1/5 Ashley P. 5 months ago on Google
I
started
to
leave
3
stars
off
the
strength
of
the
staff,
but
after
reflecting
over
the
issues
I
had,
it's
a
1
star
and
do
not
recommend
it.
I
came
in
on
a
Friday
with
a
friend
for
a
concert.
The
check
in
itself
was
quick
and
easy,
and
the
woman
working
the
front
desk
was
nice.
I
was
given
the
keys
to
the
room
and
took
the
elevator
up
only
for
the
door
to
the
room
to
be
locked.
The
keys
provided
worked,
but
it
seemed
as
if
the
deadbolt
was
locked
from
the
inside,
so
we
weren't
able
to
get
inside.
This
was
incredibly
frustrating
coming
straight
from
the
airport,
lugging
around
our
suitcases,
etc,
just
to
have
to
go
back
down
to
the
lobby.
The
front
desk
was
immediately
able
to
get
us
another
room
on
a
different
floor
and
was
apologetic
for
the
mishap.
When
we
got
in
the
room,
it
was
underwhelming.
The
room
had
a
drawer
in
the
dresser
holding
up
the
TV
meant
for
a
refrigerator
(and
labeled)
but
there
wasn't
one,
the
furniture/
sofa
was
tattered
and
one
of
the
main
lamps
in
the
room
didn't
work
which
left
the
room
dark.
Being
exhausted
from
the
travel
and
the
mishap
with
the
previous
room,
these
seemed
to
be
minor
inconveniences,
so
I
left
it
alone.
When
I
went
to
shower,
there
was
an
issue
with
the
drain
that
caused
the
water
in
the
tub
to
not
drain
properly
and
it
basically
built
up
as
if
I
were
taking
a
bath.
I
was
fed
up
by
this
point,
so
called
the
lobby
with
what
was
going
on.
Someone
came
up
and
was
able
to
get
the
shower
fixed,
but
the
damage
was
already
done
and
a
horrible
impression
left.
I
will
say
the
staff
was
incredibly
friendly
and
if
there
was
anything
needed
(extra
toilet
paper,
toothbrush,
etc)
they
were
prompt
and
eager
in
helping,
but
even
the
friendly
staff
and
it
being
close
to
the
galleria,
restaurants
and
stuff
isn't
enough
for
me
to
recommend
the
hotel.
Stay
someplace
else.
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