Electronic Arts GmbH image

Electronic Arts GmbH

Software company

😠 Congratulations. You've sucessfully earned one star. If you'd like more, please buy the Additional-Star-DLC-Pack with grants you the following: 84.99% Chance of 1 more star 10% Chance of 2 more stars 5% Chance of 3 more stars 0.001% Chance of 4 more stars. You can buy as many packs as you wish. T... People often mention game, company,


Address

Im Zollhafen 15-17, 50678 Köln, Germany

Website

www.ea.com

Contact

+49 221 975820

Rating on Google Maps

1.30 (1.1K reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: game (6) company (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dario H. 2 years ago on Google • 104 reviews
    Congratulations. You've sucessfully earned one star. If you'd like more, please buy the Additional-Star-DLC-Pack with grants you the following: 84.99% Chance of 1 more star 10% Chance of 2 more stars 5% Chance of 3 more stars 0.001% Chance of 4 more stars. You can buy as many packs as you wish. They're currently on sals for one 29.99€ each instead of 49.99€ each. No refund.
    16 people found this review helpful 👍

  • 1/5 Peter T. 1 year ago on Google • 112 reviews
    Produces lootbox games that try to rip you off hundreds of euros and then the game has glitches where opponents just quit and you get the loss. Their support is indian guys who call themself Manfred and reply with generic word salad that has remotely something to do with your problem
    3 people found this review helpful 👍

  • 1/5 sarbaso 2 years ago on Google • 35 reviews
    Want my money back for Battlefield 2042 SCAM !!! I hope that your company gets soon broke. I hope that those responsible in management become unemployed and never get a job again, such people belong in prison.
    4 people found this review helpful 👍

  • 2/5 Daniel Ricardo Laiton V. 5 years ago on Google • 29 reviews
    The building is located around lots of very beautiful architecture, you would expect this building to be somewhat calling for visitors or even just have organized models of game characters to take pictures with. But here EA takes itself too seriously and the only highlight is a big "EA" symbol at the side of the building, which could as well just be replaced by something like "Swiss bank" and it would not really make a lot of difference. Not worth a visit unless you are working here.
    2 people found this review helpful 👍

  • 1/5 David N. 3 years ago on Google
    Such a greedy company with bloody greedy managers. You would sell your own mother for cash.
    4 people found this review helpful 👍

  • 1/5 Mr. T. 6 months ago on Google • 24 reviews
    I made three tickets to EA and even wrote a supporter directly an email two weeks ago. My account has been hacked I lost probably about 500$ and you just don't respond at all. I can't hate this company more, you just don't care about people who are working for you and neither for the costumers.
    2 people found this review helpful 👍

  • 1/5 Mangoeater69 5 years ago on Google
    They told me to purchase entrance into the building. I showed up and they sadi: sorry sir entrance costs 60$. and has to be unlocked via lootboxes.
    3 people found this review helpful 👍

  • 1/5 David S. 3 years ago on Google
    Play FIFA 21 and you will understand my rating.
    3 people found this review helpful 👍

  • 1/5 D 1 year ago on Google • 11 reviews
    Too greedy. Games without all the in-game purchases could have potential. Gives wrong expectations before releasing a game
    2 people found this review helpful 👍

  • 1/5 Christoffer von S. 9 months ago on Google • 24 reviews
    Worst customer service ever. Lost 1 game after being forced to update to the EA desktop app and seems I will never get it back
    1 person found this review helpful 👍

  • 1/5 noma 7 months ago on Google • 11 reviews
    Purchased some PC games which didn’t work and asked for a refund but got no reply at all, was forced to get the bank to reclaim my money and instead of communicating with me over the mishap they banned my account. Sad to see how terrible this company has become
    1 person found this review helpful 👍

  • 1/5 ernest g. 1 year ago on Google
    what a disgrace for football. is it coincidence that the game is named fifa?
    1 person found this review helpful 👍

  • 1/5 NiceGuy1788 (Für a. 11 months ago on Google
    Just care about money, not the players… and their support is like really bad.

  • 1/5 Ekahn P. 10 months ago on Google
    Didn't want their launcher and don't want their ****** app

  • 1/5 Robert H. 5 years ago on Google • 1 review
    Do not trust this criminal empire, once i had a DLC pack i did not recieve, i called them up and they told me to contact xbox i called xbox, they said call the game company so i call ea again and i explain and they sent me back to xbox?!?! Ive had 2 friends with similar experiences. This company has to learn.... stop buying ea.
    7 people found this review helpful 👍

  • 1/5 René 6 months ago on Google • 1 review
    Still delivers products that are not changing


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