1/5 Jason S. 7 months ago on Google
I
had
to
take
a
day
before
writing
this
review.
Not
sure
why
this
bad
experience
made
be
so
upset
but
it
was
most
likely
because
I
was
so
disappointed.
I
grew
up
in
an
era
where
Craig
Biggio
was
the
Houston
Astros
to
me.
I
would
have
been
OK
with
just
an
OK
experience
but
this
got
to
me.
When
I
worked
in
the
service
industry
many
years
ago
we
were
taught
that
one
bad
customer
experience
was
equal
to
10.
With
social
media
now
a
bad
customer's
review
can
reach
1000s
or
more.
This
should
be
taught
more.
It
started
when
I
was
sat.
It
took
probably
15-20
minutes
before
a
server
came
to
me
after
I
was
seated.
I
was
a
little
annoyed
because
I
really
needed
a
drink.
The
server
apologized
when
she
arrived
and
claimed
it
as
a
section
coverage
mix
up.
I
would
of
left
it
at
that
as
mistakes
can
happen.
I
did
get
my
beverage
in
an
acceptable
amount
of
time.
Took
quite
some
time
to
get
my
burger
and
chips.
Now
I
will
next
time
confirm
whether
chips
are
fries
or
actual
chips.
If
I
wanted
chips
I
would
go
to
a
store
and
get
better
tasting
ones.
At
least
make
them
unique.
Now
the
burger.
No
flavor,
no
sauce.
You
have
to
put
the
condiments
on
yourself.
Mayo
and
mustard.
Also
when
some
one
orders
a
burger
cooked
it
doesn't
mean
burnt
and
dried
out.
I
told
the
server
it
when
she
asked
how
it
was
that
it
was
burnt
and
she
just
smiled
and
left.
Came
back
20
mins
later
and
I
asked
for
the
bill.
It
took
over
10
more
minutes
to
get
it
finally.
It
was
a
bad
start
to
the
evening.
I
hope
that
I
am
the
one
off
bad
experience
and
that
others
have
a
better
experience.
If
you
want
a
good
burger
go
somewhere
else.
20$
is
way
too
much
for
what
you
are
getting.