TruFit Gym Morehead City image

TruFit Gym Morehead City

Gym ā€¢ Fitness center ā€¢ Personal trainer ā€¢ Physical fitness program

šŸ˜  Do not use this gym! HORRIBLE customer service from Sherri. Called to explain there was a mistake on my husbands account because he canceled months ago before leaving for deployment but his card has still been getting charged membership fees and random fees. She wouldnā€™t even let me speak and explai... People often mention equipment, workout, Sherri, trainer,


Address

5301 Hwy 70 W, Morehead City, NC 28557

Website

www.trufitgym.com

Contact

(252) 659-5577

Rating on Google Maps

4.30 (366 reviews)

Open on Google Maps

Working Hours

  • Friday: 5ā€ÆAM to 8ā€ÆPM
  • Saturday: 8ā€ÆAM to 5ā€ÆPM
  • Sunday: 9ā€ÆAM to 5ā€ÆPM
  • Monday: 5ā€ÆAM to 10ā€ÆPM
  • Tuesday: 5ā€ÆAM to 10ā€ÆPM
  • Wednesday: 5ā€ÆAM to 10ā€ÆPM
  • Thursday: 5ā€ÆAM to 10ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: equipment (8) workout (7) Sherri (6) trainer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Karena H. 10 months ago on Google
    Do not use this gym! HORRIBLE customer service from Sherri. Called to explain there was a mistake on my husbands account because he canceled months ago before leaving for deployment but his card has still been getting charged membership fees and random fees. She wouldnā€™t even let me speak and explain the situation before stating thereā€™s nothing she is going to do for be because she ā€œdoesnā€™t even know who I am.ā€ I explained my husband is deployed and I have his power of attorney. She said I have to come in person to show this paperwork before she will even talk to me or I can have him come in. I told her I will email it because I am 5+ hours away and he is on a ship in the middle of the ocean. Sherri interrupted me multiple times to tell me she is not going to help me before I finally demanded to speak with Terri (the owner of the franchise). After this demand, she said she will make an exception and finally tell me the process to cancel him membership that he already did in DECEMBERā€¦ 8 months ago! This ā€œcontractā€ is a joke and honestly I have never experienced such disrespect from a ā€œgeneral managerā€ before. I asked around and spoke with past members of the gym and everyone I spoke with had a very similar experience with Sherri. I do not understand how the owner is comfortable having someone with such bad customer service manager this establishment. In the end, I still have not been able to cancel this scam of a membership so I had to call my bank to cancel the card, thus leaving by husband without a card on his deployment. The better business bureau will be hearing from me.
    3 people found this review helpful šŸ‘

  • 5/5 Charles K. 1 year ago on Google
    I came in with a leg injury. My left thigh tight as a band of steel. The trainer had me stretch a bit. The trainer message the tight thigh muscle with a claw like device, then cupped the leg to get it clear of lactic acid build up. They stretch the leg and hip. The leg is feeling much better. A couple more of these sessions with the trainer and the leg should be back to normal. The excruciating pain is gone. The leg is just sore. Kudos to the trainers who knew what to do. I am very impressed. The gym is clean and doesn't smell like other gyms I frequented. No sour sweaty smell. It smells fresh. The equipment is clean too. I am very impressed.
    1 person found this review helpful šŸ‘

  • 5/5 Al P. 1 year ago on Google
    My wife and I are traveling the country and needed a place to workout while visiting for the month. We met Sherri who was able to get us a pass for the month. Each time we visited we were greeted by our first names and with a smile. Sherri and Beth are super friendly and easy to talk to. The equipment is everything you need for a full body workout. They have some equipment that you typically don't ever see in a "commercial" gym. We greatly appreciate the hospitality. Al & Elissa
    1 person found this review helpful šŸ‘

  • 5/5 Fanecia D. 2 years ago on Google
    I did a tour of the gym. I observed the equipment and the personal trainers. Do not get a membership unless you have glamorous workout outfits this is the new age Gold's Gym. A tee shirt and workout pants for the ladies will not work here. The fashion police will get you will loud sirens! Shop for workout outfits ladies and gentlemen. It is glitz and glamor here. Hair and nails done please. Make up in place everything for your workout sessions at Tru Fit. The members are watching. The protein shakes are delicious. The equipments are cleaned and sanitized around the clock. The staff are friendly.
    1 person found this review helpful šŸ‘

  • 5/5 Keaisha C. 1 year ago on Google
    Trufit is my favorite gym Iā€™ve ever been to! My friend referred me, and when I tell you these people are amazing, I mean it! The atmosphere is positive and motivating, the staff are all so welcoming, and our personal trainer Jeremy is freaking awesome!! 100% recommend getting a membership!!!
    1 person found this review helpful šŸ‘

  • 4/5 mildred A. 7 months ago on Google
    I enjoy going to this gym for a year now. Friendly environment, clean facility, good working equipments, access to group class and to personal trainor. I highly recommend Alonzo. He is knowledgeable, and enthusiastic with a positive mindset. He is always prepared for the set of workout to meet your goal. I am satisfied with the outcome. I give 4 stars due to couple of equipments that I can't use because of me being short of height.šŸ˜Š
    1 person found this review helpful šŸ‘

  • 5/5 Tyree B. 10 months ago on Google
    Great customer service! Sherri and Stephanie at the front desk are wonderful, Jeremy is a great personal trainer although I havenā€™t personally trained with him, he always checks in on me. Very friendly atmosphere, equipment is nice and well maintained. This is the gym I started my fitness journey at and it has been a wonderful experience!!

  • 3/5 Hunter Y. 1 year ago on Google
    Great gym with all the equipment you could need. But it gets extremely crowded and the protein shake area is always dirty and actually pretty gross. Staff is always nice though!

  • 5/5 Connor H. 10 months ago on Google
    Visiting from Pa or the week. Favorite gym I have ever been too. Staff are super nice and are always making sure you have what you need.

  • 4/5 Ashlynn B. 9 months ago on Google
    I feel like, that with the two yearly fees I have to pay along with my monthly subscription, I should be able to bring my guests for free as many times as I want. Literally everywhere else around here 1-costs less for monthly AND 2-let's their members bring guests. For FREE EVERY time, not just once.

  • 5/5 Tanner C. 9 months ago on Google
    Iā€™ve been frequenting this gym when visiting family in the area. Best gym in town. Great balance of free weights, cardio equipment, machines and other more obscure equipment such as ropes, sleds and heavy bags. Highly recommend

  • 5/5 Pamela A. 7 months ago on Google
    I was a member of another gym. Decided to try Trufit. It is a perfect fit for me! Love it. Erica, personal trainer is amazing. All the staff are friendly and very knowledgeable.


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