Featured Reviews


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  • 5/5 Kelly H. 1 year ago on Google
    My experience was fabulous and I am forever grateful for the staff at this hotel! I was in such a pickle with no vehicle and not sure if the area was safe to walk ,but nearest store was 3 miles. I had forgotten my iphone charger and phone was about to die. I went downstairs and the GM Charles was by the front desk and I asked for help. He was so generous and let me use his personal charger! Without my phone I would not have been able to line up my ride for my business meeting. Also, the front desk representative the night I arrived was superb. I got in late and as soon as I walked in my room I noticed the maids had not finished and there were no sheets on the bed. I called down and said if I could get sheets I would make the bed but he would not allow that. He immediately placed me in another room and gave me a complimentary breakfast. I have no complaints. It again was a great experience and I will definitely be back when I come to this area.
    1 person found this review helpful 👍

  • 5/5 David 6 months ago on Google
    Was there for a two week period and, admittedly, had a very nice stay. The one call out was the hotel food. I’ve been a Marriott member for many, many years and, although the food isn’t bad at the hotels, it isn’t what I would define has really good. I was pleasantly surprised during this stay as my meals were really very good! Well done Marriott and thank you for the enjoyable stay!
    1 person found this review helpful 👍

  • 5/5 Dawn H. 1 year ago on Google
    The Marriott South at Hobby Airport is a good location, even if you are heading downtown for a convention. Although it's a 20 minute ride with traffic, it goes quickly and parking is free so you don't feel like you're paying twice. The staff are extremely helpful and so nice that I would stay here again just for that aspect of the hotel. This Marriott has an M-concierge lounge which was very nice and open 24 hours. If your rewards membership offers a free breakfast, they provide you the regular buffet which was awesome and really good. Overall, I stayed with another coworker and although we were skeptical about location when we booked we ended up both saying we would definitely stay here again.
    1 person found this review helpful 👍

  • 5/5 sofee h. 7 months ago on Google
    Great atmosphere and great food.! The customer service agents at the front desk are wonderful and always eager to help out by always practicing the "extra mile' to make sure the customer is beyond satisfied.! And it is, indeed, what this young gentleman, Lonnie Freeman, strives at doing every day.! I can't express enough my extreme satisfaction of his customer service. So to you Mr. Charles Watts (General Manager) I would like to command Lonnie, who definitely, makes a difference at your beautifully and recently renovated Marriott Property at Hobby Airport. Also, a huge shout out to Mr.Kinsley, your one and only Manager who is known by most of your customers tru his professional and friendly unique customer service. I also just love love love the Atrium with the Soothing Water Fountain.! Sophie H.
    1 person found this review helpful 👍

  • 5/5 M W. 1 year ago on Google
    I have stayed at Marriott properties for 25 years and over1,400 nights. NEVER, have I observed a GM more engaged with his guests. Charles Watts, GM, actually drove himself to pick me up off site in a shuttle to bring me to the property. This fine example of excellent leadership is obviously contagious as each staff member at this property has a similar outlook to create an excellent experience for each guest.
    1 person found this review helpful 👍

  • 1/5 Marlin L. 1 year ago on Google
    Rooms dirty and old. This hotel definately shows its age. They will charge you to park even if you don't have a vehicle and it is a waste of time trying to get that removed from your bill. Restaurant is edible.
    1 person found this review helpful 👍

  • 5/5 Michael F. 9 months ago on Google
    Great hotel! The rooms are brand new, stylish, clean and modern. Very comfortable beds and king size pillows. Great bathroom, shower and large amenities. I arrived after midnight and the shuttle was prompt, friendly driver and quick ride to the hotel. The front desk staff was friendly and my check in was fast. Each day housekeeping cleaned my room very well. It’s great to come back to my room after a long day of work and find the bed impeccably made and fresh towels in the bathroom.
    1 person found this review helpful 👍

  • 5/5 Patricia S. 6 months ago on Google
    This hotel is definitely worth 5 star.. last minute RSVP due to a canceled flight no problems. Hotel large, and immaculate, shower was amazing beds were comfortable. Staff polite everything went smoothly right down to the shuttle to the airport. Highly recommend
    1 person found this review helpful 👍

  • 1/5 Destiny E. 1 year ago on Google
    **AIRPORT TRANSPORTATION** I thankfully wasn’t staying at this hotel but I did use their shuttle to and from the airport, the experience was absolutely horrible. I arrived and made my first call for pick up at 10:39PM. I was told that the driver was less than 5 minutes away so I hurried outside. At 10:47PM I called again as the driver had yet to arrived and I worried I may have missed him, I was told to stay where I was and that the driver would be arriving soon. Every call I placed after 10:56PM was ignored. No one provided details of where the driver was at of if I’d even be getting picked up. It was already so late in the evening at 11PM and very disappointing that they did nothing to communicate with me or even try to remedy the issue. I chose this parking on Spothero because it insured parking AND transportation to and from the airport. Terrible experience and terrible customer service, I’ll never park here again, please pay the extra money to insure you’re actually picked up. Management was EXTREMELY rude and offered no sort of remedy. If this is how the guaranteed transportation is just image how the hotel is. Please spend your money else where.

  • 5/5 Michael G. 5 months ago on Google
    Great service and an excellent room. Very large shower that was a huge bonus. Breakfast buffet was OUTSTANDING!!! Hotel shuttle runs 24/7 every 30 minutes! Never found that benefit at any other hotel I stayed during my travels. That's an excellent feature! Personnel are first class at the front counter and breakfast room!

  • 5/5 Dee B. 9 months ago on Google
    I attended a conference at the Houston Marriott Hobby. First, location is perfect only minutes away from the airport and the hotel has a shuttle that travels to and from the airport at the top of the hour. The rooms are newly renovated, and I am picky with the cleanliness, but was very happy with the entire room. It was pristine! The best part of the visit was definitely the staff- especially the ladies at breakfast and the coffee shop. Sandra learned my drink of choice the first time I ordered it, and I was floored when she repeated the drink the second day without me having to ask for it. She was AMAZING. I have not encountered someone who has that kind of memory and is so engaging and sweet. If you think of hospitality, you think of Sandra. The other two ladies Jennifer and Imelda were also fantastic, very cordial and thoughtful. Even though I was traveling for work, I still enjoyed my time there. The General Manager was constantly walking around and you could see his commitment to making every guest feel welcome. Fantastic hotel!

  • 5/5 Brian G. 9 months ago on Google
    I stayed here for a convention held in the hotel. The staff from pickup at the airport to drop off at the airport is exceptional. Everyone is courteous and generous with helping you feel right at home. Every time you see a staff member you are greeted with a smile and a can-do attitude. Because the hotel is a bit of an oasis (ie: not much in the immediate area) they have good food service on site. The "kitchen" is a bit limited (no bathroom supplies) but it's good for a quick snack. I had the buffet for breakfast and lunch with a reasonably good selection of food. I stayed here a couple of years ago and the hotel was renovated very recently. The updated rooms are exceptionally comfortable. The shower was amazing, great flow of water... If you need something near the Hobby airport, this is a good one to go with.

  • 5/5 Brooke S. 10 months ago on Google
    I have spent nearly two months (off and on) here for work in the last 6 months, staying in the hotel and using the conference center. Every single staff member has been amazing, often going above and beyond for us. Everyone - front desk, sales, custodial staff, food service, maintenance. I’ve had literally hundreds of interactions with staff and they all deserve glowing reviews. The meetings rooms are always clean and organized exactly how we need them. The hotel rooms are beautifully remodeled and comfortable, even for extended stays. The food is fantastic, but if you want to eat outside of the hotel, there are also tons of places a short hop away.

  • 5/5 Jennifer G. 9 months ago on Google
    I recently had the pleasure of staying at the Houston Marriott South for a business conference and it was an absolutely fantastic experience from start to finish. From the moment I walked through the doors, I was greeted with warm smiles and genuine hospitality that made me feel right at home. The staff went above and beyond and their personable and attentive nature truly set this hotel apart. Every interaction, from the front desk to the banquet staff (shout out to Lucia for being such a kind soul!), was met with a genuine desire to make my stay comfortable and enjoyable. It was evident that the entire team took pride in their work and genuinely cared about the guests' experience. The hotel itself was immaculate. It has recently undergone a remodel, and the lobby is simply stunning. It is clear that the hotel management takes great care in creating a comfortable and aesthetically pleasing environment for their guests. One standout feature of my stay was the presence of the General Manager, Charles. It was refreshing to see a manager actively engaged with his team and guests. Charles was not only approachable and friendly but also incredibly attentive to every need. My sincere thanks to the entire team at the Houston Marriott South for making my visit so special. I cannot wait to return in the future!

  • 3/5 Nicole T. 6 months ago on Google
    I frequently visit this hotel due to my career in travel… Usually I enjoy the buffet breakfast, drinks at the bar and the meals from latitude. But this Morning, I was grabbing food from the buffet and as I was toasting my bread, a roach came from under the toaster.. I literally gagged!! The worker saw my distress. She immediately apologized and handled the situation by cleaned the counter.. but let’s just say, my appetite was ruined.. I’ve also seen a few mosquitoes in my room from past visit and woke up with bites on my legs. Positive notes, the work out room is nice and even has a stair master. Not a favorable walking area but staff is pleasant and accommodating.

  • 4/5 Roger C. 1 year ago on Google
    Business class near the Houston Hobby airport. M Lounge is pretty basic and not worth paying extra to upgrade if you don't rank high enough to get it complimentary as a Marriott member. The atrium is huge and the hotel is being renovated. Wine list and food menuin the restaurant that is only open after 4:30 pm are basic but adequate.

  • 4/5 Marlo Goldstein H. 1 year ago on Google
    Very clean and quiet. Exceptionally nice staff...every person I encountered including front desk, manager, restaurant staff, shuttle drivers, housekeeping...were friendly and helpful. Even the hotel guests were super nice! The rooms were clean, but need an update (including outlets on either side of the bed). No water bottles in the room, but I was told that would soon be changing. The breakfast buffet is very expensive for the quality (they have plenty of food, but it is basically the same as what is offered for free at other Marriott brands I've stayed at).

  • 4/5 Jess M. 1 year ago on Google
    Nice hotel on the inside. Lobby was beautiful and the rooms were nice. Bathroom was the nicest part of the room. Just wouldn’t go walking around there at night. Not in the best of areas, pretty sure we saw hookers walking the road behind the hotel.

  • 4/5 Isabelle H. 1 year ago on Google
    Flight got canceled so I ended up here for the night. Really close to Hobby. Lobby looks nice. Staff are pleasant and responsive. Room could have been a little cleaner. There were some odd bits of heck knows what stuck to the walls at just above eye level. Sheets smelled clean. Shower was nice. Beds are hard as a rock imho but I do like them softer than most so that's on me I suppose

  • 4/5 J.W. B. 1 year ago on Google
    This hotel is nicely renovated recently but still shows signs of significant age. Beds were a bit hard, curtains showing some signs of wear, and the room lighting was kinda dim. But good Marriott experience, lounge and breakfast was great. Good experience overall for a single night airport stay, not sure if I'd stay days at a time though.

  • 5/5 H D. 1 year ago on Google
    A very pleasant stay. We typically stay around 200+ nights at a Marriott each year. This property stands above most others in the same price range. The hotel is a bit dated, but only enough to offer a vintage feel. Which I absolutely loved. Check in experience was fabulous, I actually felt appreciated as an Ambassador Elite. We were offered lounge access and found it always stocked with complimentary snacks, they have the BEST gummy bears 😋 Our suite was clean. When our a/c decided it didn't want to shut off and was too cold, engineering was there quickly to fix it for us. We were driving a branded vechile for work, so previous reviews had me a bit nervous but the lot was extremely secure and offers Lot Cop cameras. The general manager took time to reach out and personally thank us for our stay.

  • 5/5 Jessica A. 1 year ago on Google
    I stayed here for a work trip and I have to say it was a very pleasant stay. The staff was so friendly and accommodating. And the rooms were spotless. The gym is small but has what you need for a quick hotel work out. The restaurant has a decent dinner menu. I would stay away from breakfast. It’s 18$ plus tax and it only has the basic stuff that a free continental breakfast offers.

  • 5/5 Ovidio V. 1 year ago on Google
    Front desk was professional, respectful, appreciative. Restaurant/bar personnel were most pleasant and accommodating. Even the housekeeping staff that we spoke with were eager to wish us well. Lounge was well-stocked. Breakfast was delicious. Parking area was fenced, gated...seemed safe. We'll be back.

  • 5/5 Cynthia D. 1 year ago on Google
    The hotel staff is amazing here. The staff members are genuine and all of the staff is professional and courteous. As a small business owner excellent customer service goes a long way and leaves a lasting impression. Thank you for treating me like family. I am extremely impressed with how the staff remembered me and treated me like they have known me for 20 years. They made me feel at home while I am away from home.


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