If I could leave a zero on this review I would. The employee name Kiana this past Monday 9/04 was extremely rude to an elderly lady who was trying to get help on the copier. This employee was beyond rude and disrespectful.

Rude employees. No customer service skills at all, that’s including the asst manager Eric. This must be why this place always only has a few people and the UPS store down the road is always packed.

I wish I could give this place zero stars. This wasn’t even my issue. I was working on a computer and overheard a man struggling with the copier. He asked the lady behind the counter how to use the copy machine. After explaining it to him a few times he still couldn’t retain the an information. She condescendingly said “how many time are you going to ask me.” He was really having a hard time with seeing what she was saying. She stood behind her counter 3 feet from the machine. There was another person behind the counter to help if needed as well. If you’re working in a position like this you can’t lose your cool so easily. I hope management looks into this and speaks with her.

Terrific customer service. Knowledgeable team members. A terrific experience overall. I was printing some hard proofs for a massive catalog job, and I needed 10 booklets printed with 100+ pages each. It was a big job. Despite all the computer issues, paper stock, etc., these guys made a way. I am grateful.

This neighborhood fed ex print and ship center is truly a well run place for your printing and shipping needs. The staff, especially Kiana, are always very helpful and kind. Things can get crazy dodging this time of year, it’s nice to know that when I go there for my shipping needs I’ll be greeted with a smile, never rushed, and always taken care of quickly and efficiently!

Honestly, after seeing the rating for this location and reading past reviews I prepared myself to experience subpar customer service. However, to my surprise I was greeted by the most pleasant and polite associate that I have encountered all day! I really wish I would have gotten his name. Nonetheless, this made me realize that although each face and attitude represents the brand, no one employee is a definitive representative of the next. I'm glad I gave this location a chance today!

Wish I can give zero star. Worst customer service ever. The lady KIANA was very rude and unprofessional. She shouldn’t be representing any brand whatsoever. Use another store

I wish I could give this place 0 stars. Disgusting nasty attitude from all the employees there. Even in front of their manager who shared the same attitude. They act bothered and are inept. Will never go here again and make sure I tell everyone to stay away.