1/5 Sami B. 1 year ago on Google
When
searching
for
the
little
pick
me
up,
Starbucks
is
my
place
to
go.
I
live
on
that
stuff
and
I'm
probably
picking
up
a
mobile
order
3-4
times
a
week.
I
have
been
a
consistent
customer
for
some
time
to
the
point
where
many
of
the
employees
knew
me
by
name
&
new
my
orders
before
looking
at
my
mobile
tickets.
Now,
there's
not
as
many
familiar
faces
which
is
understandable
&
not
the
issue
by
any
means.
Today
I
went
in
to
pick
up
my
mobile
order
as
I
do
often.
They
were
pretty
busy
so
I
waited
a
moment
before
going
to
the
counter
&
requesting
some
cream
cheese
for
my
bagel.
The
worker
immediately
seemed
frustrated
and
annoyed
by
my
request.
She
told
me
for
future
reference
that
the
cream
cheese
was
extra
so
I
needed
to
be
sure
and
ring
it
up
in
the
app.
I've
never
been
told
that,
or
have
had
this
confrontation.
She
said
I
cannot
expect
them
to
just
give
me
cream
cheese
for
my
bagel
because
I
need
to
pay
for
it.
I
was
really
thrown
off
by
this
as
again,
this
has
never
been
a
issue
or
conflict
within
my
many
times
picking
up
and
being
a
customer.
I
understand
mornings
are
crazy,
but
this
employee
made
it
a
scene
and
made
me
feel
very
uncomfortable.
I
apologized
and
offered
to
pay
the
difference
which
she
denied
and
had
other
employees
come
over
as
well.
I
ran
into
another
customer
later
today
who
just
happened
to
also
be
in
the
establishment
this
morning,
a
complete
stranger.
This
person
brought
up
the
incident
to
me
and
continue
to
express
how
mad
that
employee
seemed
to
be.
I
love
coffee
as
much
as
the
next
person,
especially
being
a
regular
somewhere.
Just
highly
disappointed
in
the
customer
service
and
how
those
are
treated,
whether
you
go
in
daily,
weekly,
or
monthly.
This
interaction
was
completely
unnecessary.