I checked into my room and found this DEAD ROACH on my pillow! I was on the property all of 10 minutes. This isn’t a safe place for families or anyone really. I’ve been trying to get my refund from my stay and the company has yet to refund me ! The manager won’t pick up to respond back to me. I wouldn’t suggest staying here . You’re better off at motel 6.

I stayed there for 2 months. Never late on payment. All of the staff is pretty nice except for the Spanish lady at the front desk who wears glasses. She is dishonest. She claimed I broke the TV and lied and said she fixed it. My son told me he saw her check the room and didn't repair nor replace any TV. I work overnight and sleep in the daytime and her simple complaint, she didn't want me to stay there any longer. When I went to ask her what the problem really was, she kept a smirk on her face and wouldn't explain past her dishonesty. Even the Middle Eastern man standing next to her knew she was being dishonest. My advice, stay somewhere else. As long as someone pays, and doesn't break rules, it shouldn't matter how long they stay. But she will use dishonesty to evict someone if she feels they stayed too long.

Terrible place 😱 Rats and greeting roaches us at the front door. Smell is like old socks and roach spray. Place has the same furniture sense 1973. AFTER COMPLAINING THE NIGHT MANAGER ASK ABOUT SPENDING TIME WITH MY 16 YEAR OLD SON IN ORDER TO CONSIDER OUR REFUND. PLEASE 🥺 CRAZY WORLD 🌍

The cleaning staff are thieves they will steal your belongings and then hide, the rooms are very dirty they do not clean at all theres stains and skid marks and other fluids, roaches everywhere big and small. Its so shady every hr theres atleast 1 person trying to open your door to see if its unlocked, the locks are terrible and dont work and if they do the card doesnt work to unlock it. The toilets are terrible at flushing and the “residents” living there are very disrespectful and do drugs occasionally. I don’t recommend this place to anyone at all its horrific

The cleaning staff repeatedly trying to come in. You know I told him service. Waiting as if the ears in English. And the dome is who worked the front lobby area I felt like was very rude though like versus I'm happy to have my business. Not a safe place at night either.

Location got waaayy better than what it was before . I like it being how it is now . The man at night is nice and cool . The area is nice now . Only thing I don’t like is how the police barricades the area like that

So I had a suspicion as to why it was cheap. Although most Oyo I have been to are fair for the price. This one was obviously the most terrifying. Upon being asked for deposit for my online third party reservation. I asked if I can see the room. So that it dosent stink and have roaches. The rude lady in front said there will be roaches. When I said can I still see it. She got angry and said why don’t you try five Atari hotel downtown. Well I should thank her from saving me by not bringing roaches with me to my home. I really was able to get out of here and go a little north by galleria and the 3 star motel was like 1/3 of their regular price. It was only $4 more than this Oyo garbage. I stayed in galleria. They had beautiful full kitchen a good bath tub. Roachless stinlkless. It is sad that these folk treat their guests like garbage. Not even steeping here ever again.

Lots of bad reviews but I've been at worse places. The room was clean and everything worked fine. The front office window is closed you you have to use the night window, and they have vending machines for drinks and snacks, ice machine, and laundry machines. The staff isn't so friendly but overall, it was an OK stay

Front staff is nice, in first impressions. Room was in working order, but sheets were smelly and on a second look with blue light were terrible. Then I looked around the room with that blue light and couldn't believe my eyes. No wonder the entire building smells like urine. But I had a nice quiet sleep, regardless of the mess going on outside on the street. Would come again if it's the cheapest place around.. but I will travel a bit further down the road if it means better quality.

The lady in the front that check me in was very rude , the rooms were dirty ,and service was terrible. The Hispanic lady with glasses at the front desk tried to lie and say my guest was smoking in my room ,but she was not! My room was dirty and filled with human and pet hair, also my bed had blood stains.

Surprisingly very comfortable. The room were very clean and sanitary. Wifi and cable. I've been to do many hotels looking for an open pool and this one was the only one! Very happy girl!

I've never stayed here but after Watching the news abc13 them rooms aren't liveable black mold bed bugs roaches yes they showed it all on the news even cps got involved with this place to get the families that had no where else to go a safe and liveable place. That's sad yall are doing them people like that at this place. Give them people their money back and stop scamming people with the lies and the fake picture yall post online. Anybody wanna hear the story and see for yall self go to ABC13 Houston or Click to Houston and you will see the truth about this place. BEWARE DO NOT I MEAN DO NOT STAY HERE THERE ARE MORE AFFORDABLE AND LIVEABLE MOTELS IN HOUSTON THEN THIS ONE DO YOUR RESEACH AND KEEP YOUR CHILDREN SAFE AND YOURSELF ALSO. TAKE MY WORD IM ALWAYS WATCHING THE NEWS. 8/3/23 is when this place was on the news. Southeast Houston OYO owner you are dead wrong for letting them people live in that condition and you knew it was ny far a liveable environment but still took their money and then used a fake website for cc payments to be made I hope somebody lawyer up on you and everyone that knew how bad this place is.

Smoking room was infested with roaches. Non smoking room and smoking room was infested with bed bugs as well! Worse experience I’ve ever experienced with a motel need to do BETTER

this place will always mean something to me , i basically lived here with my boyfriend while being 8 months pregnant, we stayed in room 250, the room was very clean when we got there, the showers are a bit small only one person can fit but still not bad, the front desk people were nice and helpful, i paid weekly so it was decent price for everything it had, only thing that sucked was the heater not working, but other than that the cleaning ladies are cool and clean very good leave everything neat and restock what you need. i appreciate the stay i had here and if i ever visit again ill want to stay in rm 250 again❤️

Now I know every one in Houston know this place but much to my surprise the area has been cleaned up and the room I had was very comfortable The sweet Latino woman working were like a dream they were so sweet the pool was soo blue for less than 60.00 and in the hood long as they keep up those wonderful services they will always be my first choice

I can honestly say the staff here is amazing. They are polite and friendly, but most of all they are willing to work with you and that's what I appreciate the most. Unfortunately my time in 137 has come and gone, but I will definitely recommend Oyo Hotel to anyone in search of a pleasant stay with pleasant service.

not a family establishment. This place is not safe. The cops deserve to be there daily. We had Legit medical emergency and the front desk two women got angry at me for needing medical attention. She was talking to me like a child, frowning yelling and I wanted to how far she would go. She was rude to my guest and myself. Treated us like trashy and the only expressed concernes were having first responders coming to aid someone In need of medical help. This place is disgusting

Front desk lady was nice also the housekeeping workers were nice they attended me when I needed a towel or clean sheets

I enjoyed 2 weeks at this hotel. It was cleaned everyday by housekeeping staff.

The room was decent size and it had everything working great, the bed was super comfy, hot shower, strong WiFi once in a while the TV will turn off or froze it happened often, housekeeping always brought everything you need, they do knock pretty loudly at times , the AC and heat were top, and there a laundry room, and ice machine witch is a plus for the low price, it'l felt safe and secured overall.