4/5 Rachel Richardson Y. 1 year ago on Google
I’ve
stayed
here
twice
in
the
last
3
months,
and
each
time
it
was
fairly
pleasant
and
a
good
deal
for
the
area.
Overall,
great
for
leisure
or
business
if
you
are
going
to
an
office
to
work.
Can’t
beat
the
location
for
the
price,
and
the
rooms
are
clean
and
comfy
for
the
most
part.
Check
in
was
easy,
and
the
front
desk
staff
were
nice
and
helpful
each
time.
Each
time
was
very
quick,
about
10
min
max.
Rooms
were
decent
-
but
no
microwave
which
isn’t
so
unusual
for
the
area
but
still
very
much
missed
at
this
tier
of
hotel.
Beds
are
very
very
firm
(too
firm
for
me),
but
clean.
Room
had
plenty
of
space
to
stretch
out
a
bit.
The
second
time
we
stayed,
our
mini
fridge
was
unplugged
which
unfortunately
ruined
our
leftovers
(as
we
didn’t
notice
until
the
next
day),
and
since
it’s
in
the
dresser
cabinet,
it
was
a
real
pain
to
plug
in.
But
-
minor
complaint
all
things
considered.
Valet
was
a
bit
hit
or
miss.
They
have
a
text
message
service
to
call
down
ahead
of
time
and
tells
you
approximately
how
long
to
wait,
but
half
the
time
when
I
went
down
after
the
approx.
time,
they’d
tell
me
the
service
was
broken
and
they
never
got
my
message.
There’s
usually
only
1
or
2
employees
so
when
large
groups
are
checking
in
or
out,
it
can
be
hectic
(first
stay,
it
was
several
military
groups,
second
stay
it
was
groups
of
flight
attendants—
so
I
guess
it’s
a
popular
corporate/group
spot!).
I
often
had
to
wait
15-30
min
for
my
car
which
had
me
running
late
a
few
times
(including
one
night
when
it
was
20
degrees
out
so
the
poor
employee
was
shivering
in
his
car
and
didn’t
see
my
message
until
I
came
outside,
I
can’t
really
fault
him
there)
—
so
just
be
prepared
to
wait
a
bit
at
times
Breakfast
is
decent;
hot
and
cold
options,
and
the
hours
are
nice
especially
on
weekends.
They
have
a
good
variety
of
snacks
and
drinks
for
purchase
at
any
time
which
was
nice
considering
it
can
be
challenging
to
get
out
to
a
store
for
a
quick
snack
in
the
Galleria
area
sometimes.
(The
canned
cocktails
were
great!)
The
wifi
was
pretty
subpar,
though
and
the
connection
process
had
you
wait
for
an
ad
(~15
seconds)
before
connecting
despite
being
a
member,
which
was
frustrating.