Featured Reviews


Frequently mentioned in reviews: stay (24) breakfast (22) hotel (17) nice (17) room (14) great (14) clean (14) staff (13) rooms (11) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mr. M. 1 year ago on Google
    Really enjoyed this Embassy, even though my time there was minimal. The rates were very good and the hotel was very nice. I wasn't able to enjoy the evening happy hour since I had an event to attend, but it was one of the deciding factors in choosing the hotel. This is in addition to the rate and hot breakfast. I selected the 2 room suite with the 2 queen beds since it had the largest square footage of the rooms I was considering. The next morning after the event I attended, I had the opportunity to look around the hotel after breakfast. By the way, the breakfast was great since a lot of hotels had been doing the packaged breakfast due to covid. Everything was setup in chaffing dishes with also a cook to order station, cold item area (yogurts and such), bread items, cereal, and a drink station. The available items in the chaffing dishes were bacon, sausage, pancakes, French toast, grits, and eggs. The gentleman at the cook to order station was preparing custom omelets for the guests. I may have forgotten a few items that were available for breakfast, but overall what I've mentioned is more than adequate. As I walked around afterwards, I visited the pool, fitness center, business center, and ballroom. All of this, plus the hotel is conveniently located right off I-10 for super easy freeway access for where you need to go. The staff was exceptionally nice as well. Will definitely add this location to my list of favorite hotels.
    1 person found this review helpful 👍

  • 5/5 Ryan E. 1 year ago on Google
    Awesome hotel! Will be back! Room was clean and comfortable. Had the perfect desk for working at in the evenings. Free breakfast in the morning was beyond good. Not your typical free breakfast.
    1 person found this review helpful 👍

  • 5/5 Strena B. 6 months ago on Google
    The rooms are clean. The bed is very comfortable and the sheets are of high quality. The breakfast is fantastic, special made omelets, full breakfast bar, plenty of coffee. Happy hour and snacks are a delight. You can drink and go to your room without driving. Check it out.
    1 person found this review helpful 👍

  • 4/5 Shae J. 1 year ago on Google
    Beautiful and clean hotel. Nice spacious suites. Breakfast is always a hit with the made to order omelets. The staff were friendly. The bartender was excellent and the cocktail hour is a plus. The bed was comfy but the pillows could have been fluffier. Our room was cold the heat did not work even after we cut it off cold air still blew. Maintenance came and told us in order for the heat to work the fan had to be on low. We felt like we were starting to get sick and wanted to stay in the car for heat. Did not get to visit the pool area during our 4 day stay. Free parking and hotel is right off highway.
    1 person found this review helpful 👍

  • 5/5 James C. 1 year ago on Google
    Remember to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking a stay. They compare countless hotel sites and typically will have rates a lot cheaper compared to others! Thank me later on! This resort is one of my favorites in this area. I've been coming here for a long time. If you decide to stay here you for sure won't regret it. LOVED this place. You can never go wrong with anything Hilton. The breakfast had been a full breakfast menu that had been complimentary. From grits to eggs, sausage, pancakes even french toast and fruit. My boys loved it. And the snacks in the room when arrived just started the day off right. Thank you for such a wonderful stay.
    1 person found this review helpful 👍

  • 5/5 Liza G. 8 months ago on Google
    The room is nice and clean, the breakfast is fantastic. The staff in restaurant is friendly and attentive. But the housekeeping staff need to put some smile on their face. The pool clorine is so strong smell. So far my stay was nice. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 LJ L. 7 months ago on Google
    This is one of the best hotels we have stayed during our three weeks of traveling. The location is right off the interstate and the guest service is 5 stars! The rooms were spacious, clean, and relaxing. The location is well kept. Breakfast was outstanding with options. This location is worth the stay and will not disappoint.

  • 4/5 Kelechi W. 4 months ago on Google
    Embassy Suites is a decent hotel. It's like a self service facility. For example be ready to carry your luggage up yourself as there is no porter. There are trolleys readily available. Breakfast was a rich spread though always repetitious. Housekeeping wasn't always regular though I was later informed that I need to make a request when required.

  • 5/5 Doryce S. 4 months ago on Google
    Great service, beautiful place. Staff was friendly and professional. Breakfast was excellent. The omelet was made to order. The Chef was awesome, professional, and knowledgeable. Two queen-sized beds, TVs in bedroom and living room, big picture windows. Awesome time

  • 5/5 Genette L. 6 months ago on Google
    Great hotel! They have stepped up security since our last stay (security was a major factor of concern from our last stay here). This stay I felt safe. My only complaint would have been the language barrier with housekeeping. I asked for tissue twice and they gave me Kleenex. So I had to call again for tissue. Other than that, everything was great.

  • 5/5 Lisa J. 5 months ago on Google
    Excellent experience. My family enjoyed all the hotel had to offer. What a surprise when we found the room had been cleaned! (Seems like no one does that anymore.) Breakfast staff was excellent, and omelets were delicious. Will stay here again when in the area!

  • 4/5 Devon N. 6 months ago on Google
    I love embassy suites and this location was very nice and clean and modern. The down sides to our stay. 1) the rooms were smaller than we have had at other embassy suites. Significantly smaller. 2) at hotels they usually have hand soap and make up remover wipes and things like that, there was none. No hand soap at all. 3) the breakfast during the week ends at 9:00 so if you are out of town or getting away then you can't sleep in much. 4) their hot water took a really long time to heat up, like 15 minutes. The good things: 1) staff was very nice. 2) they have the managers hour which was so lovely with drinks and some snacks 3) their breakfast is on point!! Absolutely love it!! 4) everything is new and nice and clean and feels good.

  • 4/5 Jessica T. 9 months ago on Google
    Friendly staff. Beautiful hotel. Found someones eyelashes in the pullout sofa so I question how thoroughly the rooms are cleaned. Another room was not available to accommodate us so we ran and bought some new sheets. Other than that the stay was great.

  • 5/5 Roberto R. 8 months ago on Google
    The staff makes this place very enjoyable, Gustavo at the evening reception and the wait staff during breakfast were extremely helpful and Provided great service. The housekeeping staff ensured the rooms were very clean. Overall, great experience and a good value.

  • 4/5 Li 10 months ago on Google
    I enjoyed my stay. It was very comfortable. Amenities and decor (ambience) is very nice. Loved the breakfast buffet and happy hour. I know everybody is short-staffed, but it’s probably time to do the annual dusting and Tilex/Clorox bleaching. I didn’t swim, but the pool was a nice large warm (indoor) jacuzzi with an exterior outside patio to sunbathe. I loved the lobby - it was a nice place to sit and work or chill. They have a in-house restaurant too. I would definitely stay here. Unfortunately, I didn’t get the bathtub room. Most rooms are the stand-alone shower, but I liked the fully closed glass shower enclosure. I absolutely loved my view of the park behind (nobody is out there besides occasional joggers and walkers).

  • 4/5 SJ M. 7 months ago on Google
    Location right off the highway but all rooms are on the backside which have a great open field view overlooking the parking lot also. Smaller hotel than other Embassy suites that I have stayed at before. Indoor pool is nice. The fitness center has updated equipment and is roomy and comfortable. Breakfast had normal grits, oatmeal, eggs, sausage, bacon, pastries, breads, cereals, fruit, etc... also made to order omelets. My only complaint is that I noticed that some meats were reused the next morning and they steam their eggs, which I hate. The rooms were nice. The vents needed to be dusted they had obvious dust build up. The kitchen had a sink, microwave, and fridge. Some dish liquid, paper towels, and disposable utensils would have been a great addition. Very quite and peaceful. Did not hear anything from inside room. Very expensive small store by front desk. I paid $12 for 3 drinks. Soda machine on every other floor but was not accepting debit cards. Snack machine would have been great also. Alot of good restaurants in the area to visit or to order for delivery. Great parking. Overall great stay.

  • 5/5 Lateer C. 8 months ago on Google
    Our stay was quite enjoyable, largely due to the pristine appearance of our room. It was clear that the cleanliness was a top priority for the hotel staff. We felt comfortable and relaxed throughout our stay, and appreciated the attention to detail in maintaining a clean and welcoming environment. Thank you for making our visit such a pleasant experience!

  • 5/5 Tom S. 7 months ago on Google
    Extremely nice modern Hotel . Entrance is beautiful , front desk was very pleasurable. Traveled with my Family reserved a couple of Suites here, ours was a King Size 2 Room Suite on a Corner with great view. Living area has its own TV Also very large and comfortable with Sleeper Sofa. Great walk-in Glass Shower. Large king Size bed with TV , extremely nice Suite. Ordered late night Room Service had no problems, very quick and Efficient Service. Breakfast is Outstanding, large variety of choices . This location is is a great Hotel , I will Definitely Return. Highly Recommend Embassy Suites by Hilton Houston West Katy.

  • 4/5 Agnes 1 year ago on Google
    Not worth the price though. For $150 per night I expected the service to be exceptional. I stayed there for 4 nights and nobody came by to give fresh towels and fresh sheets or to pick up trash. Do better. I only gave it 4 stars because the hotel was nice both on the outside and inside.

  • 5/5 Phil B. 1 year ago on Google
    I stay here often when I am in town on business. This is an exceptionally nice place to stay. I always receive excellent service, it is clean, and they have a great breakfast. The rooms are always clean and service is top notch. Never had a problem or a bad experience. I highly recommend this property!

  • 5/5 Marcin K. 1 year ago on Google
    It is obvious that the employees here take pride in their work. They are friendly and helpful. The rooms are clean, the breakfast is always consistent and well executed. The happy hour alone is worth the price of admission ;) If you are staying in West Katy, this is a great spot.

  • 5/5 Felicia S. 1 year ago on Google
    This was my first time staying at Embassy Suites and I look forward to staying again. I have no complaints everything was great. The staff was both friendly and professional. The room was very nice, heated pool open from 6am to 11pm, the hotel offered happy hour from 5:30 to I think 7 or 7:30 of beer wine and snacks, and the best breakfast ever that included an omelet station, bacon, grots, Oatmeal, ect... In all, you get what you pay for and it's well worth it.

  • 5/5 Kristen B. 1 year ago on Google
    This hotel was very clean and convenient to west Houston / energy corridor. They had plenty of staff working and bussing tables / wiping down immediately during busy breakfast hours, which was a plus. We would definitely stay here again. Next time we might ask to try to get a room on the back though because with convenience of the location also comes interstate noise! We had a very enjoyable stay though.

  • 5/5 Mayadees R. 1 year ago on Google
    So peaceful and clean! Staff was incredibly sweet! Thank you for making our stay so stress free. We traveled with our son who requires medical equipment to feed. They were so helpful and assisted with every need! Our family will be back anytime we are in town! Thank you!

  • 5/5 Katrina W. 1 year ago on Google
    LOVED this place. You can never go wrong with anything Hilton. The breakfast had been a full breakfast menu that had been complimentary. From grits to eggs, sausage, pancakes even french toast and fruit. My boys loved it. And the snacks in the room when arrived just started the day off right. Thank you for such a wonderful stay.


Call (281) 398-0900 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()