Crystal Pawn Shop image

Crystal Pawn Shop

Jewelry buyer Gold dealer Pawn shop Diamond buyer

👍👍 Juan is a great guy to do business with! Always polite, never offers bogus deals. There’s a reason why I always return. 10/10 recommend this place! People often mention watch, business, service, pawn, shop, customer, Juan, deal, good, time,


Address

3990 Barker Cypress Rd Ste. A, Houston, TX 77084

Website

www.crystalpawnshop.com

Contact

(832) 674-7522

Rating on Google Maps

4.30 (86 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 7 PM
  • Friday: (Good Friday), 10 AM to 7 PM, Hours might differ
  • Saturday: 10 AM to 5 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: watch (11) business (9) service (8) pawn (8) shop (8) customer (7) Juan (6) deal (6) good (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nicholas R. 2 years ago on Google
    Juan is a great guy to do business with! Always polite, never offers bogus deals. There’s a reason why I always return. 10/10 recommend this place!
    3 people found this review helpful 👍

  • 5/5 Ram 3 years ago on Google
    I’ve been coming here for quite a while. Back before they were at their current location. They always make sure to take care of their clients. I’ve bought and pawned plenty of items here. I bought a .380 from them and they matched the online price. Good thing about this place is its completely ran by the owners so you don’t have to deal with salesmen and managers. I bought a bad ps4 remote from here and they made sure to take care of me. Replaced it and told me if it didnt work to bring it back. Needless to say the replacement works perfectly. Great place of business and great customer service.
    2 people found this review helpful 👍

  • 5/5 Erika B. 2 years ago on Google
    I absolutely LOVE Crystal Pawn Shop! On top of 5 STAR Coustomer Service & SO VERY Welcoming, Kind & Respectful from the moment you walk into the Venue. They provide 5 STAR Service & give you THE MOST for any valuble Item that they can. I will NEVER go to another Pawn Shop! They are stuck with me for LIFE!!
    2 people found this review helpful 👍

  • 5/5 Joel J. 3 years ago on Google
    I live in Ohio, but Diego is an old friend and did me a solid. I got a great deal on a really nice guitar, and the entire deal was done over the phone. Great service! Shipping was fast, too.
    2 people found this review helpful 👍

  • 5/5 Frank V. 11 months ago on Google
    Definitely my go to pawn shop. Owner is very genuine, exceeds customer service and provides you with the easiest transaction you will come across at a pawn shop. Hell hear you out and work with you. Definitely wouldn't look anywhere else.(by the way, i live in downtown and still drive here )
    2 people found this review helpful 👍

  • 5/5 Todd K. 3 years ago on Google
    Stepped into this pawn shop just looking. I found several items I liked. The shop owner was friendly accommodating and helpful. He was very willing to make a deal and we came to an agreement for a “package deal” of all the items. I walked away very happy. I also saw him make deals with another customers while in there. Prices were good and lots of inventory. I will be stopping in from time to time to see what’s new. Highly recommend!
    2 people found this review helpful 👍

  • 1/5 Andy M. 11 months ago on Google
    The owner is very unprofessional! I don’t know what happened I was going to the shop for years even when they were at the old location. I guess he was having a bad day and had a very bad attitude with me in return, made me have one once again I’ve been going here for years. I will take my business elsewhere. Also, he tried to take me out on a date very unprofessional. I gave ratings from my experience dealing with your location. Thanks for doing your investigation on to other companies that I decided to do reviews on! I don’t need your advice I can give my opinion and that’s what it is my opinion when you did your alleged homework on the reviews that I left with the other two businesses, you should have check the other ones they got five stores. Once again it’s my opinion, and I will state that as I see it, you should try being more professional, and your business may go further. Don’t come for me because I have proof and I would definitely post it I left my review and left it alone but if you wanna go there, we can. Also, I’ve never post to 17 reviews on anything let’s be maybe three I will post the video that I have of you being a professional clearly lied when you said 15 out of 17 never made those type of reviews on any business most of my reviews, except yours in 2 to 3 others are negative once again, my opinion, but I can’t I have time for your foolishness Also, lastly, my review had nothing to do with you breaking the state law or any law that statement I’m unclear once again it proves my point you’re a liar, and unprofessional read my review before replying back unnecessarily as I stated previously
    1 person found this review helpful 👍

  • 5/5 Dan H. 5 months ago on Google
    Great pawn! Owner is really fair and honest. Can’t wait to swing by again.
    1 person found this review helpful 👍

  • 5/5 DONNELL W. 8 months ago on Google
    True five star pawn shop. Great service with a friendly atmosphere. I won't go anywhere else. Thank Juan,
    1 person found this review helpful 👍

  • 1/5 Alexander Haskell (. 10 months ago on Google
    I have traveled to this location on 2 different occasions when they are supposed to be open, and they are closed. At the time of writing this, I'm currently sitting in front of the store, it's Tuesday and the time is 2:20pm. Their hours listed are Monday - Friday from 10am-7pm, and the door is locked, lights are off, and nobody is answering the phone. Waste of my time and gas. Very unprofessional to not adhere to your own operating hours. There was no sign or anything posted saying if they were on lunch or when they would be back to reopen. I would definitely try to call before you make the trip to ensure someone is actually going to be there, but be aware, in my experience, they never answer the phone.
    1 person found this review helpful 👍

  • 5/5 Dominic L. 7 months ago on Google
    If I could give 6, I WOULD! Juan Pichardo has the best customer service! He was very responsive and respectful! Good guy and nice shop!
    1 person found this review helpful 👍

  • 5/5 Ryon H. 3 years ago on Google
    Excellent customer service, very friendly, and nice people! They have good deals on anything you see and find. Should definitely come check them out!
    1 person found this review helpful 👍

  • 1/5 Danielle N. 5 years ago on Google
    I called Crystal Pawn to see if they replace watch batteries and they did. I was happy to find a local business to do this. My husband went in to have the watch battery replaced yesterday. This business replaced the battery. When they handed the watch back to my husband he took a look at it. The back of the watch was very scratched up and the glass face on the watch was chipped and cracked. My husband told them that this happened and they flat out denied it. They didn't charge for the battery replacement but refused to do anything or even accept responsibility for damaging this watch. I have pictures of before and after they handled the watch. This watch was sold to a client and was going to be sent out that evening. Obviously since the watch was so damaged we had to inform our customer of the situation and cancel the order. We have quite a few watches and were hoping to build a business relationship with a local company, however this will not be the company that we choose to do business with. We will never use or refer them again.
    1 person found this review helpful 👍

  • 5/5 Shawn L. 1 year ago on Google
    Owner/operator is just a good guy. Very thorough and very helpful.
    1 person found this review helpful 👍

  • 5/5 Charlotte K. 3 years ago on Google
    I visited this pristine clean Pawn Shop looking for help taking out sections of a new watch. Mr. Juan was so courteous, and fixed this watch that has been hanging off my arm, within minutes. NO CHARGE! In fact, he refused to take money. They have 1 of the finest selections of .9 mm around and fabulous pricing on both 55 and 65 in. Samsung TVs. Great DVDs too. Stop in. Support our local businesses! I will be going back. Often.
    1 person found this review helpful 👍

  • 5/5 dennis p. 2 years ago on Google
    Crystal Pawn is my go-to place in Houston for firearm transfers. Ricardo is a great guy, very friendly and outgoing. He won't steer you wrong!
    1 person found this review helpful 👍

  • 1/5 Nicole B. 7 months ago on Google
    The owner is clearly unhinged, I mean look at their responses. The only negativity here is this shoe box, basement smelling pawnshop and it’s gargoyle-esqe, happiness deprived owner.

  • 5/5 ChillVibesXxX 7 months ago on Google
    Juan at crystal pawn has always been very good to me, best pawn shop out there! Amazing prices and deals!

  • 5/5 eduardo a. 7 months ago on Google
    Very good service, atention and most of all, Mr Juan is a very good person

  • 5/5 ProjectBabyJaay 6 months ago on Google
    I went to crystal pawn on barker cypress and they customer service is quick and fast really nice guy great personality

  • 1/5 Brad B. 4 months ago on Google
    Selling guitars very used for 80 dollars more than they cost new. I tried to enquire about this but the man working ignored me...he was busy watching you tube. Every guitar or amp related item was priced ridiculously. So I'll go to guitar center and get same guitar brand new for 80 bucks less. Edit to owners response. That's not true. You sound like a robot. I'm not gonna bother taking photos of your equipment, and drive across town and photo the same guitars amps and pedals 90 to 200 dollars cheaper but brand new. Whatever you lost a serious return customer as I deal with this type of equipment. You are charging 599.00 for an amp pedal that retailed for 99.00 on multiple sites. ( repairing..custom modding..etc)


Call (832) 674-7522 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Buys used goods
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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