Featured Reviews


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  • 1/5 Disha S. 2 years ago on Google
    We tried ITC for all the hype it has for its service and hospitality. Room was comfortable and spacious with a very good lake view but cleanliness was not maintained. The sofa cushions were very dirty and never get cleaned I guess. Our bedding had holes in it. Absolutely not acceptable at a 5 star hotel. We booked the table for birthday dinner at their Italian restaurant. They sat us after 15 minutes of wait because they couldn’t find the reservation. Staff is confused and not knowledgeable. Menu is very limited for vegetarian options. Service is very slow and food is horrible. Definitely not worth the price you pay. Next morning, we waited 30 min to be seated for breakfast buffet. Table assigned was not cleaned properly. There was not cutlery, water glasses or coffee mugs. They don’t have enough staff to cater the people. They were out of most of the food at around 10:00 AM but still welcoming people inside. Absolutely no communication between the staff. They were out of coffee and tea as well which is a basic for a breakfast buffet. Remaining food was cold and staff does not care about customer requests. We came out without eating much. Very frustrating experience. First time trying an ITC luxury hotel but after this disappointing experience, never staying in ITC hotel again.
    7 people found this review helpful 👍

  • 5/5 Khushal C. 3 months ago on Google • 9 reviews New
    My stay at Hotel ITC Kohinoor was truly delightful, offering a memorable experience that exceeded my expectations. The front desk staff welcomed me with warmth and professionalism, ensuring a smooth check-in process. Their efficiency and friendliness made me feel valued as a guest, setting a positive tone for my entire stay. Dining at ITC Kohinoor was a culinary delight. The variety and quality of the food surpassed my expectations, with each meal being a flavorful journey. The restaurant staff demonstrated excellent service, always attentive to my preferences and ensuring a delightful dining experience. The ambience of the hotel added to the overall charm of my stay. The well-designed spaces, thoughtful decor, and attention to detail created a luxurious and inviting atmosphere. Whether in my room, the dining area, or the common spaces, the ambience consistently reflected the hotel's commitment to providing a premium experience. In summary, my stay at Hotel ITC Kohinoor was a perfect blend of exceptional service, delectable cuisine, and a sophisticated ambience. I would highly recommend this hotel to fellow travelers seeking a luxurious and memorable stay. The team at ITC Kohinoor truly knows how to create an environment where guests feel pampered and valued. I look forward to returning for another enriching experience in the future.
    5 people found this review helpful 👍

  • 5/5 Tor 2 months ago on Google • 131 reviews New
    This is a review from my stay in 2022, a updated review will follow.. 14/05-2022: Very luxurious hotel in Hyderabad with a nice mall on the other side of the road and good restaurants nearby. The prices in the hotel is quite steep so it’s good to have outside options. The rooms and hotel was excellent although there were some delays on checking in, and the key didn’t work the first time. Other from that they stay was perfect.
    1 person found this review helpful 👍

  • 3/5 Sravanti K. 2 years ago on Google
    5 star for ambience. But food and service was not good. We went for buffet. There were not enough people to serve. Food was not worth the whopping price!! Nothing much on the menu. Cocktail was terrible 🙄. I found the eating area little congested. Could have been nice if it was spacious. Overall 3 stars.
    3 people found this review helpful 👍

  • 5/5 Shyam kumar D. 1 year ago on Google
    Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the front office staff. All of the people are incredibly helpful and generous with their time and advice. Breakfast is good and you can choose: Indian, continental, etc. Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again.
    2 people found this review helpful 👍

  • 5/5 031 RAKESH G. 1 year ago on Google
    Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the front office staff. All of the people are incredibly helpful and generous with their time and advice. Breakfast is good and you can choose: Indian, continental, etc. Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again.
    2 people found this review helpful 👍

  • 3/5 savita b. 1 year ago on Google
    We stayed here for our Christmas celebration. The property is good and they have amazing and well maintained rooms. They provided us really nice breakfast. The only cons which I felt was, no Christmas dinner or celebration and a very untrained staff. We had to ask multiple times if there is going to be any celebration in the hotel and they kept us forwarding our calls from one department to another and no one having clue about anything at all, which was very annoying.
    2 people found this review helpful 👍

  • 5/5 Janu J. 6 months ago on Google
    "I recently had the pleasure of staying at the Hotel, and I must say that the level of hospitality I experienced was truly exceptional. From the moment I arrived, I was warmly welcomed by the attentive and courteous staff. They went above and beyond to make my stay comfortable and memorable. The staff's attention to detail was remarkable, and their willingness to cater to my needs was impressive. Whether it was the front desk, room service, or the restaurant staff, everyone exhibited a genuine passion for ensuring that guests have a delightful experience. What sets ITC Hotel apart is their personalized approach to service. They anticipated my preferences and exceeded my expectations at every turn. It's evident that they prioritize guest satisfaction above all else. The dining experience at the hotel was equally outstanding. The culinary offerings were diverse and delectable, and the staff's knowledge of the menu and their recommendations were spot on. In conclusion, ITC Hotel's hospitality is second to none. It's a place where you're not just a guest; you're treated like a cherished visitor. I can wholeheartedly recommend this hotel to anyone seeking an unforgettable luxury experience."
    2 people found this review helpful 👍

  • 5/5 Jaikhlong B. 7 months ago on Google
    A great selection from a menu. Lovely fresh food. Plenty of variety in all parts of menu served by attentive staff. Very friendly staff. Beautiful territory. The pools are clean every morning. Comfortable atmosphere. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful
    2 people found this review helpful 👍

  • 5/5 Sharuna N. 1 year ago on Google
    Last week I visited ITC KOHENUR with my family .Amazing food! The whole experience from start to finish is great waitress is always so friendly and kind. The food can’t get better and the prices are fair for the portion size. Always a great spot to get great meal.. Such a warm and welcoming environment Delicious high quality plates, selection of wines and great service. Everything about this restaurant was great. The place was clean and smelled good. The staff and greeter was very nice. I am definitely going back. Highly Recommend.
    1 person found this review helpful 👍

  • 5/5 Sushil A. 1 year ago on Google
    It was nice staying in the hotel.The cleanliness and modern interiors of the room are just great. All the appliances worked and the usage of space is great.The bed was very comfortable and the sheets were clean. The huge balcony was a cherry over the cake. Overall it was a good experience staying in the hotel . The front desk people are very helpful
    1 person found this review helpful 👍

  • 5/5 Shanu M. 1 year ago on Google
    An impressive high-ceiling entrance and a nicely decorated lobby as you enter this hotel. Friendly , cheerful, and helpful staff, specially the check-in person.... The place is amazing. It has huge and very well maintained rooms. All restaurants within too are superb. Food is top notch. Fitness area is good.
    1 person found this review helpful 👍

  • 5/5 Sri lakshmi S. 1 year ago on Google
    From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is the best you will experience. If you are looking for a clean, modern,tidy, excellent customer service, good location, good food and competitive rates then this hotel is one of the best contenders.
    1 person found this review helpful 👍

  • 5/5 Prasad 1 year ago on Google
    This is an excellent 5-star hotel to stay in. They have lots of staff who are courteous, polite and kind. The stay here will be enjoyable, the rooms facing the city or the greenery. We got a city view room which was well maintained with wooden flooring and big glass window with automatic shades. The service is outstanding, and all the staff are accommodating, so we did not face any issues at any time. From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is also one the best you will experience. If you are looking for a clean, modern,tidy, excellent customer service, good location, good food and competitive rates then this hotel is one of the best contenders.
    1 person found this review helpful 👍

  • 5/5 Beesu V. 10 months ago on Google
    We stayed for three nights. The location is perfect to do all the sightseeing and enjoy the city. The hotel staff couldn't be nicer and more helpful. Including helping out when our car was scratched at the parking garage. This unfortunately is a minus, staying in the city and having a car. The room was clean and beautiful. Another plus, is that the hotel is small so you have a very personalized service. Great place to stay.
    1 person found this review helpful 👍

  • 5/5 Chethan K. 8 months ago on Google
    do all the sightseeing and enjoy the city…. From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is the best you will experience. If you are looking for a clean, modern,tidy, excellent customer service, good location, good food and competitive rates then this hotel is one of the best contenders.
    1 person found this review helpful 👍

  • 3/5 Anubhab M. 4 months ago on Google
    Was in the banquet hall for a company meeting. The ground floor banquet hall was booked for us. The food stall arrangements were in a very thin area so even if we had 3 counters there was a very long queue for food. Plus the wait time to refill items was long due to crowd. I think the number of people there was around 700-800 but it was definitely jam-packed. The inner hall where the meeting took place was really good with ample facilities
    1 person found this review helpful 👍

  • 5/5 Anil K. 2 months ago on Google • 10 reviews New
    We had a Family Function..Food was Excellent. Ambience Excellent. Service Fine. But Before giving Space thouroughly Check the Tap's Sensors, Water Availability, and Sensors Working Conditions. Mainly Sign boards are and Guidance from Entrance to the Function Venue are Very Essential.

  • 5/5 Roumil S. 2 months ago on Google • 4 reviews New
    A hotel with the staff showcasing their professionalism to a different level. ITC Kohenur offers luxury like no other hotel, with their rooms like a piece of art, each being unique in its own way. The food displays the culinary geniuses of the kitchen. Overall, the stay is an experience that one might want to have once in their lifetime.

  • 5/5 Prabal Ranjan G. 2 years ago on Google
    It was the best experience of luxurious hotel. Staff and all things are extremely professional. The best experience is what I’ll say about this hotel. Hospitality at its best. The food was just amazing as well. What more do we want other than a good place with amazing view for a Vacation to be super fantastic.

  • 5/5 sridhar k. 2 years ago on Google
    A really classy hotel and worth saying 5 star. One of the best hotel in terms of customer service.Food was awesome. Highly recommended for friends, family or office outings. I would like to visit it again. Keep up the great service.

  • 5/5 Bedango K. 2 years ago on Google
    The greenery in the hotel is very welcoming. Hospitality and service is also good. Nice and peaceful place to spend the vacations. The Covid protocols are also followed properly. The stays made us feel home. Good service ITC.

  • 5/5 Ashit D. 2 years ago on Google
    The hotel is superbly located next to the lake and view from the room was amazing and mesmerizing. "People at reception made me feel very welcoming and special". They were very active and well trained. Thank you for giving me amazing experience.

  • 5/5 Samad Ali I. 2 years ago on Google
    One of the finest hotel I have ever seen.. Best hospitality in this times.. The maintenance and service are excellent. The staff was very helpful and considering.. They gave me great deal on upgrade

  • 5/5 Tejas s. 2 years ago on Google
    One of the best hotel with ultra modern connected technology used in room. I enjoyed every moment from the hospitality to the great food and the comfort I received during my stay. Peaceful atmosphere awesome place and good service by staff.

  • 5/5 Jai O. 2 years ago on Google
    I got an amazing experience, I genuinely have no words to praise still I will 😅. The atmosphere was very homely, all the staffs treated us so well. The rooms, food and all the amenities were a bit costly but was all worth it✌️ It was definitely not a one time visit type of a place. I ll recommend you to visit one of the most "perfect" place to stay. Amazing amazing🤞

  • 5/5 Santosh K. 2 years ago on Google
    The greenery in the hotel is very welcoming. Hospitality and service is also good. Nice and peaceful place to spend the vacations. The Covid protocols are also followed properly. The stays made us feel home. Good service ITC.staff all so good 👌👌👌👌

  • 5/5 jayan m. 2 years ago on Google
    The overall experience was exemplary. ITC maintains its class in Customer Service, the landscape n greenery is truly soothing to the eye. The food 😋 was tasty and revived my tastebuds. I truly recommend ITC Kohinoor to one and all..The ambience, hygiene standards and the necessary protocols are adhered to from the compliance perspective.

  • 5/5 Monika P. 2 years ago on Google
    It was one of the best stays i had since very long, the room are very clean and All the hygiene protocols were followed. I would definitely recommend to stay here. Food was so amazing and atmospher is so good.

  • 4/5 Arti B. 2 years ago on Google
    Overall a good place, just a few they could get better at 1) eat in restaurants close by 10:30 - i think thats too early 2) not a great set of options (menu) for in room delivery. Lot of items have time limits 3) the common bathrooms have automatic taps but the taps run very short... not even 5 seconds... just frustrates that you have to keep waving your hand to restart the tap. The sensors are not very responsive

  • 5/5 fire w. 2 years ago on Google
    I went on to this after a pretty long search on Google for amazing hotels. Finally landed up to ITC and for a change, it was a very good option we confirmed. We were welcomed and given welcome drinks, staffs are amazing

  • 5/5 Agent G. 2 years ago on Google
    Wonderful service” Great service, friendly staff and willing to go the extra mile. Food at Kebabs and Curries was very good. The rooms are very big with a wide range of pillows to choice from to ensure a great night's sleep. Look forward to staying with you again.

  • 5/5 Govinda R. 2 years ago on Google
    “Wonderful service” Great service, friendly staff and willing to go the extra mile. Food at Kebabs and Curries was very good. The rooms are very big with a wide range of pillows to choice from to ensure a great night's sleep. Look forward to staying with you again.

  • 5/5 Siddharth R. 2 years ago on Google
    To begin with the services, it was an amazing experience. The staff was friendly and responsive. The food was excellent and the ambience in the restaurant was soothing. The rooms were vivid and top notch. It was hard to find flaws, but to be true there weren't any. Last but not the least, the quality ITC provides is worth what one pays for.

  • 5/5 Y N. 2 years ago on Google
    The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms, Great hospitality. The Front desk staff is extremely efficient, pleasant and incredibly helpful and the amenities were great.This was on the top of the list of best stays/experiences ever. Overall, I had a great experience. Thank you so much.

  • 5/5 subhadra s. 2 years ago on Google
    Believe everything you read about this charming Hotel. We so enjoyed our stay there and I hope to return. The location is perfect, our room was lovely ! WOW. The staff is wonderfully patient and helpful (don't think any of them ever sleep). Wish I could of stayed longer - next time............

  • 5/5 Hreru M. 2 years ago on Google
    Lodging here for my 2weeks vacation was great. You can find everything here. The hospitality of the attendants and managers were great. If anyone is looking for a lodge or time to sit with your loved ones, I would recommend this place. In particular the Peacock Bar has the best drinks.

  • 5/5 Hontai K. 2 years ago on Google
    The services provided there were excellent. Whenever I needed anything, or required assistance the staffs were always ready to ensure that my needs were attended to. Also, they always made sure I was comfortable. I'd definitely recommend this awesome hotel to friends and family, I'm sure they will like it as much as I do. Thank you Kohenur for this wonderful experience.

  • 5/5 suraj r. 2 years ago on Google
    When we walked into the hotel we were immediately given a warm welcome which was particularly nice after travelling so far. Our room was very comfortable. The restaurant was superb and the staff could not do enough for us. Food was very good and the choice was amazing.

  • 2/5 Hari S. 2 years ago on Google
    The only reason I opted out from choosing ITC Kohenur for an event was the hospitality!! It is a beautiful hotel with nice banquets beyond any questions. However, I believe a star hotel is chosen for the 'star hospitality' which seemed to be missing in this hotel. As we all know, we can find great food anywhere in Hyderabad. The sales team was cold over the calls and were straight faced and arrogant in person. This got me thinking about the hospitality my guests may/ would receive on the day of the event and made me opt out. I hope they train their teams better in the future.

  • 5/5 Peri S. 2 years ago on Google
    The rooms were excellent, very well maintained with quick room service, hotel staff was very helpful and were following all Covid safety protocols, the food was also fantastic with very quick service and we'll maintained variety, overall a very good experience, 10/10 would recommend

  • 5/5 Jayesh M. 2 years ago on Google
    I had awesome experience staying at ITC Kohenur Hotel. I choose to stay here after reading a lot of positive reviews about their hospitality and services and I must say that they exceeded my expectations. The rooms had Amazing city views with lake durram next to it and great views at sunrise. Also they serve a great variety in breakfast and delicious food options for in room dining 24x7. I would highly recommend this to anybody visiting Hyderabad city.

  • 5/5 El K. 2 years ago on Google
    Wonderful hotel in the heart of Hyderabad's Hi-Tech City. Staff are really friendly and helpful, buffet breakfast is good (not world class, but very reasonable for the price and convenience), and spa facilities were lovely and relaxing. Amrit is the main customer manager - she was fantastic with helping us get settled and find our way in the first few days. Augustina was the excellent massage therapist who helped my mother and grandmother with their body pain and relaxation. Highly recommend the hotel and the spa services if you are staying here!

  • 1/5 chandu a. 2 years ago on Google
    We ordered some food and they took more than two hours to deliver, though we order from restaurant as its taking time they requested us to wait in the room, after delivering they considered the bill like we order from room and added extra charges in bill, when i ask them for bill receipt, they keep on redirecting to someone and finally they shared the receipt after 15 hours during checkout. When i requested for the explanation about the extra charge, none of them aware of it why the extra charges added, after half an hour they come and told me that is because of they served food to room. to realize this it took half an hour for them , how customer aware of it, I am not sure When i try to switch on TV, that was also not working , I felt like instead of enjoying the time over there, we ended up discussing with the hotel folks most of the time. Never faced this kind of nuisance in a five star hotels in past

  • 3/5 Sridhar K. 2 years ago on Google
    This place needs lot of learning and improvement - Staff behaviour, cleanliness, better food, kid friendly training and the list goes on. Food is no where nice, staff are not helpful in dining and the high chair is full of dirt and not to a 5 star std. We had so many issues in 2 day stay we were counting for the checkout. On a flip side the rooms are extremely good and well equipped. It was dream to be in such set up. Overall disappointed for that price.

  • 5/5 Faiz Ahmad roll - 4. 2 years ago on Google
    It was nice staying in the hotel.The cleanliness and modern interiors of the room are just great. All the appliances worked and the usage of space is great. The room was very well lit with natural light, as well as artificial lights. The bed was very comfortable and the sheets were clean. The huge balcony was a cherry over the cake. Overall it was a good experience staying in the hotel.

  • 2/5 Aditya G. 2 years ago on Google
    We tried ITC Kohenur as it was supposed to be amongst the best properties. However, the overall experience was simply not upto the mark. Lower star hotels are much more efficient and give better customer experience. Each day the hotel managed to touch a new low. The experience was poor at check-in, housekeeping, and dining. On the last day, the height (of poor service) was when I had asked for a stirrer for my coffee (since there were no fresh stirrers available), the restaurant person asked me to pick up one from the used stirrer bowl. This says it all about the staff quality. And the tower rooms' bathrooms cannot be bolted from inside. So, surely very difficult for use when travelling with family / friends.

  • 5/5 Shilpa B. 2 years ago on Google
    Celebrated New year at ITC Kohenur Hyderabad. The Suite was great, all digitally equipped and good service. Food as usual at ITC was delectable, lots of spread to choose from. Only issue being even after a room booked at same hotel, it was not easy to get a table at the restaurant. Service at restaurant could be better.

  • 4/5 Richa G. 2 years ago on Google
    Nice luxury business hotel. The USP is they have all the controls on tab. So I don't have to get up to open the door for room service. Or can be done on a tap via integrated tablet. Spacious rooms.

  • 5/5 shan lifestyle t. 2 years ago on Google
    The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms, Great hospitality. The Front desk staff is extremely efficient, pleasant and incredibly helpful and the amenities were great.This was on the top of the list of best stays/experiences ever. Overall, I had a great experience. Thank you so much.

  • 3/5 Meghna S. 2 years ago on Google
    The rooms were great, very spacious and nice view of the lake. Big enough for three people to stay comfortablely. But the food experience was average at best. The food we ordered to the room was very bad. The breakfast spread was sad as well. No variety as expected from a five star hotel. For the second day we were taken to another hall for breakfast and it seemed that they didn't have enough space for the guests. Totally unacceptable. The money you pay is totally not worth it.

  • 5/5 Gihan A. 1 year ago on Google
    A lovely luxurious hotel. The staff is amicable and helpful. The room is spacious and equipped with modern amenities. They provide enough complimentary drinking water to the room every day. I have added the city and lake views from two different rooms. I wish they had more international varieties on the breakfast buffet.

  • 5/5 Jui S. 1 year ago on Google
    was the best experience of luxurious hotel. Staff and all things are extremely professional. The best experience is what I’ll say about this hotel. Hospitality at its best. The food was just amazing as well. What more do we want other than a good place with amazing view for a Vacation to be super fantastic.

  • 5/5 Satya Sriram V. 1 year ago on Google
    Rooms are awesome. They seem like know what guest want to make feel at home experience. Very thoughtful. Staff are well trained, very polite, helpful. Most important thing is food is great. Clean, hygiene, tasty. They really stand on responsible luxury. The ambiance, design and architecture of the hotel are also great. Location is also great. Overall my experience here is excellent. One small suggestion to them is that, work on small communication glitches to make guest experience even better.

  • 5/5 Arun V. 1 year ago on Google
    We tried ITC for all the hype it has for its service and hospitality. Room was comfortable and spacious with a very good lake view but cleanliness was not maintained. The sofa cushions were very dirty and never get cleaned I guess. Our bedding had holes in it. Absolutely not acceptable at a 5 star hotel. We booked the table for birthday dinner at their Italian restaurant

  • 5/5 Aakash A. 1 year ago on Google
    I think about this hotel often because the staff was so welcoming--plus the location is ideal. From the room, I had a beautiful view of the water. The room was very spacious and clean. It felt very much like I had my own apartment because there was so much space. The manager and staff were so very welcoming. They always wanted to know how I was doing and offer any assistance. They were so nice, and I could tell they really wanted everyone to make the most of Florence and feel like they were "at home." It was lovely.

  • 5/5 kalyan k. 1 year ago on Google
    I stayed at the hotel for ~14 days. I observed that the hotel staff for the restaurant was especially good. A call-out to Harshad for going above and beyond his job to ensure we are satisfied with the buffet menu (offering to make changes and bringing other less spicy meals). He never disappointed us and was always available. He definitely made our entire stay much more pleasant. Even when someone else missed our order(happened a few times), he ensured to get it at the earliest.

  • 5/5 Jaya S. 1 year ago on Google
    Rooms are awesome. They seem like know what guest want to make feel at home experience. Very thoughtful. Staff are well trained, very polite, helpful. Most important thing is food is great. Clean, hygiene, tasty. They really stand on responsible luxury. The ambiance, design and architecture of the hotel are also great. Location is also great.

  • 5/5 Srinu R. 1 year ago on Google
    was the best experience of luxurious hotel. Staff and all things are extremely professional. The best experience is what I’ll say about this hotel. Hospitality at its best. The food was just amazing as well. What more do we want other than a good place with amazing view for a Vacation to be super fantastic.

  • 5/5 Mr. S. 1 year ago on Google
    Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the front office staff. All of the people are incredibly helpful and generous with their time and advice. Breakfast is good and you can choose: Indian, continental, etc. Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again

  • 5/5 Jagdish G. 1 year ago on Google
    Its always been a great experience and this time was no different. The rooms are good. Reception services, room service, in room dining, house keeping are all excellent. Very well trained and responsive staff. The service what u provide is more than enough .All staffs are excellent. I give 5 star & give first priority for this hotel whenever I feel to Visit.

  • 5/5 akash s. 1 year ago on Google
    was the best experience of luxurious hotel. Staff and all things are extremely professional. The best experience is what I’ll say about this hotel. Hospitality at its best. The food was just amazing as well. What more do we want other than a good place with amazing view for a Vacation to be super fantastic.

  • 5/5 Ayan S. 1 year ago on Google
    A lovely luxurious hotel. The staff is amicable and helpful. The room is spacious and equipped with modern amenities. They provide enough complimentary drinking water to the room every day. I have added the city and lake views from two different rooms. I wish they had more international varieties on the breakfast buffet.

  • 3/5 Samuel P. 1 year ago on Google
    Absolutely beautiful Hotel with horrible service. Rooms: 5/5 The rooms are spacious, amazing, clean and tidy. Not all amenities were at hand and had to make multiple calls to get it delivered. Dining Service 1/5 The Staff at the dining and specially breakfast are arrogant, ignorant and lack basic hospitality etiquettes. The service is inconsistent with a feeling of racism towards your own country men. A baby seat was given to me after multiple requests. One of the seats was broken , the second seat was brought filthy and uncleaned from last use. This is not a service one expects at a 5 star property. The service staff even made a comment that my 20 month old baby couldn't take some packed confectionery to the room(she did not eat her breakfast there). Room Service:3/5 The food is good but takes at least one hour to get to the room. The room service staff is polite. House Keeping:4/5 Housekeeping staff is excellent however some amenities like shaving kit, hand wash, vanity kit are not available in the room . Bottled water 1/5 Hotels policy of zero mile water is a hit and miss. I found some bottles that had black bacterial like spotting on the seals . Hotel need to make their filtering and bottling process transparent. Pool and Spa Staff:5/5 The pool and spa staff were friendly and courteous.

  • 5/5 Dinesh P. 1 year ago on Google
    A very good hotel for staying in the center of Hyderabad. Good ambience inside hotel, inside restaurant is also superb with extra ordinary taste of foods. About staying, rooms are spacious with all necessary amenities ready available. Staff is also very generous and helpful. We stayed only for one nigh but it was memorable. Highly recommendable.

  • 3/5 Ravi Shankar S. 1 year ago on Google
    The hotel itself is great and luxurious, love the rooms, but they have to improve their customer service. The lady at the front desk didn't explain the benefits for the room I booked, definitely she missed some including showing the way to the elevator. Next day the breakfast area was too busy, employees there don't bother about customers and rude sometimes.

  • 5/5 Mahender N. 1 year ago on Google
    “A great selection from a menu. Lovely fresh food. Plenty of variety in all parts of menu served by attentive staff. Very friendly staff. Beautiful territory. The pools are clean every morning. Comfortable atmosphere. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful

  • 5/5 Narayan S. 1 year ago on Google
    The property was beauty itself. Didn't feel like we were in the midst of a busy city. Felt like paradise. The service was impeccable and the staff was so polite. I particularly loved how much attention they paid to the food. The taste was good in the superlative. Its an experience to remember and cherish.

  • 5/5 Dhiraj #. 1 year ago on Google
    An impressive high-ceiling entrance and a nicely decorated lobby as you enter this hotel. Friendly , cheerful, and helpful staff, specially the check-in person.... The place is amazing. It has huge and very well maintained rooms. All restaurants within too are superb. Food is top notch. Fitness area is good.

  • 5/5 Nikunj B. 1 year ago on Google
    We stayed for three nights. The location is perfect to do all the sightseeing and enjoy the city. The hotel staff couldn't be nicer and more helpful. Including helping out when our car was scratched at the parking garage. This unfortunately is a minus, staying in the city and having a car. The room was clean and beautiful. Another plus, is that the hotel is small so you have a very personalized service. One small problem is that the rooms to the street was somewhat noisy. But you can sleep through it. Great place to stay.

  • 5/5 Sakuntala S. 1 year ago on Google
    Rooms are awesome. They seem like know what guest want to make feel at home experience. Very thoughtful. Staff are well trained, very polite, helpful. Most important thing is food is great. Clean, hygiene, tasty. They really stand on responsible luxury. The ambiance, design and architecture of the hotel are also great. Location is also great.

  • 5/5 kalyan r. 1 year ago on Google
    Its always been a great experience and this time was no different. The rooms are good. Reception services, room service, in room dining, house keeping are all excellent. Very well trained and responsive staff. The service what u provide is more than enough .All staffs are excellent. I give 5 star & give first priority for this hotel whenever I feel to Visit. Trip typeHoliday Rooms5.0Service5.0Location5.0

  • 5/5 Garima C. 1 year ago on Google
    The food at the Golconda pavilion was excellent and so was the service! Timiran was an excellent host and made sure that all our food was great! I would recommend this place to all the local food Connoisseurs as well as to the tourists. The hotel is ideally located with a mall opposite to it and great restaurants and street food options around it. Also, the in-house dining options are fantastic. With palatial rooms, This hotel gives you bang for the buck.

  • 5/5 REDDY SAB P. 10 months ago on Google
    From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is the best you will experience. If you are looking for a clean, modern,tidy, excellent customer service, good location, good food and competitive rates then this hotel is one of the best contenders.

  • 5/5 Saidulu M. 10 months ago on Google
    This is an excellent 5-star hotel to stay in. They have lots of staff who are courteous, polite and kind. The stay here will be enjoyable, the rooms facing the city or the greenery. We got a city view room which was well maintained with wooden flooring and big glass window with automatic shades. The service is outstanding, and all the staff are accommodating, so we did not face any issues at any time. From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is also one the best you will experience. If you are looking for a clean, modern,tidy, excellent customer service, good location, good food and competitive rates then this hotel is one of the best contenders

  • 5/5 Suresh K. 9 months ago on Google
    We stayed for three nights. The location is perfect to do all the sightseeing and enjoy the city…. From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is the best you will experience. If you are looking for a clean, modern,tidy, excellent customer service, good location, good food and competitive rates then this hotel is one of the best contenders.

  • 5/5 Ati L. 9 months ago on Google
    Me and my friends stayed there for 3 nights as we were new to the city and wanted a good hotel to spend our vacation. To my surprise this was the best hotel we could ask for. Great hospitality, good food n really luxurious rooms plus the view was really beautiful. I'm so happy that I chose to stay in this hotel. Unforgettable experience!!

  • 5/5 suraj j. 5 months ago on Google
    Recently i had stayed along with my family and the stay and trip was wonderful. From the time I stepped the staff were very courteous. They treated us as true to their name "Palace". The room were awesome, the linen was very neat and tidy.The bath were excellent. The food served was fantastic. Truly impressed with the hotel. Definitely it was a pleasure staying in the hotel. Highly recommended.

  • 4/5 Chamu M. 6 months ago on Google
    From the beginning to the End of my stay I had the most wonderful experience. The staff customer service is brilliant. From the way your greeted, making sure all your needs are met. The efficiency and speed of how things are done. The food experience is also one the best you will experience.

  • 5/5 Priyanka M. 6 months ago on Google
    Traveling on a budget, I was pleasantly surprised by this hotel. The room was clean, the bed was comfortable, and the price was wallet-friendly. It's not a luxury establishment, but it provided everything I needed for a good night's rest during my trip. The staff was friendly, and I appreciated the value for money.

  • 5/5 Jilla shreyas J. 5 months ago on Google
    From the beginning to the End of my stay I had the most wonderful experience. The Hotel provides best customer service which shows how much they value their customers and food. The rooms were totally clean and the food was also amazing. I completely enjoyed my stay.

  • 5/5 aman p. 6 months ago on Google
    I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home. The room was clean, spacious, and had a beautiful view. The on-site amenities, like the restaurant and pool, were top-notch. I'll definitely be returning on my next trip.

  • 5/5 Uday K. 5 years ago on Google
    ITC Kohneur,one of the finest hotels to eat / stay in Hyderabad located in the heart of Knowledge city Hyd- very close proximity to the modern living Hyderabad we can get to various parts in the non peak hours as faster as we could. The hospitality is amazing in the hotel. Best suggestion try these Buffet breakfast spread.

  • 5/5 Jyoti S. 5 months ago on Google
    I recently had the pleasure of staying at this hotel during my visit. I must say, it was an absolutely delightful experience from start to finish. The check-in process was smooth and efficient, and the staff at the front desk were incredibly welcoming. I arrived early, and they were kind enough to accommodate an early check-in. Check-out was equally hassle-free, making my departure stress-free.

  • 5/5 Piu R. 5 months ago on Google
    Rooms are good but not for the price they are charging. Prices go up and down based on the day you check in. Discrimination is high. Extra polite and respectful to foreign guests but not to do with Indian guests. Staff needs more training to look at their faces and smile at customers

  • 5/5 SHRIKANT N. 4 months ago on Google
    I recently had the pleasure of staying at this hotel during my visit. I must say, it was an absolutely delightful experience from start to finish. The check-in process was smooth and efficient, and the staff at the front desk were incredibly welcoming. I arrived early, and they were kind enough to accommodate an early check-in. Check-out was equally hassle-free, making my departure stress-free.

  • 5/5 Mitul P. 4 months ago on Google
    "Exceptional luxury experience at this 5-star hotel! Impeccable service, elegant decor, and a range of amenities that redefine comfort. From the gourmet dining to the plush accommodations, every detail is crafted for a memorable stay. Attentive staff and a sophisticated ambiance make this hotel a top-notch choice for those seeking indulgence and relaxation. Highly recommended for a truly lavish retreat!"

  • 5/5 Gaurav N. 4 months ago on Google
    One of my friend suggested us to go and have dinner at this hotel. And we went to have dinner in the coffee shop and let me tell you the food was exquisite. And service was on point. The staff was very courteous and very friendly. Would like go again.

  • 5/5 Gayatri B. 4 months ago on Google
    Great location, beautiful surrounding atmosphere. Most friendly and helpful receptionist , high quality of service . The staff is amazing the rooms have been comfortable and immaculate. Everything about the hotel was exceptional .

  • 5/5 harshil t. 4 months ago on Google
    I recently stayed at this hotel and I must say the experience was truly amazing. The staff was very warm right from my welcome till my checkout. They were pretty quick in responding to all my requests. The hotels food and service was brilliant and I must also complement the interiors of the hotels especially the lobby which was a treat to the eyes.

  • 4/5 Nimisha D. 3 months ago on Google New
    My recent stay at ITC Kohenur was an absolute delight. From the moment I stepped into the lobby, the warm and efficient check-in process set a positive tone for my visit. The staff's friendliness was truly commendable, making me feel welcome throughout my stay. The room was not only impeccably clean but also exuded a comfortable ambiance, with thoughtful amenities that enhanced my overall experience. The hotel's strategic location made it easy to explore nearby attractions, and the on-site facilities, including the gym and pool, added to the convenience. What stood out the most was the exceptional service – the staff went above and beyond to ensure my needs were met. While the price tag may be higher than some alternatives, the value for money was evident in the quality of service and amenities provided. I would highly recommend ITC Kohenur to fellow travelers seeking a memorable and comfortable stay.

  • 5/5 Aryan R. 4 months ago on Google
    Absolutely stellar! From the opulent decor to the impeccable service, every moment at the 5-star hotel was a taste of luxury. The staff's attention to detail and commitment to guest satisfaction were truly commendable. It's not just a stay; it's an indulgent escape into hospitality at its finest.

  • 5/5 Ruchi A. 3 months ago on Google New
    I recently had the pleasure of staying at the ITC Kohenur Hotel, and it exceeded all my expectations. The attention to detail and commitment to providing a luxurious experience were evident throughout my stay. The rooms were not only spacious and beautifully designed but also impeccably clean. Dining at the hotel was a culinary delight. The restaurants offered a diverse range of delectable dishes, each prepared with precision and using high-quality ingredients. The breakfast buffet was particularly impressive, offering a wide variety to cater to different taste. I highly recommend ITC Kohenur Hotel.

  • 5/5 Sanchit V. 4 months ago on Google • 2 reviews
    I recently had the pleasure of staying at this hotel, and the experience was truly exceptional. The staff's warmth and attentiveness created a welcoming atmosphere throughout my stay. From the moment I checked in, their helpfulness was evident. The room was not only immaculate but also thoughtfully designed, providing a comfortable and relaxing environment. The hotel's service was top-notch, with every request promptly addressed. Overall, a fantastic stay that exceeded my expectations. Highly recommended for anyone seeking a delightful and hassle-free hotel experience.
    2 people found this review helpful 👍

  • 5/5 Swaralipi B. 3 months ago on Google • 1 review New
    I recently stayed at this hotel and had an amazing experience.From the moment you step into the opulent lobby, the attention to detail is evident.It offers a sublime blend of luxury and hospitality. From the elegant architecture to the gracious staff, every detail exudes sophistication.The rooms are a heaven of comfort, adorned with tasteful furnishings and cutting-edge amenities. The staff's dedication to making each guest feel genuinely valued elevates the overall experience. Their attentiveness and professionalism create an atmosphere where guests feel not just welcomed but genuinely cared for. ITC Kohenur, a Luxury Collection Hotel, Hyderabad is highly recommended for a stay.
    2 people found this review helpful 👍

  • 5/5 Manu M. 2 months ago on Google • 2 reviews New
    Absolutely stellar! From the opulent decor to the impeccable service, every moment at the 5-star hotel was a taste of luxury. The staff's attention to detail and commitment to guest satisfaction were truly commendable. It's not just a stay; it's an indulgent escape into hospitality at its finest.
    2 people found this review helpful 👍

  • 5/5 Abhishek L. 4 months ago on Google • 2 reviews
    ITC Kohinoor Hotel in Hyderabad truly exceeded my expectations. The staff's exceptional service made my stay memorable – from the warm welcome to the attentive assistance throughout. The hotel's aesthetic is a perfect blend of modern luxury and cultural richness. The interior design reflects a sophisticated taste, creating a comfortable and visually pleasing environment. The attention to detail in every corner, from the lobby to the rooms, showcases a commitment to excellence. The service at ITC Kohinoor is impeccable. The staff's dedication to ensuring guest satisfaction is evident in their prompt and courteous responses to requests. Whether dining at the exquisite restaurant or utilizing room service, the quality of service consistently impressed. In addition to the aesthetic and service, the hotel's amenities, including a well-equipped fitness center and a refreshing pool, added to the overall experience. I highly recommend it to anyone seeking a top-notch hotel experience in the city.

  • 5/5 Shivam V. 4 months ago on Google • 2 reviews
    i will appreciate the upscale and luxurious rooms, noting the attention to detail in the design and amenities. The hotel staff is to be praised for their professionalism, friendliness, and responsiveness. Fine Dining Facilities and Spa… this all made my stay a pleasant one indeed😇

  • 5/5 mirza m. 3 months ago on Google • 1 review New
    I go to breakfast or lunch weekly with a group of friends. In addition to it really good food, I must say that our waitress today was so kind and patient, as the group tried to decide what they wanted and were talking non-stop. 🤪 My wife and I love dinner there as well. We are so fortunate to have this outstanding restaurant in our city. It’s a gem.

  • 5/5 Kirru R. 2 months ago on Google • 1 review New
    My stay at Hotel ITC Kohinoor was truly delightful, offering a memorable experience that exceeded my expectations. The front desk staff welcomed me with warmth and professionalism, ensuring a smooth check-in process. Their efficiency and friendliness made me feel valued as a guest, setting a positive tone for my entire stay. Dining at ITC Kohinoor was a culinary delight. The variety and quality of the food surpassed my expectations, with each meal being a flavorful journey. The restaurant staff demonstrated excellent service, always attentive to my preferences and ensuring a delightful dining experience. The ambience of the hotel added to the overall charm of my stay. The well-designed spaces, thoughtful decor, and attention to detail created a luxurious and inviting atmosphere. Whether in my room, the dining area, or the common spaces, the ambience consistently reflected the hotel's commitment to providing a premium experience. In summary, my stay at Hotel ITC Kohinoor was a perfect blend of exceptional service, delectable cuisine, and a sophisticated ambience. I would highly recommend this hotel to fellow travelers seeking a luxurious and memorable stay. The team at ITC Kohinoor truly knows how to create an environment where guests feel pampered and valued. I look forward to returning for another enriching experience in the future.

  • 5/5 Sindhuja S. 2 months ago on Google • 1 review New
    Service, every moment at the 5-star hotel was a taste of luxury. The staff's attention to detail and commitment to guest satisfaction were truly commendable. My stay at Hotel ITC kohinoor was truly delightful, offering a memorable experience that exceeded my expectations...

  • 5/5 Udit B. 1 month ago on Google • 2 reviews New
    The Golconda Pavilion at ITC Kohinoor Hotel delivers a breakfast experience that surpasses expectations. From the moment you step in, the service exudes warmth and efficiency, making you feel truly pampered. The array of breakfast options is extensive, catering to diverse palates with impeccable presentation and flavors that tantalize the taste buds. Whether you opt for traditional favorites or explore the innovative dishes, each bite is a delight. The attentive staff ensures your every need is met promptly, enhancing the overall dining experience.

  • 5/5 yashwant d. 2 months ago on Google • 1 review New
    The spread for a lunch buffet was more than decent, nothing spectacular though. The food quality cannot be faulted one bit but the spread was underwhelming. The staff makes it up with their presence and were very attentive to every requirement of the customers. I was actually going to rate 4 stars due to the spread but then at the end, even though not on the menu the staff treated us with filter coffee for the entire group. Brought a smile to all of us and ended it on a high. So ITC if you're reading this, you have a great staff at kohenur, keep them


Call +91 40 6766 0101 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Paid breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Kitchens in some rooms
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pet-friendly
    • ✗ Airport shuttle

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