1/5 John A. 1 year ago on Google
I
will
never
come
back
to
this
restaurant.
This
is
the
3rd
time
that
I
have
come
and
been
highly
disappointed
in
the
service.
We
even
booked
a
reservation
3
hours
ahead
this
time
due
to
my
oldest
Sons
Graduation.
When
we
showed
up
for
our
reservation
they
told
us
we
would
have
to
wait
25
to
35
minutes
at
least.
We
did
not
have
the
time
to
do
this
because
with
their
extremely
slow
service
(the
past
visit
took
us
2
hours
to
get
our
food,
however
my
son
had
never
been
here
and
picked
this
for
his
grad
dinner)
and
their
food
is
not
nearly
as
good
as
it
should
be
with
their
extraordinary
pricing.
WAY
TOO
OVER
PRICED.
I
am
a
restaurant
connoisseur
and
have
owned
and
operated
multiple
restaurants
and
bars,
still
partnered
with
a
couple
in
Vegas,
so
I
understand
food
quality,
management
training,
pricing
and
customer
service.
BJ's
is
mid
grade
at
best,
on
all
fronts.
I
will
never
enter
the
doors
to
this
establishment
again
and
will
never
suggest
this
place
to
anyone
else.
The
point
of
booking
a
reservation
in
advance
is
to
be
able
to
get
in
at
the
allotted
time.
Obviously
this
was
important
enough
for
us
to
make
the
reservation
far
enough
in
advance,
and
still
they
couldn't
come
through
on
their
end.
To
add
insult
to
injury,
the
staff
was
extremely
rude
and
did
not
care
about
the
mistake.
They
were
unapologetic
and
were
even
rude
when
confronted
with
their
obvious
mistake.
In
the
long
run,
I
am
glad
that
this
happened,
we
went
and
had
Red
Robin,
a
far
better
establishment.
The
food
was
actually
good
instead
of
the
trash
that
BJ's
cooks.