Featured Reviews


Frequently mentioned in reviews: great (15) kids (14) staff (14) YMCA (13) member (7) programs (7) pool (7) love (7) program (6) family (6)
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  • 1/5 Gina F. 1 year ago on Google
    I hate to give this review. Me, my husband and our 4 kids have been members for years. We homeschool so the Y has been mine and my kids' primary source of community. Over the last few months, we were made aware of some behavioral issues my toddler was having (he was 18 months). But the descriptions of his behavior made me question whether the staff not only understood basic childhood development and expectations, but then knew how to approach challenges with toddler behavior. After multiple conversations, the Staff failed to help my child towards their (unrealistic) behavioral expectations and he was banned indefinitely. What's absurd to me (besides the staff's clear lack of training and understanding of childhood development) is that the Y boasts to be a place for all people within the community. In fact, they host kids all summer for summer camps that are coming from hard places, many of them possibly with trauma, and yet they cannot help a securely attached 2 year old?! I used to give glowing reviews and actively try to recruit friends because of the community feel and affordable rates. As a mama bear, I can no longer give positive reviews because their child watch program environment is not healthy for toddlers. There are also others disappointed in the quality of the program, but I'm perhaps the first to speak up about it because it truly is the most affordable option for large families. I'm saddened my family's relationship with the Y has ended this way. And they will defend themselves over this, but as a mama, listen up: the expectations there are very rigid and not in line with realistic childhood development. There are other mamas upset as well, but now that our Y-commited, loyal family has been given the boot, I'm going to speak up about it. I cannot, in good conscience, recommend for lack of training and understanding in proper childhood development, despite constantly promoting themselves as seeking to engage and enhance the lives of all within the community. I guess that excludes kids under 2 years old from loving, securely attached families. They don't have patience for those types. I will add that over the years we were members there were a few teachers who built relationships with my children and whom my kids loved. They're sad to not see them or their Y friends anymore, which makes me sad for them. But we're a family that sticks together. And our youngest member has been kicked out of their program for unrealistic reasons because decision makers don't have a proper understanding of developmentally appropriate behavior, nor do they understand how to create an environment that helps toddler behavior succeed- so our whole family leaves. *Mama Bear
    10 people found this review helpful 👍

  • 1/5 Joshua M. 1 year ago on Google
    I pay my monthly fee just like everyone else.. the basketball court schedule is HORRIBLE!!! They have these classes for kids, which is great but you don't need to close the entire gym down for 3 kids playing volleyball.. there's two sides!! Use one for volleyball and one for basketball jfc
    8 people found this review helpful 👍

  • 1/5 Patricia F. 1 year ago on Google
    I did my membership 3 months ago through the website and I was never able to use it unfortunately. I tried to cancel from the website several times but there is no option. I was super busy traveling for work and received a notice that I need to move out of state, so I called today to cancel it and surprise I have to pay the next month even though I have never used what I’ve paid so far. The person on the phone was not helpful at all and did not care about the situation, neither the manager that did not approve it. That shows in my opinion it’s not a good place to take my family to, it should be a place to relax and have fun so I can’t imagine how they deal with other problems.
    6 people found this review helpful 👍

  • 5/5 Cat G. 5 years ago on Google
    So beautiful after the grand reopening! Been a member for a few months during their renovations. The staff has been consistently helpful. It's always so clean. Plenty of GroupEx classes. The childcare got an amazing upgrade and has so much fun stuff for little ones to enjoy. My kids are looking forward to the summer camp programs.
    4 people found this review helpful 👍

  • 1/5 Samantha B. 1 year ago on Google
    Two of my friends were robbed this week at this location. When the lockers are broken in to and the staff doesn’t do anything to help, that’s a bad business model..
    4 people found this review helpful 👍

  • 2/5 Joe P. 1 year ago on Google
    I have been a long time member of this YMCA, I have nothing but great things to say about the staff. However as of recently they have washed their hands of the vehicle break ins and locker room theft going on on their property during their hours. I fear it will become more of a safety risk for our more vulnerable members if something is not done.
    4 people found this review helpful 👍

  • 5/5 georgia b. 1 year ago on Google
    water zumba and conditioning classes assist people who have had surgery or problem in moving and getting exercise. The staff are fun and focused on providing the best of care.
    2 people found this review helpful 👍

  • 3/5 S S. 1 year ago on Google
    The YMCA is a great place for kids, seniors, and families. It is reasonably priced. However, their selection of free weights, gym equipment, and machines is not the best. For a large facility they don’t have a great gym area. The layout of the weight room is also dysfunctional as they have machines on one side, treadmills/cardio in the middle, and free weights on the other side. This makes it impossible to superset or get in a serious workout.
    1 person found this review helpful 👍

  • 5/5 Isaac N. 2 years ago on Google
    I can't speak to the child programs. I would be hypersensetive if it were my child too. But some of the other gripes I read here feel petty. I've been a member for over a year. People have been friendly. Sure, it could have more equipment, but I have no problem getting done what I need to get done. You can find cheaper, bigger, more whatever. This one works for me.
    1 person found this review helpful 👍

  • 1/5 Brian B. 9 months ago on Google
    Offensive front staff. I brought my sons to play basketball. Martha actually told me that I wasn’t their dad. After filling out there forms and then seeing our last names were different she then continued her speech about how these kids were not mine and they needed an actual parent to bring them and sign waivers. Needless to say I cancelled my membership with the next 15 minutes and will never go back for the sole reason that Martha is rude, abrasive, and incredibly offensive.
    1 person found this review helpful 👍

  • 1/5 Pete P. 5 months ago on Google
    YMCA: Please read my update on the The Flag football program was horrible. Practice times were incorrect. Game times were incorrect. Games cancelled without emails to parents. Referees not showing up. Field was not chalked. Management does not return phone calls or emails. The kids did not receive any medals. Teams were not balanced. One team had 8 players. Another team had 13. Its too bad because it used to be a good program. Update. Update: The "owner' responded to my review and stated that the manager would contact me. However, the manager has made several promises to to talk to me but nothing. He has also given me his direct phone number in which I left numerous messages. It's been several days and I still am waiting to talk to him. This is a typical problem that we have had with the flag Football program. There must be a significant problem because we have never had such a ordeal as this. I'm at the point that I will only talk to the owner. Please look it up ASAP and call me.
    1 person found this review helpful 👍

  • 5/5 dan B. 5 months ago on Google
    I am very impressed with the YMCA experience. They have helped me to lose 213 lbs. With positive experiences with the entire staff. They all make your experience a truly delightful journey. The teachers in water aerobics and zumba let you dance your pounds off. You can get your black line therapy in one of the many lanes in the pool. The Gym area has been a serious commitment for me, I spend 2 - 3 hours there daily. There is a personal trainer during the day. And a staff members around all the time to help.
    1 person found this review helpful 👍

  • 2/5 Chella 5. 2 years ago on Google
    Update, I understood covid directives and was very patient with scheduling for about a year . When covid lifted restrictions and in scheduling pool lanes only 2 and 3 we're available at the times I could go. Although I would try to get in rarely could I get on the schedule. They took 3 and 4 lanes of the pool for practice swimmers in the mornings when school was out and I expected that to change when school was back in session but it didnt. I rarely could use the pool which was the only thing I could do for exercise for a disability. I felt even worse when I reported someone taking pictures of themself in the shower room catching others in the background. I was treated as if I was the issue. This happened again and when I reported it a second time it was treated lightly. Someone told me the person doing it was related to the manager. I gave up but I really loved this Y. The staff once was the best and the fellow members are Christ minded. It has changed and no longer a seniors paradise. I'm a senior lady with aphysical challenges and I love the pool. I try to lap swim. I deducted one star for the pool as it's small and could use 3 more lanes. I've seen up to that many wait but one usually don't wait long as someone will share a lane. I can go alone and feel very safe. The remodel is perfect and I appreciate the effort and time that all put into it.
    1 person found this review helpful 👍

  • 5/5 KAREN S. 2 years ago on Google
    Nice gym. Has a lap pool yay. And cardio elliptical machines that get me in tip top shape.
    1 person found this review helpful 👍

  • 5/5 Leana G. 2 years ago on Google
    I was a LifeTime member for over 12 years. I am so happy that I switched to the YMCA. I love the facility. The staff is great. No, it is not a resort type facility, but it is super affordable and has all I need to get a great workout in. Love it!
    1 person found this review helpful 👍

  • 5/5 Melissa S. 8 months ago on Google
    Love the Y have regained so much self love and confidence through Zumba. I would Love to have a Zumba Friday Evening after work if possible with Monica. Monica shows you to Love and Accept yourself. Body Positivity and Joy in Being You! I had about 6 years not dancing per shaming myself and Monica gave me back the Love for Dance and Myself!
    1 person found this review helpful 👍

  • 5/5 Elizabeth M. 1 year ago on Google
    Since joining the YMCA has become just like family. Everyone there is there to support you and all that you need physical and spiritual.

  • 5/5 Bethanie J. 8 months ago on Google
    The kids always have a great time when we come swim. The only downside for me is I wished they added more chlorine to the water. Other than that the staff is great, most of the lifeguards are attentive and friendly so we're happy!

  • 4/5 Ang O S. 1 year ago on Google
    Love the awesome staff! They are excited and happy to assist. The exercise classes are great and they have complimentary coffee daily. The lifeguards are very respectful and polite and they take their job very seriously. The women's locker room is cold so be ready. The showers are nice and warm. No scale in the locker room, I thought that was strange. They are slow on getting the monthly schedule for the previous month ready or available; it would be nice to have the schedule and events calendar a few days before the next month so we can schedule things accordingly. Otherwise, yes join the YMCA there will be a group or individual physical activity for everyone even your children.

  • 5/5 Bukola B. 7 months ago on Google
    YMCA is a wonderful place to be for young and old. The gym is fantastic. Affordable membership too.

  • 5/5 Ria N. 6 months ago on Google
    The friendly people and upbeat environment at the Lake Houston YMCA always make me feel welcome and valued! I consistently come away feeling much better than when I arrived - both physically and emotionally. The Y offers so many different programs and activities, that there's something for every interest and ability level. (It's a judgment-free zone!) My grandchildren play basketball and swim. My daughter can drop them off for a parents' night out. And I have my senior programs to keep me healthy into old age - not to mention other senior activities, like a recent full-day outing to Camp Cullen for canoeing, archery, zip line, dining, dancing, and much more. And I'm looking forward to an up-coming day cruise on a big-wheel paddle boat! My membership really is a great opportunity to stay active and make friends.I can't recommend it enough!

  • 5/5 Debra V. 4 months ago on Google
    I am a new SilverSneakers member and this is an awesome way to stay active and helpful in my "old" age. I love the support and help from the staff at the Y

  • 5/5 Carol S. 8 months ago on Google
    I primarily use the functional training room with my trainer, Lisa Mooney, who is awesome! I've been going to the Lake Houston YMCA since my children (now adults) were young and involved in the Ys sports programs. It's a great facility with great programs.

  • 5/5 L. R. B. 7 months ago on Google
    The people employed at the Y are your greatest asset. Every interaction I've had has always been positive. I appreciate the detail in making sure the facility is clean and organized. Family environment is highly valued.

  • 5/5 Boyd T. 2 years ago on Google
    Our son plays 8-10 year old basketball league there and the coach (The Bulls) is exceptional! He's AWESOME with the kids and he teaches the kids about teamwork and good sportsmanship. A true leader with a passion for the game! We are extremely blessed to have him as our son's coach! Thank you YMCA for such a great opportunity for the children!🧡

  • 5/5 Paloma K. 4 years ago on Google
    I am loving the Y... their favorites are great but their instructors are even better! I love it that children over 8 can use the equipment to exercise as well (under adult supervision of course). They have lots of activities and great family programs.

  • 4/5 Jeff L. 1 year ago on Google
    Great YMCA for the area, We use it for sports with the kids.

  • 5/5 Pat P. 1 year ago on Google
    The Wednesday Aqua Zumba class at 9:00 am is the best !

  • 1/5 Big M. 2 years ago on Google
    I see people with slides playing basketball every time I come here and don’t get kick out but as soon and in wear slides I get kick out

  • 5/5 Erica B. 3 years ago on Google
    Shout out to Alyssa! We got a tour of the facility with her yesterday and she was very sweet, bubbly, and answered all of our questions. First impressions are everything when joining a new gym, and she gave a good one. We are excited to join. Thanks again, Alyssa!

  • 5/5 Mary C. 2 years ago on Google
    YMCA in Lake Houston is the best the staff there is so nice and always offering to help. Life happens with situations in our own lives but they are so understanding and always going the extra mile for the member.

  • 4/5 Melody H. 2 years ago on Google
    Fun, good for me while doing things I love to do like swimming 🏊‍♂️! Great variety of classes for all ages, abilities, and interests! I love my Y!!


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Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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