Featured Reviews


Frequently mentioned in reviews: view (12) service (7) staff (6) recommend (6) pentru (6)
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  • 4/5 arnold a. 1 year ago on Google
    Restaurant experience: The food was good. I'd say there should be more tables, but considering the location, it would be difficult to expand. The main problem is the staff, or rather, the low number of waiters(and i think chefs also), considering how many people visit this place. The waiting time for the food and the order to be picked up was way too long. Our waitress was nice. I saw other reviews mention the rudeness of the waiters, but considering that there's so few of them, and they're possibly working all day, with minimal breaks, I wouldn't blame them for it. The view was magnificent. The food was great. Very understaffed.
    2 people found this review helpful 👍

  • 3/5 Sorina U. 1 year ago on Google
    I will do my best to sum it up for who does not have the time to read all of it! English first and Romanian at the end. This experience is mine and my family's so the other staff working there might be better at dealing with their clients than the one assigned to our table. I visited this place plenty while growing up before it got its latest renovation and I must say the attention to detail in how the place looks and the choice of design is absolutely amazing, 10/10! The service however has been a complete and utterly dissapointment as the male server was starting to set down table sets and bread for the next people to sit at the table without communicating that to us, of course this was to say " you paid, now leave" absolutely outrageous action. He did not raise to the task of working in such a beautiful place. On the overall place and look, the renovation really does the location justice. The view couldn't be more spectacular due to the glass fence on the terrace that allows you to take it all in! All the finishes work harmoniously with each other and give you this aesthetically pleasant experience!! Motel Cinciș, you should take a closer look at your employees as this will impact your business negatively if you don't do something about it. I can tell you that people are sold on emotion and how they feel when eating and if your staff leaves us with a sour taste, me and others will never return even if your place looks amazing. I will be very reluctant to recommend this place to anyone. I will make sure to prepare them to be let down on the customer service side and just focus on the view. Romanian: Îmi pare rău ca domnul care s-a ocupat de masa noastră n-a știut sa comunice intenția că sunt alți oameni care așteaptă sa se așeze la masa noastra pentru ca am fost tratați într-o manieră total neprofesională când a început sa așeze tacâmurile și pâinea pentru alte persoane când încă eram așezați. Asa ceva nu se face și chiar ma face sa rad ca trebuie sa fac eu observația asta. Spun ca îmi pare rău pentru ca per total, locația, m-a impresionat maxim. De la alegerea culorilor, a finisării de materiale și altele. Vorbesc din experienta din profesia designului ambiental. Chiar am sa povestesc tuturor ce experienta noastra și am sa recomand pentru panorama lacului Cinciș și pt mâncare (am venit doar pentru desert din fericire! In poza vedeți Lava Cake) dar nu pentru service.
    2 people found this review helpful 👍

  • 5/5 Ioanas A. 1 year ago on Google
    Nice food, nice view , but the customer service needs to improve.
    2 people found this review helpful 👍

  • 1/5 Amalia H. 1 year ago on Google
    Horrible. The staff was absolutely rude to begin with. The latte coffee I asked for was cold and stale. They would allow you to stay at a table with a view only if you serve food, but beware that they do not serve food 11AM to 12PM. I do not recommend!
    1 person found this review helpful 👍

  • 1/5 Adina S. 8 months ago on Google
    We’ve waited 40 minutes and nobody got our order. Other tables that came after us got served quicker. High prices and low quality service. I highly recommend Cosimo if you’re in the area.
    1 person found this review helpful 👍

  • 5/5 Adelina A. 10 months ago on Google
    I have stopped here for a coffee, so I have not idea about the rooms or the food. However, the place looks very nice and the view over Cinciș lake is amazing.
    1 person found this review helpful 👍

  • 1/5 Kirai H. 9 months ago on Google
    I can understand that there are no rooms and that the workers are tired but i must say that the receptionist did not say hello, did not look at the face and was very rude. Attention is very important and it was terrible. We will pay, nothing is for free. 👎👎👎👎👎
    1 person found this review helpful 👍

  • 1/5 SIMONA R. 9 months ago on Google
    Fantastic view. Very nice décor! The terrace is simply beautiful. Service is extremely poor. 2 waiters on a busy saturday. The waiters were rude, non-engaging. Would not return.
    1 person found this review helpful 👍

  • 1/5 Razyen R. 1 year ago on Google
    The locations is great but they smoke inside which is against the law. Too bad the police is not acting. We could not stay to enjoy the food or the view because of the excessive smoke.
    1 person found this review helpful 👍

  • 1/5 Denis I. 1 year ago on Google
    The review is for the restaurant. First of all very poor food quality. We ordered a chicken marsala and the chicken was full of cartilage. It was disgusting! We drinked their famous elderflower juice which was water with a drop of elderflower syrop so it was a glass of water and nothing more. Also the service was terrible. After 10 minutes nobody came to even give us a menu so I went and took one by myself. Even after that it took another 15 minutes for someone to take our order. Very bad experience, bad food and unprofessional staff! Do not recommend!
    1 person found this review helpful 👍

  • 5/5 Mert 1 year ago on Google
    Services , comfort and foods are so good i like it

  • 1/5 Hirka D. 9 months ago on Google
    It was absolutely terrible, we had to wait an hour and nobody came to us to take our orders, even when we asked about it, the waiter was wery rude. It was on 10/6/2023, after 2'o clock. Would not recommend this to anyone, it is disgraceful....

  • 5/5 Roxana P. 1 year ago on Google
    This place is absolutely amazing from all points of view: nature, very clean rooms, hospitality, food❤️

  • 5/5 Simina B. 1 year ago on Google
    Me together with my bfriend and parents have stayed for 2 nights at the Motel and ate bfast and 2 dinners. The place is renovated with beautiful decoration, pretty views to the lake, comfy beds, and a swimming pool we did not have the chance to use due to weather conditions. The food is quite good, i definitely would recommend the steak with veggies! The staff was friendly and a special thanks to the bartender Alin for his attention. The point of improvement i can think of is for having more options for the bfast.

  • 2/5 Pysty R. 6 months ago on Google
    If you come to this restaurant, do not come hungry because you have to wait a good hour or more for the food to come even when is not busy. The food quality is average or slightly below average. The price of the food is high, and it is not worth spending compared to other places nearby. The service is somewhat friendly and the view is great during the day but that is all.

  • 5/5 Vlad C. 6 months ago on Google
    The location is very nice (the view from the balcony is splendid). They are understaffed (our order arrived after quite a while). The food is good and you also have the option to spend the day by the poolside.

  • 5/5 Lorena-Iulia R. 4 months ago on Google
    Magical place with a magical view. We only visited the restaurant; they had great food and the ambiance is very cozy.


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