1/5 Raven W. 1 year ago on Google
This
used
to
be
the
only
hotel
I
would
recommend
for
my
family
and
friends
to
stay
when
visiting
throughout
the
year
and
every
year
for
my
birthday,
however
after
this
last
stay
I
will
never
view
this
hotel
the
same.
Hotel
staff
constantly
entering
without
knocking,
being
harassed
by
hotel
staff
day
and
night
for
an
updated
payment
method
just
to
find
out
after
check
out
both
cards
were
successfully
charged
the
entire
time
(doubling
the
amount
charged
for
my
stay),
and
dealing
with
my
keys
being
constantly
deactivated.
The
stay
was
far
from
serene.
The
hallway
even
wreaked
so
bad
(smelled
like
dog
urine)…the
front
desk
staff
was
familiar
with
the
preexisting
issue
and
all
they
could
offer
was
air
freshener.
Just
horrible.
This
hotel
left
me
feeling
improperly
harassed
and
extremely
uncomfortable
for
5
nights
to
the
point
where
I
shortened
my
stay
and
rushed
to
leave.
As
a
silver
member
(myself)
and
a
gold
member
(my
fiancé)
there
was
no
reason
for
the
staff
to
treat
us
so
poorly
with
no
accommodations.
This
issue
could
have
been
easily
resolved
with
a
holding
fee
and
closing
our
charges
at
the
end
of
our
stay
then
knocking
before
entering,
however,
the
hotel
staff
treated
us
like
peasants.
I
stayed
at
LV
Cosmo
2
weeks
prior
to
this
stay
and
only
3
nights
and
our
cost
was
triple
the
cost
of
this
5
nights
stay
and
the
Elite
member
services
team
didn’t
dare
treat
us
like
this
and
we
were
staying
in
the
PENTHOUSE.
And
as
a
solution
to
all
of
the
inappropriate
harassment,
disruption
to
stay,
inappropriate
actions
from
hotel
staff,
stinky
halls,
and
discomfort
we
faced
for
5
nights…The
most
the
Director
of
rooms
offered
was
$400
or
a
$2300
bill.
UNACCEPTABLE
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