Definitely recommend!!!

Wow!! I am not one to usually write reviews however the experience paired with the amazing attentiveness and warmth of Jess our server was worth every penny spent and brought a little family some joy before the holiday chaos! Jess had such a great personality and from start to finish always knew exactly what and when we needed something ! Jess was so fun and interactive with our son and overall deserves all the praise even though it was right before Christmas she didn't rush us !! Great experience great food btw best IHOP by far !!! Thank you Jess 🎄😊

The food was great and came out as desired. I think the female staff need to keep the gossip noise down. They were too loud, and were sitting at one of the booths to laugh at their gossip. They should be more respectful and use a back room or break time to do this. This was at noon on a Tuesday. Otherwise, it's a good quick restaurant.

The staff were amazing!! So kind and fun, I went with my friends and our waitress joked around with us, and offered to take pictures for us! She was so much fun that we even wanted a picture with her! The food did take a while, but I was with a party of around 10, so that's to be expected for my experience. This ihop does separate checks, which is not typical of my local ihop! We were expecting to have to round up all our cash and scrounge up change to pay each other back, but the separate checks made it so much more easy and convenient, and the wait staff didn't give us a hard time about it either.

Always a good place for family breakfast

Been here 4 times, this place converted me to an IHOP lover. I never really go to franchise breakfast diners My parents would go to Dennys and I never liked it there I assumed IHOP was the same. But it's definitely way better. This location is my favorite. Great service, food always on point and very quite calm setting.

Placed a delivery order only for me to have to drive up there because my toppings were missing. Very disappointing and then when I arrive they came out with this small container of toppings for 8 pancakes I ordered the new breakfast option. Will not be returning.

The food is what you’d expect at any I-Hop across the country. It’s classically All-American diner bites with that little touch of nostalgia for those of us who grew up with it. Sometimes, like any other restaurant, the food won’t be as good as it can be other times or they may forget things for a to go order, but generally, you’ll get what you asked for. As the food can’t be too different from any other location, what makes this IHOP stand out compared to all others is it’s hardworking staff. I’m often here on Sundays—the busiest day of the week for them I’m sure. And everyone there, despite probably being severely underpaid and overworked by a massive corporation like IHOP, keep a smile on their face even throughout the rush. They are constantly running around, turning tables quick as they can, dealing with difficult customers and kindly welcoming the good ones. I obviously don’t know every worker here but Jose stands out to me. That man is working up a sweat every time I’m there. My order was messed up once and he told me to come in and he’d make it right, and I’m not even sure if he knew I was a regular. On my next visit, he took care of me and while I was waiting for my order I saw him running around and greeting each person with a smile. There’s rarely much to say about IHOPs, but this one, from my experience at many of them through my 20-something years of life, has stood out.

Two Sr citizens went out for my husband’s birthday breakfast He ordered the Sr. 2-2-2. You can order 2more pancakes as many as you want. As soon as he got his meal he asked for two more pancakes. He finished his meal and still had no pancakes. Asked again. And asked again. And again. Finally got 4 at one time. Asked at the time they came out for two more. He finished again. No pancakes. Asked waiter. He told us all the orders turned in were cooked before his refills. We told him that was poor customer service! Ten minutes later he got two more pancakes. Worst customer service ever.

Our experience here was the worst ever. No one at the door to greet us or seat us and no sign that said seat yourself. When being seated never asked table or booth? After seating us our waitress asked as she was handing us the menus if we knew what we were drinking? Give us a chance to look at your menu. She left and boy to get her of her phone! Some young skinny Latin guy has to call her to tell her we were ready. We asked for 2 like breakfast meals w 2 Cokes. Overcooked, hash Browns, eggs were white runny, not over medium as requested , bacon, sausages and pancakes were raw. Wow! That was our last time visiting there. We had to call the young busser over to call our waitress again who was once again on her phone. Unreal, out of a nightmare. I will add that, that's the way I left the plate with almost the entire meal left on the plate, paid $30 for 2 lousy plates and poor service.

This IHop was great. Over the decades certain stores have not prepared the original fluffy pancake recipe. As I travel across the country the table syrup displays have changed. They had basic syrup no flavors. Our waiter was 6stars. Great service.

It's been about 20 years but I came back! Ambiance was a lot different and gave the place a softer dining experience. The ONLY waitress (Angel) that was working did a fantastic job handling between 8-10 tables at the same time and kept everyone pretty happy. The food was okay but slow coming out and the broccoli on my order was room temperature and kind of rubbery along with the rice pilaf that was only slightly warm. The tilapia was okay but came out like someone had taken a portion out of the middle of one of the filets. Best thing was the garlic butter toast for sure. The omelette and pancakes were by far better choices and off the happy hour menu so a great value! It seems like the manager on duty would've pitched in on at least one or two tables to at least get the food out to the customers but she seemed she was preoccupied with an issue she was having with someone on her cell phone. I may try a different IHOP in the future when I'm in the mood just to confirm a few things about the food.

When I initially arrived I was seated right by the register which was a bit irritating. I spoke to the gentleman on the register and he said nothing back. Needless to say the staff wasn't very inviting. My waitress reluctantly moved me and acted like she was doing me a favor. Now the two stars are here because my salad was delicious, however the customer service time was a tad bit off kilter. Let's do a bit better next time guys

I seem to have the same problem each time I order from two specific locations when taking out. I can’t understand how one can leave off the poblano sauce on a poblano omelette. THE SAUCE IS IN THE NAME. Secondly, we asked for a second omelette and requested the sauce be substituted with poblano. It’s amazing how the majority of the request was poblano and it was still left of. However, I’m giving 3 stars for then pancakes because the were great as usually. Didn’t provide enough syrup, but thankfully I had some at home. If you order take out, make sure you double check your order before leaving.

I like their food, specially the Omelette. That didn't disappoint this time too. But they are really terribly understaffed . It took more than 50 mins for our first food (and even a coke) to arrive at our table. There was literally I think one or two servers. And even they informed us how understaffed they are and the manager herself was cooking. So even though I am giving 3 ⭐. It's not really for the food or staff. They are doing the best they can. But if you arrive here after 11 PM. Be ready for a very long wait time even after you have given your order, no matter how simple your order is.