Featured Reviews


Frequently mentioned in reviews: hotel (12) good (12) service (8) Forenom (8) stay (6) room (6) customer (6)
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  • 1/5 Fulya Apaydin vom H. 5 years ago on Google
    We were a family of 4 in a one bedroom apartment. The main bed was infested with bedbugs/spiders. We also had trouble with the parking. Signs say that there is parking for hotel guests, but do not indicate, at least not in English, that one has to download a special app and pay for it that way, so we got a hefty ticket. There is no one around at the hotel for service or answering questions, and the people we talked to over the phone were unfriendly and unaccommodating. We are traveling a lot, both for business and leisure, and this was by far the worst hotel experience we had in the last decade. DO NOT GO THERE, THEY DON'T DESERVE YOUR MONEY!
    2 people found this review helpful 👍

  • 2/5 Mountainsteel 2 years ago on Google
    The floor hadn't been been cleaned and we found a toenail in the carpet, there were sticky spots on the floor and confetti under the sofa. The sofabed was disgusting, covered in stains and allover dirty, luckily we had extra sheets to cover it with. The plug in the sink didn't work. The location was great, close to transport and shopping and we had a good view. Would have been a perfect place to stay if it had been cleaned.
    1 person found this review helpful 👍

  • 4/5 Einar A. 1 year ago on Google
    Great little place close to public transport and short walks recommend Flemingsberg woodland.
    1 person found this review helpful 👍

  • 1/5 Vinit G. 2 years ago on Google
    Hotel location is good.👌 Room service is good but all rooms are very small.🥴 Price is high compare to facilities 🥴💵💵💵💵💵 I was there on the 4th floor but I was not able to see anything from the window because a dark black wall of ICA Maxi store come in front and blcok's all the view 😡😡😡😡 Hotel management needs to remove / cut that black wall of ICA 👍 It feels like one is paying for jail room 🥴🥴🥴🥴🥴🥴 There is no one in the reception to guide. New person walks in with a question like " what to do now " 🥴 Hotel dont have there own restaurant or gym 🥴 I would have given -ve star if there was a option to select 🥴😡😡😡
    1 person found this review helpful 👍

  • 5/5 Youssouf M. 3 years ago on Google
    Honestly it was very nice and clean. It was important for us to be close to family that lives in flemingsberg. But we got so much more than that. Barely a 1 minute walk to the train station. Direct train to Stockholm city and Arlanda Airport. The apartment was fully equipped with dish washer and everything. It's very close to the supermarket too.
    1 person found this review helpful 👍

  • 1/5 Shiva G. 1 year ago on Google
    Internet is there, but it will not work most of the time. Room service is not much good. Most of the weekends one lift is not working
    1 person found this review helpful 👍

  • 1/5 Barclay6692 1 year ago on Google
    Worst customer service ever, can't even speak to someone at the hotel they outsource it.
    1 person found this review helpful 👍

  • 1/5 Alexandr K. 4 months ago on Google
    There was a huge number of cockroaches in the room. They were even in bed! This is an abomination!

  • 5/5 Bindhu P. 1 year ago on Google
    Soo good but some rooms is small if bachelor's comes here it's a good place to stay!

  • 4/5 Samar S. 6 months ago on Google
    Stayed here for the long-term. Housekeeping is not up to the mark. They don't do the bedding properly. Also do not clean the toilets or floors as expected. Most of the time they forget to change the toiletries, towels etc.

  • 4/5 Mohteshim Wahaj K. 3 months ago on Google New
    Everything is good except TV, it is a smart TV but no YouTube only Swedish channels are available.

  • 1/5 Erin S. 7 months ago on Google
    BEWARE!!!! I booked my reservation with Forenom Aparthotel Stockholm Flemingsberg via Expedia. Upon arrival I found the room in filthy condition. *Filthy sofa-bed (debris, jar [see pic], inhaler, bracelet) which I found because I could not find the television remote. *Sticky floors under the kitchen table and entryway to the main bedroom *significantly stained couch (sofa-bed) *repair tool sitting out next to a lamp in the secondary bedroom; so we did not dare use the lamp *some sort of dropper in the windowsill of the main bedroom As one might imagine, this left us very uneasy and, I believe, rightfully assuming the unit had not been properly nor thoroughly cleaned prior to our arrival. And cleanliness was of the utmost importance to us given the purpose of our stay was to visit my brother-in-law who is in critical care at the hospital across the street. We arrived late in the evening and had no choice but to stay the first night. We slept on top of the bedding given the state of the accommodations. I requested a refund for the 3 of 4 nights that went unused due to a gross oversight of not only *standard* cleaning practices, but most certainly of the "enhanced cleanliness measures" advertised on Forenom’s website. I provided documented evidence (pictures of all complaints) that strangely did not concern the Forenom customer service team members. I had reserved publishing a review with the hopes Forenom would make good on their mistake and provide a refund given the circumstances of this particular situation. I received the following response: “There will be no refund. If there would have been any problems upon arrival the guest must contact us and we will change the room or in other ways help out to solve the situation. This has not been made in this case and therefore there will be no refund." Immediately upon arrival I contacted the vendor through which I secured the booking (Expedia) who ultimately referred my case to Forenom. And why should a guest have to give the hotel an opportunity to change rooms when they've lost all confidence in your product and services? Just provide a refund, my goodness! We might have been willing to overlook one or two issues, but collectively this was absolutely unacceptable. The services/product were most definitely not as described and the customer service I received completely lacked empathy and regard for specific circumstances despite evidence of wrong-doing on Forenom’s part. I have worked in the hospitality industry for nearly 23 years. I will be sure to share my experience with my colleagues and on as many public review platforms as possible so that others may have the benefit of knowing my unpleasant and most unfortunate experience with both the quality of the accommodations as well as the interactions with Forenom’s customer service team before they consider Forenom for their travel needs.

  • 5/5 Hassan W. 7 months ago on Google
    A good place for a budget stay.

  • 4/5 Almi s. 8 months ago on Google
    Good location, close to train stop. Rooms are O.K., more attention to cleaning is necessary.

  • 4/5 Doar E. 4 years ago on Google
    I like this place. Self service. After you pay, you receive a pin code, doors. A clean apartment, comfortable beds, tv, wi-fi. Near by some big store's (i don't write the names) , train station and parking. By the way, you must buy ticket for parking, around 5€/day. I find relativ easy the hotel, the road it's crossed in front the hotel, was hard with parcking place, but after 7 hours to drive, i have a good excuse. 😉 Now, bad points. The towels, was not the newest, but clean. Not personal parcking place, you must pay, 5€/24h,the car was safty. The air conditioner was loud for me, and i didn't succeed to stop this mashine. I recomand this rooms hotel.

  • 4/5 Rama G. 5 years ago on Google
    Very decent Apartment hotel with access enabled security as usual, but no one to support at reception or lobby and you have to contact customer support through mobile. Rooms will be cleaned on weekly basis and maintained well. Good for short stay up to 3 months

  • 1/5 Ilda S. 2 years ago on Google
    This hotel has only a good location. The bus and train stations are nearby. The apartments have everything you need and mostly all functional. But, I WARNING YOU THAT THIS HOTEL IS VERY DIRTY, I REPEAT TERRIBLY DIRTY. SO SOFA AND BEDS ARE VERY DIRTY. WHEN A TOURIST COMES TIRED, HE HAS NOTHING TO SIT OR LIE ON HOW DIRTY IT IS. ARMCHAIRS, CHAIRS, TABLE, REMOTECINTROL AR ALL IN DIRT. ONE WOR DISGUSTING. I CALLED THE INFO SERVICE, I COMPLAINED, THEY OFFERED ME TWO MORE APARTMENTS TO PASS, BUT WHEN I WENT TO CHECK THE CLEANLINESS OF THESE APARTMENTS, THEY WERE ALSO DISGUSTING DIRTY.I WOULD NOT LET ANIMAL TO SLEEP HERE, I AM WARNING ALL OF YOU, DO NOT STAY, REPEAT DO NOT STAY. A FEW PICTURES I WILL POST SAY EVERYTHING.

  • 3/5 Peter L. 2 years ago on Google
    Needed a code to acces the hotel and the room, always check upfront you recieved it by SMS or email, because in my case i had to wait outside for over an hour to get it, super friendly customer support helped me out

  • 3/5 Dāvis A. 1 year ago on Google
    room good. problems that can't open the window. I live in a hotel for a week. I wrote about the problem letter. however, within a week the window problem was not solved


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