1/5 La Kira P. 3 years ago on Google
My
husband
booked
this
hotel
because
he
wanted
a
room
with
a
jacuzzi.
Once
we
arrived
the
television
wasn’t
working
so
we
reported
and
left
to
go
get
some
items.
Once
we
returned
to
the
room
and
started
to
get
settle
I
pulled
the
sheets
back
and
noticed
that
the
sheet
were
discolored
and
had
an
odor
then
I
realized
that
the
sheets
weren’t
changed
prior
to
our
arrival.
In
addition,
we
turned
on
the
water
in
the
tub
the
pressure
was
low,
and
we
wasn’t
informed
of
that
prior
to
booking
the
room
I
reported
both
issue
to
the
office
I
spoke
to
a
guy
at
the
front
desk
initially
and
I
informed
him
that
we
recorded
the
issues
and
that
we
would
like
to
come
and
let
him
see
what
the
issues
were.
He
stated
no
need
to
see
any
video
just
come
and
we
will
give
your
money
back.
Approximately
5
mins
later
the
room
phone
rang
it
was
a
lady
that
is
the
manger
I’m
guessing
she
started
yelling
on
the
phone
stating
that
we
won’t
be
getting
any
money
back
so
my
husband
and
I
went
to
the
office
to
show
her
the
video
and
to
explain
to
her
that
I
never
ask
for
any
money
back
and
that
I
was
merely
reporting
the
issue
that
the
room
wasn’t
up
to
health
standards.
She
stated
that
she
didn’t
want
to
see
the
video
and
turned
to
my
husband
and
told
him
that
he
needed
to
take
me
to
a
5
star
hotel
which
added
gas
to
the
fire
.
My
husband
stepped
in
and
said
that
we
don’t
have
a
problem
with
the
room
itself
it’s
the
fact
that
it
was
cleaned
or
presentable
to
have
someone
in
there
he
also
stated
that
if
she
could
change
the
sheets
we
would
be
ok
she
responded
and
said
that
she
could
but
it
could
take
some
time
now
at
this
point
I’m
livid
so
then
my
husband
said
ma’am
look
just
give
me
the
sheets
and
I’ll
change
them
.
Once
I
said
that
I
was
going
to
report
the
business
she
told
my
husband
that
she
would
refund
50$
dollars
and
the
room
was
$129.00
.
Due
to
the
inconvenience
and
the
condition
of
the
room
we
should’ve
been
refunded
in
full
since
we
didn’t
stay
there
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