Featured Reviews


Frequently mentioned in reviews: room (9) parking (7) stay (7) owner (6)
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  • 1/5 Ben G. 11 months ago on Google • 8 reviews
    Three of us arrived after cycling 74 miles to find a group of people outside trying to contact the owner to get in as nobody was in the building. He was not answering the phone, despite signs all over the building saying call the number to get into the rooms. Eventually the cleaner let us in. The family room we had booked had been let to someone else so we had a twin room for 3 guys. One of us had to sleep on the floor. Really poor experience and no sign of the owner. Wish we'd read the reviews and booked elsewhere!!
    4 people found this review helpful 👍

  • 1/5 Mike 1 year ago on Google
    Before arrival i was given instructions to text a telephone number with my details so someone could meet me at the door and check me in. Arrived at the property to check in and there were no staff at all anywhere. Luckily another customer was coming out of the door and let me inside. I managed to find a young man left in charge, who did not know what he was doing and was clearly drunk. I asked him about getting a parking permit for my car but he could not help me, I then asked what was I supposed to do about parking then and he just shrugged his shoulders. He stated that Jon normally sorts that out but is not in. I tried calling Jon (the owner) but phone is off and does not reply to texts. Entry was gained into my room which was number 1. The room smelt of cigarettes and clearly had dirty bed sheets and duvet. The bathroom room was filthy and draws were filled with items such as screws and other DIY stuff. Do not stay at the place, the rooms are awful and the owner is clearly incompetent. Oh and iv recently seen he is due in crown court for falsifying reviews and star ratings. Don't waste your money here.
    6 people found this review helpful 👍

  • 1/5 mark w. 10 months ago on Google
    I would never recommend this hotel to anyone I know. When I arrived and followed the instructions as per a received text, I then called as instructed only to be told the number was diverting and then to cut off. No response for an hour, in which time u sorted myself out somewhere for me and my pregnant wife to stay for the night. So really disappointed with this particular hotel, to me that us unacceptable behaviour. So zero or even minus stars for minster garth hotel
    2 people found this review helpful 👍

  • 1/5 martin d. 9 months ago on Google
    Ignore the negative comments at your peril,!! this place is filthy, poorly ran, terrible rooms and very little parking place smells of smoke the rooms are a disgrace. How this places hasn't been shut down is beyond me tbh.
    2 people found this review helpful 👍

  • 1/5 Tracie 9 months ago on Google
    My son and his girlfriend booked this place for last night. They prepaid £70+ and spent over an hour travelling there from York and getting caught up in traffic. Upon arrival there was no one to greet them. The phone number rang out and finally went to voicemail. The door was locked and scaffolding surrounded the building. My son and his girlfriend had to sleep in their car as there were no vacancies anywhere. This 'business' is a scam. DO NOT BOOK THERE.
    1 person found this review helpful 👍

  • 5/5 Kirk M. 11 months ago on Google
    Stayed here easter weekend, no complaints at all. Paid £78 for 4 adults sharing a room. Upon arrival was quickly welcomed by the owner who was very polite and showed us to our room which had just been finished being cleaned. Room smelt and looked fresh and clean. Flat screen tv with freeview which worked fine, leaflet in room with details for logging onto the WiFi which also worked fine. Was asked if we required a parking permit on arrival but had arrived in Beverley earlier in the day so had already sorted parking out but was nice to have the option if we wanted it. Had no complaints what so ever got exactly what we'd expect for the price paid and would happily stay again next time we visit Beverley.

  • 5/5 jane b. 11 months ago on Google
    The booking at Minster Garth has always been straight forward and free parking in a parking permit zone is just a great bonus .John has always been ,kind to us, helpful and as regulars showed an interest in us as a family . His wife and myself had a good chat on one of our stays . Perfect location and great prices for this and location . Thanks John and family . Looking forward to our next stay

  • 1/5 Rebecca J. 1 year ago on Google • 1 review
    Do NOT stay here. I have nothing positive to say about this place despite paying £53. It is not with £5!! The owner thinks that paying only £53 makes it okay to not answer his phone on arrival and because I complained about this, he kept my kids and I in the 'reception' area for 15 minutes and then would only talk to my husband. He clearly has issues with women. The room is very very basic. The glass in the windows have holes in them and the bedding is extremely thin. The heater does not work properly either. There is no care taken with this guest house. No pride in running this business. What a shame because this could be a really nice place overlooking the Minster. This really is not worth one star! Shocking.
    8 people found this review helpful 👍

  • 1/5 ben j. 2 months ago on Google • 1 review New
    Please people take my advice do not stay or attempt to book at this gust house. The bedding hasn't been changed it was covered in seman staining the bed was broken the pillows were yellow the cutains had paint on them ' the toilet wouldn't flush I was itching it was awful glad to leave £35 a night I wouldn't even let my cat stay there


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