Featured Reviews


Frequently mentioned in reviews: order (7) Starbucks (6) coffee (6)
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  • 1/5 Patricia O. 2 years ago on Google • 320 reviews
    There were 3 baristas. We were greeted, placed our order, left a tip when it all went horribly wrong. The barista with the nose ring decided she couldn't handle working too hard so she decided to shut down the inside down. It was 12 noon when we received our order. We had just sat down when she started demanding we leave immediately because she said so. She would yell at us then mockingly say thank you and Happy Easter. We had ordered a Danish and 2 lattes and didn't think it would take us but 2 minutes to eat it so we tried to reason with her that we won't be needing anymore help and can we just finish our Danish. She turned up the heat and started yelling, "You need to GET OUT OF HERE!" Then her side kick came out from behind the counter and she joined in the yelling match. "You need to leave HERE NOW!!!!!" There were also 3 other customers inside but they were ONLY shouting at me and my disabled husband. We asked how is it that the other customers are being allowed to stay but we were not. Only then did they also demand that the others leave too. The guy in the corner said they were always that rude. He was used to it. After receiving our order we were inside for a total of 5-7 minutes. But we were being harassed the entire time by the girls not the guy. We called Starbucks Corporate and we're helped by a CSR. He told us we would hear from Corporate in 1-2 business days. It's day 3. Crickets.
    5 people found this review helpful 👍

  • 2/5 Jonathan M. 1 year ago on Google • 215 reviews
    Kid went in and ordered a drink. Half hour later it still hadn't come out. Drive though line cycled at least 5 times and watche'd mobile orders pass in left and right. And there where 8 people working. They just don't prioritize the lobby.

  • 5/5 Lisa P. 3 years ago on Google • 202 reviews
    Great coffee and quick service. I’m using the order ahead on my mobile app. Very efficient! My order was ready at the time it said it would be. Walked in and got my order. One of the baristas was very friendly as she handed me my order.

  • 5/5 Rachel S. 8 months ago on Google • 26 reviews
    Several indoor seating options, plus outdoor seating. Friendly staff. Pumpkin cream cold brew tasted great!
    1 person found this review helpful 👍

  • 5/5 Evelyn E. 2 years ago on Google • 69 reviews
    Excellent service fast and flavorful. Very clean inside and out on patio as well as the bathrooms.

  • 3/5 Wided D. 5 months ago on Google • 19 reviews
    I only get coffee from Starbucks. I love their lattes, especially, Pumpkin spice latte and Pistachio latte. Over the years, my family and I have tried every flavor on the menu. Today will be my last stop at Starbucks. I am taking a stand to support Gaza which is the least I can do, since Starbucks is one of many companies in the US that supports the genocide of palestinian people by sending money to support the Israeli war. #support gaza #ceasefire #stopthegenocide #helphumanity

  • 2/5 First name input Last name i. 7 months ago on Google • 7 reviews
    There is something a bit evoking of mild disbelief in more recent experiences with prior available for baseline comparison. The food rating provided for this post is relative to best other observed. (Added here is that the prepackaged retail mixes have independently been consistent). The store where this general review is posted was stated to be a corporate store. It hasn't seemed to matter which are franchises where for some reason(s) it is in practice for both customers and employees of any height, weight, age, or physical condition to put the soles of their shoes directly on the seats or propped up on chairs as foot stools; (Or business operator as the same may be stated less the employees participation for another multiple location coffee shop company post renovations; And at both the employees whom are not all superficially possessing of some physical limitation still struggle with the pace of the business and maintaining a range of acceptable cleanliness). That stated what was stated at the location under which this review is posted was that there were no standard trash cans on the floor. The one labeled for recycling was used for all forms of waste less cardboard and ultimately the deposited paper, plastics, or aluminum were discarded with all other rubbish into a dumpster. It is not the only area for which local recycling services have never been extended and this excerpt is written with no estimate of landfill capacity. It is also considered that many areas in the region or extended region have processing centers for (easily) reusable materials and it has been stated in a separate context that some plants may also internally.

  • 5/5 Julia G. 7 months ago on Google • 6 reviews
    The most friendly baristas in town and always know how to make a dang good drink. They make my morning every day!

  • 2/5 Kim W. 5 years ago on Google • 1 review
    I have been a loyal fan of Starbucks for years. I was really surprised and disappointed yesterday when I ordered my grande white chocolate mocha coffee and thought this seems light. Opened the lid to see it not full. The coffee was approx 1 1/2 inches from the top. I was in a hurry for an appointment or I would have turned around and went in to speak with them about this. I love the coffee and typically the service. I am overjoyed this location opened on Shelbyville Road but I'm not sure with service like this I will keep me coming back.

  • 3/5 Camille Y. 1 year ago on Google • 1 review
    Let me start by saying I love this Starbucks it’s convenient and always taste great BUT for the sake of the world we live in today it’s become apparent that cleanliness and proper drink handling isn’t taught during orientation. This is now the 6th or 7th time I’ve been where my drink has been handed to me from my lid instead of holding the cup properly. Also, staff nails or hands will be unclean to the human eye while handing me my drink with the hands around my lid (where my lips are to go to enjoy my morning cup). It’s getting out of hand. Please communicate to staff to not hand out drinks in such a manor.


Call (502) 974-2950 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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