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  • 5/5 Jay Roams T. 1 year ago on Google
    This hotel is well run with excellent service. A few reviews mentioning the price, but you have to remember you are getting into the water park for free for days which is a huge benefit also they let two kids stay for free, also a good benefit. The breakfast buffet was excellent, plenty of options. The sky walk on 27th floor was great as was the infinity pool on 26th floor. As for the rooms, the balcony is spacious with a child safe high railing, bed was high quality, bathroom great and clean with hairdryer for the wife, small coffee tea section with mini fridge also good. Reading lights in bed a nice touch and quality body wash and shampoo nicer than other hotels. Housekeeping set up a small bed for my son which was excellent service. The room towels were a bit like hospital towels though, could be better. Plenty of parking out front. Some reviews complain about 3 pm check in, but come at 12 pm, leave stuff in car, and go to the water park (has lockers) for a few hours then you can miss any busy time, check in at 4 or 5 pm and go out for dinner. You can charge food and drink at the park to your hotel room so no need to carry cash or cards. Overall, when you consider 3 people are getting the water park free for two days at least this place is a good deal and perfect if you have kids.
    2 people found this review helpful 👍

  • 5/5 Joagat 1 year ago on Google
    Excellent hotel. The building is attractive with excellent views and clean facilities. The rooms are big and in perfect conditions, with a very comfortable bed and a small balcony. The swimming pool of the top floor is amazing, a very nice place to relax after am active day. Great place if you plan to visit the water park, totally recommended.
    2 people found this review helpful 👍

  • 4/5 Bryan L. 9 months ago on Google
    I'd like to share my review, starting with an important note: it's worth mentioning that guests at the Holiday Inn can enjoy complimentary access to their water park. Unfortunately, I wasn't aware of this when I visited the water park before checking in so I ended up paying an additional āļŋ2899 for the 2 person package at the water park which included tickets (otherwise āļŋ1299 each) , towels (otherwise āļŋ300 each), and a meal that comes with 2 drinks and a pizza . The staff at the water park didn't inquire about my hotel stay or inform me that entry was free for hotel guests, otherwise I could've saved that āļŋ2899, which is around 70% the cost of a nights stay at the hotel itself. Setting aside that initial confusion, my overall stay at the hotel was quite pleasant. I opted for a room on the higher floors with an ocean view. However, I must admit that the view itself was slightly underwhelming, as there wasn't much to see along the coast. There were limited activities and sights in the ocean. As for the room, it was fairly average and in line with what you would expect for its price range in terms of size, comfort, cleanliness, and location. During my stay, I had the opportunity to dine at the Pramong Restaurant, situated on the 7th floor. They offered a selection of local dishes as well as some Western options. The food was enjoyable, and the prices were reasonable. I also made a visit to the sky bar, located on the highest floor. The atmosphere was pleasant, with a DJ playing a great mix of music. I relaxed with some beer and indulged in their delicious bar bites. In conclusion, my experience at the hotel was generally positive. The combination of amenities offered was appealing, and I would consider returning in the future. Unfortunately, I didn't have enough time to explore their infinity pool due to the numerous activities available at the hotel, but I plan to give it a try during my next visit.
    2 people found this review helpful 👍

  • 5/5 Ahmed A. 1 year ago on Google
    Great hotel for family and couples who enjoy thrills of water park, we had a great time especially my kids. You may arrive to hotel before the check in time and get a pass to water park right away, same is for check out day, hotel gives pass even if you check out. Rooms are very clean, they were kind to provide us with extra items we requested free of charge, so kind of them indeed. Kids club was great, very attentive staff, entertainment for very young and teens as well. Make sure to book and bring your socks to kids club. Breakfast was fabulous, includes wide range of menu. Overall exceeded our expectations, IHG team making great effort to cater I'll your needs and make you feel comfortable. Try the rooftop glass floor and the swimming pool. We will be back again definitely.
    2 people found this review helpful 👍

  • 5/5 ZTC N. 1 year ago on Google
    Great hotel. Location is very good, next to a water park called Vana Nava. Price is a bit high, but well worth it. Service is good, and decorations are good. Really liked the Vana Nava water park. Overall, I give it a 95/100, which is 5 star. I think you should visit this place, and definitely try out the water park!!!!
    1 person found this review helpful 👍

  • 5/5 Kwang C. 3 months ago on Google New
    Staying here grants free entry to the water park which is great. The hotel is very kid-friendly and it has extended breakfast hours (6-11am).

  • 1/5 Phi C. 3 months ago on Google New
    A bad start for an unpleasant check in experience by front staff (Ladies). As i told that i do not wish to make a credit card deposit... as she try to enforce customer to do so... I dont think she know what she is doing to customer right. Great hotel ... untrained staff 10/12/2023

  • 5/5 Idan ben e. 4 months ago on Google
    5 star hotel with great facilities. 27 floors, big and modern rooms, well maintained. The first night we had a room on 25 floor and it was very noisy from the sky bar above. The moved us to family room that was very quite. The breakfast is good with good verity 8.5/10. We ate dinner at the restaurant that wasn’t so good and the food is 6/10. The kids club is just huge and perfect for kids! The fitness room is also perfect and the equipment is new and clean. There’s the water park near the hotel that’s for free and it’s just perfect and extremely big and enjoying. The view from the 27floor is amazing!

  • 5/5 Vandenn K. 8 months ago on Google
    Very good deal during the low season. We booked this place for the water park, but the star of the vacation was the hotel service. Every request we had were fulfilled promptly and without extra pay. The water park was fun but during our stay, some of the main rides were closed. Overall it was okay and would have been better if the food and drinks weren’t so over priced. The hotel’s location is what makes it 4-star. You need to get a grab or taxi to go anywhere. They do have free shuttle service, but who wants to wait at set times and hours that don’t match what you want to do? Breakfast would have been excellent if not for the bacon. Please Holiday Inn, spend money on good bacon. I love bacon, and I just couldn’t eat these tough, greasy cheap bacons. Everything else was what you’d expect - very good. The infinity pool was also great. Good size and the view of the beach and water was amazing. Lastly, the beds were a little too firm for our taste. I could not get a comfortable sleep during our entire stay. The room was clean and comfortable though. I would consider staying here again for the next wonderful service and cleanliness.

  • 5/5 nimrod g. 6 months ago on Google
    Hotel is more 5* feel than most. Great service, amazing attention for details, kids club was fantastic, brekkie was top notch. The Food area Manager (I think he was from Vietnam) really made us feel at home Cannot recommend this enough. We will be back

  • 5/5 Satawat A. 7 months ago on Google
    First time staying at this hotel. Ideal for family with children. Room size is good (recommend to choose high floor with ocean view). Staffs are helpful and friendly. Vana Nava (water park) was opened from 11:00-17:00 during our stay. Children enjoyed the water park very much. Hotel guests can enter water park for free and you can still request to enter (on the same day) even you have already checked out. Good quality and variety for breakfast. Breakfast restaurant on 7th floor can be packed during the weekend, even the hotel try to allocate the time to avoid crash anyway, I would recommend to choose the earlier slot for less people. There is also nice bar on top floor with unique panoramic view of HuaHin, beautiful both day time and night time.

  • 5/5 Tanya K. 5 months ago on Google
    Worth a visit for the views. I would recommend visiting for sunset. Staff are friendly, and we enjoyed the beer and cocktails. Four beers and two cocktail cost around 30 euros.

  • 5/5 Ja N. 7 months ago on Google
    Having a great time here. The staff is friendly and very helpful. Easy walking to Vana Nava. Only one thing disturbing me is that when many guests on weekend or holidays, we have to wait for a while for the elevators. Tasty food and a variety of food to choose from. Have a game room for kids to enjoy but need to spend money. Infinity pool is nice, also have a kid pool with mini slider for small children.

  • 5/5 Darren P. 5 months ago on Google
    Great for families. Food at the hotel was absolutely delicious. Fine dining is its best. And activities we're really good. Can't wait to stay there again.

  • 5/5 Amphawa Choi F. 5 months ago on Google
    We visited on a weekday for 2 days and 1night. I think this is the best value for money hotel where we can enjoy the water park with hotel. We booked a standard ocean room for 4,200 baht including water park and breakfast. Room condition is similar to other hotels in the same price range. There was no bathtub, but the water pressure was strong and the hot water came out well, so there was no inconvenience. There were some reviews about the location, but it was okay for us because we stayed in a hotel facilities for whole day. From the water park to the 5th floor kids zone, fitness, nice infinity pool, and rooftop restaurant and bar, it provides fun and rest for both children and adults. The breakfast menu is also nice and diverse. Even though it was a weekday, there were so many guests, so breakfast schedule was divided into 3 times. (We ate 9:45-11:00am ^^;) We would definitely come again and highly recommend a visit to families with children.

  • 5/5 Graham Y. 1 year ago on Google
    It's a little expensive but with free access to the water park it's a bargain. If you are not interested in the park it's a higher end hotel with nice rooms and a restaurant with a glass floor. The breakfast was nice with a great selection. But I had to nominate a time to go for breakfast which is not ideal.

  • 5/5 Vicky C. 1 year ago on Google
    Highlights of our trip in Thailand. Water park was the highlight! We had fun like a little kid. Room was spacious with a panoramic sea view. gotta be early for the breakfast tho, otherwise it’ll be packed with people

  • 5/5 Shariq A. 1 year ago on Google
    Total value for money, good rooms with excellent service. The staff was superb, polite and ever ready to help. The breakfast buffet spread was absolutely amazing with a lot of choices. I got an early check-in and a room upgrade as well. Thanks to Khun New at the reception.

  • 5/5 Shane C. 1 year ago on Google
    Very impressed with the room size (family suite) it’s super kids friendly! The small sofa can be double as a baby bed when u move it close to the king bed. The breakfast is super duper amazing, the spread and taste and service just simply delightful! The whole family look forward to breakfast every day! Our 4 nights here are so well spent and wonderful! The water theme park is free and just within the hotel premises! Couldn’t ask for a more kids friendly hotel in Hua Hin! The carpark is free too! Note: water heater system is not greatâ€Ķ too hot n uncontrolled

  • 5/5 Damien D. 1 year ago on Google
    We had a great stay at the Holiday Inn Resort in Hua Hin. We had a well-appointed, spacious, and very comfy 'three-bedroom' suite (although one room was a smaller kids room adjoining the master with bunk beds). We had spectacular views from our room and all public rooms; and breakfast was one of the most generous we have ever had. Kids club will keep under 12s entertained and out of your hair. The location is a little out of the way, but a free shuttle bus takes you in and out of the main sites. Best of all, free entry to the Vana Nava water park right next door! The only downside was the beautiful infinity pool deck on the 26th floor was very window and too cold for us to swim. But the views were amazing and we took advantage of two for one happy hour from 3-5pm. :)

  • 4/5 Mike S. 1 year ago on Google
    Nice hotel and great rooms - the breakfast buffet is great too; with loads of choice... Quite a way out of central Hua Hin, which is a bit of a shame and my only negative would be the long wait for drinks in the Sky Bar (and it wasn't even that busy)! Would definitely stay again though, especially as you can use the water park next door as guests of the hotel... 👍

  • 5/5 Apiwat N. 1 year ago on Google
    - Amazing service! All the hotel staff treated us very very well from arrival till check out. - Rooms were quite spacious with panoramic view of the beach and mountain behind. - Breakfast food selection was very wide and tasted great - Interior design was very modern. Very pleasing to the eyes

  • 5/5 Stephen van der M. 1 year ago on Google
    Excellent service at the Holiday Inn spa. Very attentive staff. Forms to fill in before the massage to identify key points needing attention. Soothing music and really well trained masseuses that give super relaxing massages. Great views from the facial treatment and foot massages areas. Highly recommended.

  • 1/5 Thongthit C. 1 year ago on Google
    I stayed at the hotel for 2 nights on company business trip. Advertised check-in time is 3pm but we all got the room keys around 5 pm. In my room, there is no towels at all, not a single one. I called the housekeeping service, I was told that I was on the queue for the service. I had to wait for more than 2 hours to get just a single towel. The worst was the bed linen was not clean, it's not changed just redid. Housekeeping staffs were kind enough to change them promptly. Next day, after lunch I could not get into my room, the key was somehow expired. I talked to the reception for the problem, then was asked whether I would extend my stay!!!! Our group booked for 2 nights. And my room was not cleaned until 1730!!! As IHG member, highly NOT recommended this hotel, unless you are really here for the water park.

  • 4/5 Janhou C. 1 year ago on Google
    So I am going this with my family to celebrate my birthday. Didn’t inform them it was my birthday, but khun Kung who help me with check in was caring enough to observe that. And they gave me a surprise during our dinner in hotel’s restaurant! Apart from the surprise, breakfast selections was good. Our kids like the bunk bed setting, and come with a great view over Hua hin. The pool area is also great, it is an infinity pool, with breath taking view. And there’s also a sky deck for those who’s more adventurous! Kids room is the most spacious one we have been. The access to the water park linked to the hotel was made easy, safety in the park looks ok too, with a lot of staff monitoring the safety on usage. The only regret during the stay, while I was trying to surf in the water park, the taking care of that counter is exceptionally rude to me. Killed my mood, while I already filled in the form, I decided not to try it and move away from him.i urge the park management to watch out staff attitude like this, after all, this is for entertainment, why make people unhappy?(given I didn’t do anything bad) At the end of our stay, khun kung also come out to wave good bye to us. We enjoyed this kind of personalization as an experience, this should be the way of great hospitalization! Overall we would recommend this to those who looking for family gateway.

  • 5/5 Richard Poulin I. 2 years ago on Google
    This was a fun family hotel. I recommend staying at least 2 nights for the water park alone. If you have no interest in the park, the infinity pool is amazing. A good breakfast, helpful staff, and clean rooms.

  • 5/5 Michael B. 2 years ago on Google
    Always an amazing experience. We had a few problems while staying here this time and not only did they make up for it by upgrading our room, they also went out of their way to make my son feel special for his birthday. In fact, this was his second birthday in a row spent at this hotel and water park. He loves it and so do the rest of us.


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