5/5 Robin G. 9 months ago on Google
On
the
first
day
our
pup
was
eligible
to
go
to
a
dog
park/play
with
other
dogs,
we
celebrated
at
the
Lake
Norman
location.
With
my
previous
dog,
I
was
a
regular
at
the
Steele
Creek
location.
But
after
moving
to
Davidson,
we
find
the
Lake
Norman
location
more
convenient.
And
I
am
SO
HAPPY
to
be
a
part
of
the
extended
family.
The
location
is
clean,
well-organized,
and
the
staff...
We
absolutely
LOVE!
We
visit
the
fenced/outdoor
dog
park
about
three
times
a
week,
taking
advantage
of
both
the
Monday
night
trivia
(which
in
itself
is
a
spectacular
event)
AND
the
Lucky
Dog
"Beer
and
a
Bath"
night
on
Tuesdays.
We
also
use
the
Day
Care
at
least
once
a
week.
We
love
how
easy
it
is
to
make
reservations
online
using
the
Owner
Portal.
Getting
our
dog's
vaccination
data
uploaded
was
a
snap.
The
staff
even
helped
us
get
the
digital
paperwork
from
our
vet.
We've
also
used
overnight
boarding
on
multiple
occasions.
Once,
there
was
a
mix-up
with
our
feeding
instructions
and
(I
love
this!)
the
overnight
staff
sent
us
a
chat/text
message
to
confirm.
It
was
both
thorough
and
thoughtful.
And!
Coming
home
from
the
same
trip,
my
flight
was
delayed...
And
delayed...
But
the
team
at
Lucky
Dog
stayed
open/available
for
me
to
pick
up
my
pooch.
I
was
able
to
chat
(via
txt)
regarding
my
estimated
time
of
arrival.
They
had
my
boy
all
ready
to
go,
leash-in-hand.
It
was
such
a
sweet
thing
to
do.
Lastly,
when
we
arrive
at
Lucky
Dog
Lake
Norman,
my
dog
is
eager
to
"join
the
pack"
because
being
part
of
a
play
group
has
helped
him
develop
healthy
social
skills.
When
we
walk
in,
he's
so
confident
because
he
knows
he's
about
to
have
his
BEST
DAY
EVER.
And
more
importantly,
when
he
comes
home
from
both
day
care
and
boarding,
he's
relaxed
and
cheerful.
That's
exactly
what
we
love
about
trusting
the
team
at
the
Lucky
Dog
Lake
Norman--
we
feel
cared
for.