Featured Reviews


Frequently mentioned in reviews: pizza (19) order (18) service (13) phone (12) answer (9) store (9) customer (7) pick (7) good (7) minutes (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Michael L. 1 year ago on Google
    Honestly bad attitude acted like I was imposing at 8 pm an hour before close, did not answer phones before hand, no gloves whiles making said pizza. Never complain but honestly its ridiculous I can go into further details about said employee but rather not get anyone fired. Work on customer service, I have to do service with a smile it isn’t that hard to accommodate to the public. Appreciate the food just not the service, thank y’all either way.
    2 people found this review helpful 👍

  • 2/5 SOFLO P. 3 years ago on Google
    First the store looked gross and dirty and guys working there look gross and dirty. They had no pizza hot and ready like advertised. But honestly kinda glad we got a fresh pizza. You get for what you pay for the pizza it self was plane nothing special but quick and easy to get. Maybe if the employees didn't look so sweaty and gross that would have been got a better review when they take a damn shower
    1 person found this review helpful 👍

  • 1/5 Laura W. 2 years ago on Google
    Terrible customer service. They don't answer the phone stating the business name or how can I help you. They answer the phone line it's their own personal phone and are less than impressive when you go in to pick up your order. Completely unprofessional and rude.
    1 person found this review helpful 👍

  • 1/5 Jon A. 8 months ago on Google
    94percent of the people who work on 4th st. Are ex users or currently using. Go to 30th. Might get a little attitude there once in a while but the pizza is better and the people don't look like fidgeting junkies
    1 person found this review helpful 👍

  • 1/5 Mick B. 1 year ago on Google
    Do not normally order from this store because we don't live in town. I'm a south side of Hutch so we decided to grab a pizza. Called at 12:00 and a guy picked up the phone second ring. I ordered a thin crust pepperoni cuz it look good but I give it a try. He said it'd be ready in 10 minutes. Got stuck in traffic took about 25 minutes to get there went into pick up the pizza and the female (We will call her that because she in no way could be referred to as a lady) said sorry sir we don't have a thin crust. I said I ordered it. She said well maybe you ordered from the other store I said no I spoke to a man who told me it would be ready in 10 minutes. She said I don't have a thin crust. I am the only one here except for him and he's new she asked him if he answered the phone He didn't look at her and he said no. She said you didn't call us sir. I said let me dial the last number on my phone because that's the number I call. I dialed the number while she walked off the phone rang 22 times she never answered it. No one else in the store but me I hung up and dialed it again after about 17 rings she returned to the counter and said what do you want me to do. I said how about answering your phone for starters or response was I can't hear anything back here I'm busy. The only one working was the quote unquote new guy. If I owned an establishment the only way this person would return to work is if they were my wife. My children or any other employee would not treat customers the way she did. PATHETIC!! SIDE NOTE WENT TO THE STORE 4 MI NORTH ASKED IF THEY HAD EVER ANY COMPLAINTS ABOUT THE STORE DOWN THERE SHE SAID I DON'T KNOW IF ANYBODY EVEN GOES THERE BECAUSE ONCE THEY COME HERE AND COMPLAIN THEY SAY THEY'RE NOT GOING BACK ALSO WAS TOLD THAT THEY NEVER ANSWERED THEIR PHONE. I CALLED SIX MORE TIMES AND THE PHONE RANG 22 TIMES EVERY TIME BEFORE IT AUTOMATICALLY HUNG UP. I GREW UP IN DETROIT VERY PROUD OF LITTLE CAESARS PIZZA AND WHAT THE ELITCHES HAVE ACCOMPLISHED THEY WOULD BE APPALLED AND A SHAME AND WOULD DO SOMETHING ABOUT THIS PARTICULAR STORE BECAUSE THIS FRANCHISEE DOES NOT CARE ABOUT THEIR BRAND!!!
    1 person found this review helpful 👍

  • 5/5 m l. 5 months ago on Google
    Jamie an awesome employee she's always there very helpful and kind I enjoy coming to Little Caesars because of her she needs a raise.

  • 1/5 P W. 2 years ago on Google
    We placed an online order with this location and was scheduled to pick up in store received an email that it would not fit in the hot box and we’d need to go to the register to pick it up. Prior to arriving to the store the “manager” Melissa had given our food to some one else with out proof of purchase. When we arrived to pick up our food she argued that some one had already picked it up and needed some form of a code in order to do so. Well no one was given a code so we were unable to pick up our order because it had been given out to some one else. She then told me I would have to pay for my food again if I wanted to receive the order I had already paid for when I asked her for my money or my food I had order she then told me to call corporate to get my money back. But then refused to give me corporates number. By far the worst customer service ever. Not to mention she was extremely rude to not only myself but my nephew who had initially come to pick up the food and after refusing to make things right my sister then goes up there to again deal with an argumentative person who had no intentions on correcting their error and I was out of $60 plus dollars for 4 pizza and - 6 pc raw chicken wing. I am still wanting to speak with some one and have yet to receive corporates number even after asking multiple times. Melissa is not fit to be any form of management her customer service skills are very much lacking and you guys should really consider who you hire as the face of your companies it says a lot about you all as a whole. Such as the saying “one bad apple spoils the bunch” this is very much the case. Will definitely be taking my business else where!

  • 2/5 Brooke .. 4 months ago on Google
    Good food. Tried to call on multiple occasions and they never answer so I can place an order ahead of time and the online ordering is always off

  • 1/5 Sandra S. 7 months ago on Google
    Went in 40 minutes before close and was told they only had two pizzas and crazy bread and I couldn’t order anything else. I got the vibe that the goblin working the resister just wanted to get home to her bud light and pall malls. Terrible service.

  • 2/5 Reece M. 8 months ago on Google
    The food is decent for the price. The service is abysmal. They consistently refuse to answer the phone. Even when they are not busy at all. Especially the last hour or 2 before closing time. I worked at a pizza shop for over 2 years, this kind of thing wouldhave been completely unacceptable.

  • 1/5 Lissa T. 1 year ago on Google
    We did a online order at 10 to 9 to be picked up at 9:15. We finally left there at 10:00 with our food people came in and ordered at the counter and got their food with in 15 minutes. Very disappointed will never go back again.

  • 1/5 Kalia R. 11 months ago on Google
    The workers don’t use gloves while making peoples food theres took forever to get our food together and the worker without gloves was touching a trash can then went back to touching the food also among touching anything else they needed

  • 5/5 Danny 10 months ago on Google
    Jamie H. needs a raise she is always so helpful and polite! She keeps me coming back. 10/10 customer service.

  • 2/5 Melinda S. 1 year ago on Google
    Bought a pretzel pizza tonight and had toppings but no cheese sauce on it at all. I don't know who is doing the pizza but I will never go back to the 4th St store again. 3 bad experiences is 2 to many

  • 5/5 Mollie S. 10 months ago on Google
    Ordered 12 pizzas for a large group. The employees were pleasant, agreeable especially for sn early morning order and very helpful. Very happy with service and pizzas.

  • 5/5 Joshua-Stacie U. 1 year ago on Google
    Ordered ahead on line. Pizza 🍕 was just done on time. Delicious and good service.

  • 2/5 CharleeAnn D. 1 year ago on Google
    Food was hot n fresh. The girl who took my order, took my payment, and handed me my order was very short with me. Barely looked me in the face, no smile, and was just rude.

  • 2/5 Denise H. 1 year ago on Google
    We love their pizza and prices, but the customer service is not good. We have stood in line waiting to order almost every time, this time we left. They never answer the phone when you try to call.

  • 1/5 April R. 1 year ago on Google
    The ladies in the kitchen were complaining about another shift with a little room full of people. They were rude and obvious. I couldn't believe it ! The food is OK but very greasy If you actually get what you ordered.

  • 5/5 Destinee B. 1 year ago on Google
    I will always go to this Little Caesars. The staff there are amazing! They definitely need a raise. Even when they are slammed, they keep it together.

  • 4/5 R E (. 1 year ago on Google
    Good pizza, good employees. Great prices. Just need to pay attention to orders, I got the wrong pizza. Will order again.

  • 1/5 Lil I. 1 year ago on Google
    Terrible service, refusing to answer the phone. Dirty, the old hag with short hair up front is rude as hell. Overall a terrible experience, just trying to make a simple order.

  • 1/5 CharleeAnn Dailing (. 1 year ago on Google
    Couldn't even get anyone to answer the phone to place an order. When we got there, 10 minutes after trying to call, there was not a soul in the store ordering. So why they didn't answer I don't know...not cause they were busy. Then the pizza was tough to chew, and tasted old.

  • 3/5 Boobie K. 6 years ago on Google
    They were busy and it was nearing the close of the day. The cashier was being a bit short with people explaining that a new pie would take 8 minutes as if nobody had time to wait... So why even bother to order it. The pizza was good. I would return for dinner sometime

  • 4/5 Meaghan W. 5 years ago on Google
    I freaking love little ceasar's!! Definitely don't forget to ask for the Zap Paks when you are at the counter--they totally make the pizza! Never heard of it? It's an amazing blend of spices that you shake onto your pizza--i can't imagine pizza from Little ceasar's without it....for real, it's that good!

  • 5/5 Penny W. 2 years ago on Google
    The young man behind the counter taking orders was jovial, polite, patient with customers who berated him because the store was busy and the customer had to wait. (Like that was his fault?) He had a great deal more patience that I would have!

  • 1/5 Optnicko (. 1 year ago on Google
    Forgotten our Crazy bread multiple times, pizza portal doesnt work 3 out of 5 times I put the code in. An older lady that works the front counter was very rude when I told her I didnt have the code for the portal. All in all not a very good experience.


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Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✗ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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