1/5 Tedjo L. 7 months ago on Google
Disappointing
Seating
Experience
on
a
Quiet
Night
at
Colvitare.
I
visited
Colvitare
on
the
evening
of
30
August
2023,
hoping
for
a
pleasant
date
night
experience
with
my
wife.
We
had
planned
this
outing
and
were
looking
forward
to
a
cozy
meal
together.
Upon
arriving
at
approximately
8:55
PM,
it
was
immediately
apparent
that
the
restaurant
was
barely
at
half
capacity,
both
indoors
and
out.
However,
my
initial
relief
at
seeing
so
many
open
seats
quickly
turned
to
confusion.
The
manager,
whom
I
mistook
for
the
host,
decided
to
seat
us
right
next
to
another
couple,
with
a
mere
18”
of
space
separating
us.
With
the
abundance
of
available
seating,
I
politely
inquired
if
we
could
be
relocated.
To
my
dismay,
his
response
was
not
only
negative
but
lacked
the
understanding
and
accommodation
one
would
expect
from
a
restaurant
of
any
caliber.
He
cited
“potential”
future
patrons
–
a
party
of
5
–
as
the
reason
for
not
shifting
us.
His
logic
was
baffling
given
the
number
of
open
tables.
The
entire
ordeal
was
exasperating,
to
say
the
least.
Time,
which
we
hoped
to
spend
enjoying
our
meal,
was
wasted
in
trying
to
reason
with
a
manager
clearly
in
need
of
basic
hospitality
training.
In
the
end,
we
chose
to
depart,
valuing
our
comfort
and
peace
of
mind
over
dining
in
a
place
where
customer
comfort
is
evidently
not
a
priority.
If
this
is
an
indicator
of
their
approach
to
customer
service,
I’m
left
deeply
concerned
about
other
aspects
of
their
operation
in
food
quality,
timing
and
service.
We
left
disappointed,
a
night
that
was
meant
to
be
special
turned
sour
due
to
avoidable
poor
service.
We
went
to
another
restaurant
down
the
street
and
enjoyed
our
date
night
amazingly.
6 people found this review helpful 👍
