Friendly & professional overall. I recommend it. Nothing that warrants anything above an average three star though. I'm getting stricter with my ratings to help better distinguish between poor & exceptional businesses & locations. There are better places out there. There are worse places out there than Hieden Feed & Supply. I do like that it's a family owned small business. Try to support them as much as I can over big corporations.

Bought hay from here and found it moldy as soon as they dropped it. Called immediately and requested new hay or a refund. I was told that they would come pick it up, 2 days later, nothing. I called again today and the lady told me that they will not refund or pick it up. I have attached pics because I don't want anyone to have their herd get sick with this mold. Do do business here. Extremely rude and doesn't stand behind their products or service. Stay away!!!

If you like old and grumpy people that sit behind the counter on their butt.... You will love this place. Then purchase something and feel like a number not a valuable customer. The parking and parking lot is the worst. Pot holes and very hard to understand where to or how to park. When looking at feed nothing is priced and you must rely on the staff that sits behind the counter for prices. I shop there due to its location but could be vastly improved if staff tried.

Great feed store, been here forever and still has the great old ways of service. Bought 5 chicks today and everything needed to care for them. Update The chicks are growing so fast and they are so healthy. I plan to get 5 more real soon. I think every home needs a chicken in the yard. The exterminator would be out of business in no time The chicks are about 8 weeks old now and doing great Fixing to put the now at 10 weeks on regular chicken feed. They got me in trouble today by coming in the open door

The employees are very helpful, this place is my new fav. Place that I can buy food from for my Huskies. As well as I purchased a natural honey from here. Must try. The food has a nice smell unlike other dog brands, try for your self and see. As well as you can ask for a sample if they have in stock for the food type you pick for your fluffy friend.

Feed store as they should be! Just like the ones I remember growing up and the prices are great! Very nice having a true feed store nearby.

Excellent customer service each and every time I have stopped in! They always have what I need.

Love hieden! Been around since I was a little girl going with my daddy. Will continue to support them!

Great owner. Always pleasant.. Great place for pine pellets & necessary needs for my fosters & yard

A nostalgic feed store on the outskirts of town. Friendly people that stock every thing you might need for your animals, critters, plants and pets! Give them a try.

Love this place. We buy our food for our animals. Great service and even greater employees working the front counter!!

I get my dog food, her treats the ones for her joints she limps from time to time. I think Xena needs a new mattress for her bed. They like those giant stick treats too.

Great place to go if you need comparative thoughts and opinions on products! I've been going there for the past 10 years and always seem to get the best treatment

Only place that has the large breed dog food that I buy plus an assortment of other items not just for pets but livestock (obviously) as well. Always pleased when I come here

I’m very satisfied with this store, I buy all my dog food here and chicken pellets for my chickens that also I bought here in the spring. I’ll continue coming here they have better prices than tractor supply

Barbara is a very nice woman that made time to speak with me, thank you 🙏

Always helpful and have whatever you might require in several departments. I had issues with lawn and was given sound advice.

Super friendly staff, I was able to call 15 minutes before getting there and they had my order ready!

Customer service is great always buy my dog food there and medicine love it.

Very organized and everything you need. I needed Victor Dog Food and they had it on hand and even had someone load gor me. Prices are good. As luck would have it, I got an urgent call right as I went to check out, but apparently they aren't THAT strict about that no service if you are on your cell. :) phew

I got here to meet my daughter's needs. She wanted a rabbit. We ended up getting two!! I also get the dog so goods from here as well. The place is very organized and neat. They offer a lot of different products for animals. I make them my first stop before any other feed store.

I am disgusted by their customer service we have continuously done business with them for years even with the unprofessional, aggressive communication over the phone numerous times with their manager. Our orders are no less than 35 bales every two weeks. I called to complain about hay and asked them to come and see it, they said they would that day; two days later no one came so I called to follow up as I have their check as well. When I was called back they lady rudely said that someone would be with me between 12-2pm and they would collect the rotten 5 bales of hay. I explained that I would need replacements she aggressively said they would not replace and they do not want to do business with me. I have never seen such unprofessional aggressive customer service, this is not acceptable!