1/5 Ash W. 6 months ago on Google
I
placed
a
delivery
order
over
an
hour
ago,
missed
a
call
from
their
phone
number
and
called
back
shortly
after
receiving
the
call.
I
was
assured
everything
was
fine
with
my
order
when
I
called
back.
I
just
got
off
the
phone
with
someone
that
told
me
his
name
was
Jim
(who
continuously
talked
over
me
and
actually
hung
up
on
me)
who
told
me
they
do
not
deliver
to
Beavercreek.
He
never
once
apologized
for
not
leaving
a
message
or
for
the
misinformation
I
was
given
earlier.
He
just
said
the
lady
I
spoke
to
was
part-time,
apparently
that
means
that
it’s
okay
I
was
lied
to
and
that
my
order
was
never
delivered.
I
was
told
after
explaining
how
I
felt
this
was
unprofessional
that
they’ll
go
ahead
and
issue
a
refund.
They
hadn’t
even
issued
a
refund
for
my
order
that
they
canceled
and
lied
to
me
about
before
this
point!
Had
they
left
me
a
message
or
told
me
the
truth
earlier,
I
would
have
happily
picked
up
my
order.
Instead,
my
partner
will
have
to
get
his
birthday
dinner
from
somewhere
else
now
that
it’s
late
enough
that
most
places
aren’t
taking
orders.
Jim
is
absolutely
rude
and
should
not
be
in
customer
service.
We’ve
ordered
from
this
place
several
times
and
usually
do
pick-up
without
problems.
I
would
not
recommend
patronizing
a
place
that
believes
this
behavior
and
this
man’s
attitude
is
acceptable.
The
food
is
great,
but
there’s
a
lot
of
great
food
in
the
area
with
much
better
customer
service.